8143 results found
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Have report that combines our created referral sources with the "another client" referral source
We want 1 report that will show both our created referral sources and the "another client" referral source so that we can see all referral sources together.
21 votes -
Booking widget - Credit Card on $0 services
Requesting for the booking widget to still ask for a credit card on services/consultations at the time of booking.
21 votes -
Shading based on status of appointment
Is there any way to make the Calendar view have a feature where the color for each nail technician, has different levels of shading based on if the guest is late/been checked in/ and checked out.
I am aware it shades itself when a guest is checked out. But looking at the calendar view is the simplest way for me to know what is going on with each nail tech and to get an overall view of where I need to help, what to set up for them, etc.
Is there also a way to see appointment logs such as…
21 votes -
Ability to decide if/when clients get confirmation email
Can we decide when we want the client to get text or email confirmations? Sometimes we don't want a new client to get the confirmation before because sometimes we fudge the books a little for a comp service we do at the bowl before the service.
21 votes -
Scheduling Alert
This feature used to tell who made the alert and that would be really helpful to have back
21 votes -
Easy Way to Post Positive Reviews to Clients' Websites
Booker/Mindbody has this feature, people can choose which customer reviews to push to their own website, where they are featured prominently with any associated comments
21 votes -
Stretch Appointments/Blocks from main screen
Allowing user to shorten or lengthen appointments blocks from main page
21 votes -
Cancelation Rate %
It would be amazing to be able to see a Cancelation Rate % of clients who cancel on service provider's schedule. The ideal statistic would show a % which would be factored by the amount of clients who cancel their appointment within the selected time frame, but do not rebook.
This helps because it shows if a certain provider is perhaps doing well in rebookings, but most of the clients then cancel their future appointments so it's not really helpful just to see a high rebooking %.
20 votes -
add a feature that client can check the balance of their gift card.
Add a feature that the clients can check the balance of their gift card.
20 votes -
Customize copy in transactional emails
Would like the ability to adjust what transactional emails say (ex. booking confirmations, receipts, etc)
20 votes -
Please send clients confirmations when they reschedule appointments online!
When clients reschedule their own appointments online, the system does not send them an updated communication with the new date and/or time. They then call our business to make sure that it has gone through. Please update this to save time for everyone. Thanks!
20 votes -
Internal Chat for Employees
Avalon Lasers would like there to be an chat option in the dashboard to chat with internal employees in the business.
20 votes -
Direct Link to Book Specific Stylists
Some of our stylists have suggested having a direct link to book with them for their IG profiles. This would save the client time from being directed to the booking link on our website and have to choose their preferred service provider.
20 votes -
Quotes
The ability of putting in quotes for specific services into each client profile. Then being able to pull a report/filter for any client that was quoted that specific service for marketing purposes.
20 votes -
Per Transaction Option When Creating Offers (Discounts)
Currently when you create an offer it only allows to apply the discount to the item (per item). With this clients are able to use that discount on multiple items that are eligible. Can you all create a "per transaction" option for discounts, so that the client can only receive the discount towards the total transaction. For example, I currently have a $25 discount code. If a client books a massage and facial online they will save $25 on each item saving $50 total. With a "per transaction" option, they would only be able to save $25 total.
20 votes -
Have the ability to redeem vouchers/gift cards when online booking
When a client is booking online - have their vouchers available as payment. Also, a place for a client to redeem a gift card as payment.
20 votes -
add an hourly/salary pay rate.
Not everyone is paid by commission / %
20 votes -
New Marketing Campaign: For Clients Whose Vouchers/Credit is Set to Expire Soon
There are many clients who forget they purchase vouchers or have otherwise unused account credit that leads to high liabilities within reporting. It would be great to be able to target those customers through an automated campaign that automatically reminds customers to come in before their liabilities expire.
20 votes -
Date Range for Waitlist
Currently, there is only the option to have "First Available" or "Specific Date" as selected. A lot of times our clients have to come in after a certain time but book out just in case to a later date (hence, the waitlist). Having the option to select a "Date Range" where we put in a "start" or "from this date" to a "to this date" (be able to select on a calendar as if making an appointment) drop down or whatnot would be super helpful for efficiency. We are currently marking client's requests as "First Available" but specifying in a…
20 votes -
Allow location manager to disable email notifications of appointment cancellation
It is very annoying to receive hundreds of notifications when clients book or cancel appointments. This should be a toggle option to turn off notifications for the business level, not just individual providers!
20 votes
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