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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8143 results found

  1. Reorganization of the web app calendar view (drag and drop) should match the mobile app calendar view

    27 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  2. We are seeing an increasing level of FRAUD on new guest profiles. We really need to be able to take the photo of the guest and capture other ID elements like the driving license.

    27 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  3. Our office sends out personal birthday cards, it would be helpful if there was a report option so this can be done ahead of time instead of having reception do it daily as they look through the days appointments.

    27 votes

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  4. Want to only see staff, not resources so we have to manually toggle them all off on the calendar filter, but then when making adjustments or moving things around the page resets and all resources are listed again.

    27 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  5. When a client books an appointment online- it would be amazing if the appointment automatically had some kind of tag to show it was booked online on the schedule instead of having to open an appointment. 🌎Something like this

    27 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  6. It feels nothing reads each other. You void a purchase order but for the inventory count to reflect you still have to go in and do an inventory adjustment? Doesn't make sense. Extremely frustrating and so easy for counts to be off. Do not feel confident with my inventory numbers. Professional and Retail items.

    27 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  7. Blvd say it runs $1 through on credit cards to validate but if they are not valid we do not get notice. We have had several clients no show and go to charge them a cancellation fee and there card is invalid or no funds.

    27 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  8. Allow for percentage based business charges to calculate as a result of the overall cost of the service .

    27 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  9. Please allow gift cards of larger amounts to be sold. we have multiple services $500 + and that is the max amount currently able to be sold.

    also, please allow 'walk-ins' or patients who call to purchase a gift card for a friend/family members account.

    scenario: we had a patients daughter call and want to purchase a giftcard for her moms upcoming visit ($1000)

    we had to checkout a $1000 account credit on the moms account and use the daughters card to do so. So now, I have no record that the gift card was purchased by her daughter, and…

    26 votes

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  10. The photo comparison is really basic. We can’t use it like it is. We need to be able to zoom in on each photo and the it should be full screen, not the little box it is now. Also the ability to compare multiple photos at once like baseline, 1 month, 2 month, 3 month We still have to revert back to TouchMD for photos since it’s a lot better for photos.

    26 votes

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    1 comment  ·  Admin →
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  11. it is very confusing that the app background for availability is white and the closed hours are grey and the desktop version is completely opposite. Please adjust it to reflect exactly how it appears on the dashboard.

    26 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  12. We need to be able to filter audiences by "no upcoming appointment" so that we can have emails go out only to patients who have no appointments on the schedule!

    26 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  13. When a patient books a service they get an email with all of their appointment details listed like their name, date/time of their appointment and what treatment they are getting. Med Spa practices have to practice hipaa and this is a huge violation.

    26 votes

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    Scheduled  ·  0 comments  ·  Admin →
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  14. The. business would like to the ability to "Select All" and close out all of the open messages rather then having to open each message and close out.

    26 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  15. 26 votes

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    Waitlisted  ·  6 comments  ·  Admin →
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  16. 26 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  17. Auto send clients a text on their Birthdays so client's feel like we are taking note of that info other than just placing it on their client profile for our use.

    26 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  18. you need to alphabetize the "select category" dropdown list when adding new products. I'm tired of hunting for the correct category. because Blvd. doesn't do sub-categories like other systems i now have close to 100 categories to choose from when i add a product and IT'S NOT IN ALPHABETICAL ORDER!!!

    26 votes

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    1 comment  ·  Admin →
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  19. Add a privilege setting to prevent certain staff from adding blocks to the calendar, while still being able to schedule appointments

    26 votes

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    Waitlisted  ·  7 comments  ·  Admin →
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  20. Would be really convenient to be able to see the calendar view while messaging a client with an existing conversation, as it seems the pop up/minimize feature is so far for new messages only. Either that, or being able to split the screen or create some kind of tab option.

    26 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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