8483 results found
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Ability to populate and print Appointment Tickets for ENTIRE day instead of having to click into each individual client for the ticket.
We need tickets for each client on each provider. Currently, one has to click to edit the appointment for each individual client, then select to print that Appointment Ticket in that window. This takes like an hour to print this way. We need a way to print Appointment Tickets for an entire day for all clients.
29 votes -
Client birthday report
Our office sends out personal birthday cards, it would be helpful if there was a report option so this can be done ahead of time instead of having reception do it daily as they look through the days appointments.
29 votes -
notifiation of invalid credit card or no funds available.
Blvd say it runs $1 through on credit cards to validate but if they are not valid we do not get notice. We have had several clients no show and go to charge them a cancellation fee and there card is invalid or no funds.
29 votes -
Post-Appointment Messaging and Google Review Link
Allow businesses to customize post-appointment follow-up messaging and to link our review platform, like Google Reviews. Right now, the canned SMS/email only directs clients to rate their experience inside Boulevard. That does nothing to boost a business’s online presence.
I want to be able to insert my own google review link (or other platforms) and to customize my messaging to match our brand voice and marketing strategy.
Without this, Boulevard is limiting growth and keeping reviews locked in its own system instead of helping businesses build the visibility and reputation that actually drive new clients.
28 votes -
Customize Rating Reviews
Peoples time is valuable and the inability to either sync reviews with Google or customize the link is a missed opportunity to have reviews seen!
28 votes -
Rescheduled label or tag
Appointments should show that it has been rescheduled x1, x2 etc. because it shows if it has been cancelled but not if its rescheduled
28 votes -
create a pop up alert for blocked clients
There should be a pop up alert for blocked clients that call the salon and try to book over the phone, instead of just disabling the regular booking actions and getting a notification that the service provider does not offer that service. You should not have to go into the client profile to find out that they are blocked. This could cause uncomfortable interactions between the client and support staff.
28 votes -
When Patients Cancel, Allow Them to Check a Reason
When patients cancel online them, ask them to select a reason for cancelation and prompt to reschedule. It would be nice if we could change the options for cancelations. Thank you!
28 votes -
edit intake forms & charts
would like to edit intake forms- med spa
28 votes -
Drag and drop for mobile calendar
Reorganization of the web app calendar view (drag and drop) should match the mobile app calendar view
28 votes -
Guest Profile Photos
We are seeing an increasing level of FRAUD on new guest profiles. We really need to be able to take the photo of the guest and capture other ID elements like the driving license.
28 votes -
Family Profiles
We have a lot of client's who's entire family uses the salon. It would be helpful to have them all connect to one profiles payment method, contact info, etc. but still have their own individual names. We currently just make separate profiles for each of them, but then when you're messaging the phone number sometimes is automatically associated with the child instead of the adult. Also, when checking out, it's hard to charge the card on file when it's under the parent's profile but not the child's. We have some work arounds, but there's got to be a way to…
28 votes -
Be able to hide resources on calendar view
Want to only see staff, not resources so we have to manually toggle them all off on the calendar filter, but then when making adjustments or moving things around the page resets and all resources are listed again.
28 votes -
Auto send clients a text on their Birthdays
Auto send clients a text on their Birthdays so client's feel like we are taking note of that info other than just placing it on their client profile for our use.
28 votes -
pop up notes when booking
Would like to have a note that you can have show up before you click to confirm an appointment. For example if a client has a history of no shows or cancelling last minute then the person who answers the phone can make sure we have a card on file.
28 votes -
alphabetize the "select category" dropdown list when adding new products
you need to alphabetize the "select category" dropdown list when adding new products. I'm tired of hunting for the correct category. because Blvd. doesn't do sub-categories like other systems i now have close to 100 categories to choose from when i add a product and IT'S NOT IN ALPHABETICAL ORDER!!!
28 votes -
report for uncompleted charts
There should be a report that can be run for incomplete charts in the reports tab.
27 votes -
Nightly Summary
Nightly sales report via email. Each night you receive an email with how much you made for the day/weekend. This is what will be deposited into your bank account the following day(mon-thurs). The weekend will be sent out on Sunday night(fri-sun) Includes a list of the follow: clients name, date of service including tips. This includes gift cards sold. Gloss Genius has this feature and I loved it. Bummed its not here.
27 votes -
Update commission settings
Update commission settings: Allow further customization with the option of setting treatment commission to pay a flat rate fee vs a commission %
27 votes -
The ability to 'like' or 'love' a text message.
Would love to be able to give a thumbs up to a client text so they know we have read the message or whatever instead of having to respond back
27 votes
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