7173 results found
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More descriptive text confirmations
We would like to see more descriptive text confirmations for clients with multiple appointments in one day. At this time, clients receive separate text confirmations for each appointment and it does not say the type of service and/or service provider name in the text confirmation.
One particular client was booked for a Manicure at 10am and Pedicure at 10:45am, immediately following. The client received two separate text confirmations and on different days. The client showed up at 10:45am, thinking that her appointment was rescheduled to a later time.
26 votes -
beeing able to hover over Blocks to see what they say
it would be super helpful to not have to click into the "block" to read it fully
26 votes -
Give clients a tip option when paying with a gift card
When a gift card is greater than or equal to the cost of their service it bypasses the tip option when you checkout the ticket. There should be the ability to ask them if they want to add a gratuity on their credit card or even the remaining balance of the gift card. There is already an option to manually add the tip, but asking the client what they want to leave is generally poor customer service.
25 votes -
Rescheduled label or tag
Appointments should show that it has been rescheduled x1, x2 etc. because it shows if it has been cancelled but not if its rescheduled
25 votes -
Please add a filter for "NO upcoming appointment"
We need to be able to filter audiences by "no upcoming appointment" so that we can have emails go out only to patients who have no appointments on the schedule!
25 votes -
Improve Booking Notifications Management (Bell icon)
When clients book online, we check each appointment to ensure it it booked correctly. The problem we have is when we open them with the bell icon, there could be over 70 appointments and we are not able to mark them as read individually, which makes this process longer than needed and leaves room for more errors if an appointment is missed. If there is a way to mark a single appointment as read, rather than mark all as read, it would be very helpful.
25 votes -
display business logo on check in screen
Would like our business logo displayed on the Duo check in app
25 votes -
25 votes
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25 votes
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Allow Location Managers to edit products
Currently my location manager can update quantities but not enter new products or update price changes on existing products. As the owner, I have given her autonomy over our inventory and it is up to her to manage. The software is forcing me as the owner to do this and I pay her to do it!
I do not wish to give her total control over our software so it should be something I can allow in permissions.
25 votes -
Scan Inventory In and Out
Would love to be able to use the barcode scanner to "scan in" and "scan out" inventory. So as you scan an item it adds to the number received.
25 votes -
Auto send clients a text on their Birthdays
Auto send clients a text on their Birthdays so client's feel like we are taking note of that info other than just placing it on their client profile for our use.
25 votes -
Automatic Tag for Online Booked Appointments
When a client books an appointment online- it would be amazing if the appointment automatically had some kind of tag to show it was booked online on the schedule instead of having to open an appointment. 🌎Something like this
25 votes -
Make the font color for services (booking) in a color that easier to read
A LOT OF MY STYLIST LIKE TO PRINT OUT THERE SCHEDULE FOR THE DAY AND WHEN PRINTED THE TEXT/FONT DOESN'T SHOW UP ON THE PAPER VERY WELL BECAUSE THE FONT COLOR IS WHITE.
25 votes -
notifiation of invalid credit card or no funds available.
Blvd say it runs $1 through on credit cards to validate but if they are not valid we do not get notice. We have had several clients no show and go to charge them a cancellation fee and there card is invalid or no funds.
25 votes -
One time discount codes to go with Birthday messages
Have one time discount codes that are personalized and sent with Birthday marketing messages. This prevents abuse by using them more than once, and provides us something to share with our guests for their Birthday.
25 votes -
Flexible % of required Medical Director Sign off on charts
Our medical director only has to sign off on 10% of our charts, but there is no way to only show 10% to sign off on. Would love to see this added as a feature for easier and faster medical director sign off.
24 votes -
late cancellation/ no show appointment with no card on file
there should be a way to track if they owe money for an appointment they late cancelled or no showed and the card on file declined or wasnt present. like a negative account balance where in order to book there account must be brought up to date first.
24 votes -
Print Date and Time Stamps on All Forms and Charts
As a medical practice having the date and time a patient signs a form or a provider signs a chart is very important. Currently, each record shows a time stamp on the computer but this does not appear when it is printed. Having this printed would be very helpful for any medical legal issues. Thank you.
24 votes -
Future Appointment reporting
Would like to be able to pull a report that shows for future appt how many member appts there are, non member, returning customer non member, start a membership etc.
24 votes
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