8143 results found
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Business Intelligence Dashboard
A dashboard that shows whats happening in a business. Have it show a quick look at sales, clients booked, etc. that could be pulled from reports. Attached are screenshots of the look/idea.
30 votes -
Duo should not require an iPad app connection for checkout
We are one of many boutique hair studio in NYC and have eliminated the 'front desk' We do all our own bookings by email and online and use a laptop in the salon. With the duo, now we have to have the ipad as well just to process with no other functionality needed in the salon for an ipad. The ipad also has to remain off idle/unlock so the Duo app is always working. So the ipad now has to remain on the charger. For a salon without a front desk it's one too many devices and silly that the…
30 votes -
Change the order providers are listed in the online booking widget
partner would like to have more customizations options in the way staff are listed- alphabetical, by staff role, by price, etc
30 votes -
Internal communication.
Ability to message/ add notes/ set reminder/or highlight a task from provider-to-provider.
29 votes -
Create more than 1000 characters for dot phrases for charting
Create more than 1000 characters for dot phrases for charting, many of our medical aesthetic treatment charts require more than 1000 characters
29 votes -
29 votes
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app
Make the App more user friendly and add more functionality
There is very limited things you can do on the app. We should be able to send messages to the client in the app from the boulevard number, View common owner functions, view reports (cash, sales, choose timeframe), checkout clients with tap or card swipe connector, add items and services, view transactions.
29 votes -
Give clients a tip option when paying with a gift card
When a gift card is greater than or equal to the cost of their service it bypasses the tip option when you checkout the ticket. There should be the ability to ask them if they want to add a gratuity on their credit card or even the remaining balance of the gift card. There is already an option to manually add the tip, but asking the client what they want to leave is generally poor customer service.
29 votes -
Client accounts linked to phone number, not only email address
A lot of patients schedule an appointment with a different email address, and it creates a new profile even though the phone number is the same. I wish the system would recognize that the phone number is already in the system and confirm with the patient whether or not they are new so that we don't have to merge client profiles as often.
29 votes -
Time stamp on Arrived appointments
It would be a feature to have a time stamp for when you mark an appt as arrived.
29 votes -
display business logo on check in screen
Would like our business logo displayed on the Duo check in app
29 votes -
Filter clients by birthdays
Ability to filter clients by birthday in order to create audiences for one time blasts.
29 votes -
Allow clients to manage memberships themselves
Allow clients to view their membership status and balance, pause, or cancel memberships.
29 votesHey folks! Exciting update: clients can now view their membership details in the client portal. By navigating to the new memberships page, they can view:
- Benefits of their membership
- Their next billing date
- The option to update their payment method on file
- Names of people they've shared their membership with (if applicable)
Check out the changelog to learn more about this update.
This launch does not include the ability for clients to pause or cancel memberships on their own, so I won't mark this idea as 100% complete just yet. Be sure to check out the Client Portal support article for a comprehensive outline of all that clients can do in the portal, and how to install it on your website so it's easy for them to find.
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Allow Location Managers to edit products
Currently my location manager can update quantities but not enter new products or update price changes on existing products. As the owner, I have given her autonomy over our inventory and it is up to her to manage. The software is forcing me as the owner to do this and I pay her to do it!
I do not wish to give her total control over our software so it should be something I can allow in permissions.
29 votes -
Hourly, salary, and/or commission - Calculating pay rate based on performance.
I have spoken to a few prospects that say they pay when credit is due or they get a commission once their hours are hit. For example, someone will either get paid their hourly rate or their commission rate (whichever is higher that week).
29 votes -
28 votes
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Better Automated Late Cancellation for Clients
When clients want to modify their appointments outside of our cancellation window - they can agree to the cancellation fee themselves instead of being forced to call the salon. This will help with "last minute" cancellations due to clients being unable to do so online.
28 votes -
Deposit for Appointments
I'd like to charge my clients automatically a $25 reservation deposit for their appointments to decrease cancellations and no shows. The $25 would still go towards their service, and for them to automatically pay for it on the online booking overlay.
28 votes -
Staff notification when an appointment is rescheduled.
Service providers should receive a push and/or text notification when a client or the front desk reschedule an appointment that impacts a service provider.
28 votes -
Please fix reports so you can save the DATE RANGE!!!!
The fact that you can not save the date range ("month to date" or "last month") with the reports is a huge setback
It always resets when you open (re-open) the report.
28 votes
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