7404 results found
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Search button for services
Our office provides a lot of services, and we get a lot of calls for pricing. It's difficult to retrieve pricing from the master list of services because there is no search function.
26 votes -
app
Make the App more user friendly and add more functionality
There is very limited things you can do on the app. We should be able to send messages to the client in the app from the boulevard number, View common owner functions, view reports (cash, sales, choose timeframe), checkout clients with tap or card swipe connector, add items and services, view transactions.
26 votes -
Give clients a tip option when paying with a gift card
When a gift card is greater than or equal to the cost of their service it bypasses the tip option when you checkout the ticket. There should be the ability to ask them if they want to add a gratuity on their credit card or even the remaining balance of the gift card. There is already an option to manually add the tip, but asking the client what they want to leave is generally poor customer service.
26 votes -
Rescheduled label or tag
Appointments should show that it has been rescheduled x1, x2 etc. because it shows if it has been cancelled but not if its rescheduled
26 votes -
Send and Receive Messages using Messages Feature from Professional App
Ability to send and receive messages from the professional app. This is critical to business at Bare Skin Studio.
26 votes -
A photo import feature
We love that there is a gallery in the client profile, but have years of photos on another program. The company is able to make an export but BLVD is currently not set up for bulk photo transfers. I can understand the concern, however doing this manually will take months and creates more room for mistakes to be made.
26 votes -
When Patients Cancel, Allow Them to Check a Reason
When patients cancel online them, ask them to select a reason for cancelation and prompt to reschedule. It would be nice if we could change the options for cancelations. Thank you!
26 votes -
26 votes
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Hourly, salary, and/or commission - Calculating pay rate based on performance.
I have spoken to a few prospects that say they pay when credit is due or they get a commission once their hours are hit. For example, someone will either get paid their hourly rate or their commission rate (whichever is higher that week).
26 votes -
Drag and drop for mobile calendar
Reorganization of the web app calendar view (drag and drop) should match the mobile app calendar view
26 votes -
Calendar block privilege setting
Add a privilege setting to prevent certain staff from adding blocks to the calendar, while still being able to schedule appointments
26 votes -
Make the font color for services (booking) in a color that easier to read
A LOT OF MY STYLIST LIKE TO PRINT OUT THERE SCHEDULE FOR THE DAY AND WHEN PRINTED THE TEXT/FONT DOESN'T SHOW UP ON THE PAPER VERY WELL BECAUSE THE FONT COLOR IS WHITE.
26 votes -
notifiation of invalid credit card or no funds available.
Blvd say it runs $1 through on credit cards to validate but if they are not valid we do not get notice. We have had several clients no show and go to charge them a cancellation fee and there card is invalid or no funds.
26 votes -
beeing able to hover over Blocks to see what they say
it would be super helpful to not have to click into the "block" to read it fully
26 votes -
The ability to send a form to someone at anytime, not just through a booking.
It would be helpful to send a form to a client at anytime without having a booking. When someone books for someone else, it takes time to cancel the booking, rebook under the other parties' name just to send the form.
25 votes -
Appointment Log (Detailed Tracking)
I need for appointment modification tracking and auditing capabilities.
I find it dissapointing that there isnt tracking done on an appointment from start to finish. I need to be able to check for mistakes , See when a change was made , See who made the change. This will make it easy incase someone accidently messes up a book and may need tracking to back track.
I am shocked this is not a thing. How do you excpect managers to manage appointments without a feature like this?
25 votes -
Hide pricing from online booking
For many medical service providers, pricing depends on individual factors such as complexity, time required, and specific client needs. This is especially true in HIPAA-compliant med spa settings, where services are more technical than typical salon offerings and often require a personalized assessment before quoting an accurate price. A single listed price can be misleading, creating confusion or unrealistic expectations. To avoid this, we currently list all services at $0 with a note that pricing will be discussed during a free consultation. While this ensures clients receive accurate, customized quotes, it also makes checkout cumbersome since staff must manually enter…
25 votes -
Time blocks should have a notes section
My salon uses time blocks to let certain employees know about tasks that need to be done at that time / for that day. We want to be able to add notes to the time block, instead of it just being one long title that runs off the edge of the note.
Ideally we can open a time block and see a longer note inside of it, just like notes on a client's appointment.
25 votes -
Merge Clients
We need to be able to search for clients that need to be merged. There should be a prompt to ask if two profiles have similarities.
25 votes -
App calendar color to match dashboard
it is very confusing that the app background for availability is white and the closed hours are grey and the desktop version is completely opposite. Please adjust it to reflect exactly how it appears on the dashboard.
25 votes
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