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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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  1. Limit the number of times a client can reschedule an appointment. For example, if the appointment was first booked in February, it should not be possible for them to rebook into April as we have some seasonal services. I'd like for clients to only be allowed to reschedule an appointment no more than twice. After that, they should have to book a new appointment and place a new deposit.

    25 votes

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  2. The ability to track partial product like half a syringe of filler.

    25 votes

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    Waitlisted  ·  6 comments  ·  Admin →
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  3. 25 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  4. 25 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  5. Currently my location manager can update quantities but not enter new products or update price changes on existing products. As the owner, I have given her autonomy over our inventory and it is up to her to manage. The software is forcing me as the owner to do this and I pay her to do it!

    I do not wish to give her total control over our software so it should be something I can allow in permissions.

    25 votes

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    Scheduled  ·  1 comment  ·  Admin →
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  6. Would love to be able to use the barcode scanner to "scan in" and "scan out" inventory. So as you scan an item it adds to the number received.

    25 votes

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    Waitlisted  ·  9 comments  ·  Admin →
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  7. A great tool would be a internal communication platform. Where staff can leave notes from the day or shift reports

    25 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  8. Auto send clients a text on their Birthdays so client's feel like we are taking note of that info other than just placing it on their client profile for our use.

    25 votes

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  9. When a client books an appointment online- it would be amazing if the appointment automatically had some kind of tag to show it was booked online on the schedule instead of having to open an appointment. 🌎Something like this

    25 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  10. We would like to see more descriptive text confirmations for clients with multiple appointments in one day. At this time, clients receive separate text confirmations for each appointment and it does not say the type of service and/or service provider name in the text confirmation.

    One particular client was booked for a Manicure at 10am and Pedicure at 10:45am, immediately following. The client received two separate text confirmations and on different days. The client showed up at 10:45am, thinking that her appointment was rescheduled to a later time.

    25 votes

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  11. A LOT OF MY STYLIST LIKE TO PRINT OUT THERE SCHEDULE FOR THE DAY AND WHEN PRINTED THE TEXT/FONT DOESN'T SHOW UP ON THE PAPER VERY WELL BECAUSE THE FONT COLOR IS WHITE.

    25 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  12. Blvd say it runs $1 through on credit cards to validate but if they are not valid we do not get notice. We have had several clients no show and go to charge them a cancellation fee and there card is invalid or no funds.

    25 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  13. Have one time discount codes that are personalized and sent with Birthday marketing messages. This prevents abuse by using them more than once, and provides us something to share with our guests for their Birthday.

    25 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  14. Staff should get notified when a client reschedules their appointment, especially when this is happening same day and the provider is unaware.

    24 votes

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  15. We would like to be able to view all of the automated emails that go out for booking confirmation, cancellations, receipts, etc and be able to customize those to our brand and business. Currently there is no way in boulevard to even see what is in the content of those emails.

    24 votes

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  16. Our medical director only has to sign off on 10% of our charts, but there is no way to only show 10% to sign off on. Would love to see this added as a feature for easier and faster medical director sign off.

    24 votes

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  17. have the ability to select more than one "add on" Service at a time to the service set up. Individually selecting add ons is time
    consuming and leaves room for error

    24 votes

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  18. I would like to be able to give gift card discounts on a set amount. Right now i have a $50 off when purchasing a $150 gift card but in reality people can purchase a $50 gift card and be able to apply the discount.

    24 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  19. Make the App more user friendly and add more functionality

    There is very limited things you can do on the app. We should be able to send messages to the client in the app from the boulevard number, View common owner functions, view reports (cash, sales, choose timeframe), checkout clients with tap or card swipe connector, add items and services, view transactions.

    24 votes

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    1 comment  ·  Admin →
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  20. When a gift card is greater than or equal to the cost of their service it bypasses the tip option when you checkout the ticket. There should be the ability to ask them if they want to add a gratuity on their credit card or even the remaining balance of the gift card. There is already an option to manually add the tip, but asking the client what they want to leave is generally poor customer service.

    24 votes

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