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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8483 results found

  1. We need a report of each service provider's full list of services, timing and pricing. This is a basic report in every other software system I have ever used. This allows service providers and management to see only the services they perform, timing and pricing in a report. This allows us to easily print out and give to staff and use for reviews, and to write down any desired changes, before putting in the system.

    20 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  2. I had a client "Jane Doe" book an appointment online for her and her niece. The nieces booking was under "guest of Jane Doe" and I couldn't find a way to modify the nieces account to add her name. I had to create a new booking and modify that and then merge the two accounts.

    20 votes

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  3. Please allow us to:

    • Brand the look of our text box with custom colors
    • Allow us to set a message of active text hours so that clients don't think we are active 24hr a day
    20 votes

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  4. There needs to be a drop down menu for pricing on services on the main scheduling page for pricing reference.

    19 votes

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  5. it would be great to be able to send a secure link for clients to add their card of file the way mangomint does.

    19 votes

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  6. If the client's appointment is already confirmed, the Forms Reminder email should look different than the confirmation email. Including the subject line, it all reads like another confirmation email so clients will ignore it because they think "I've already confirmed," often times they don't think to scroll down and see that forms are missing. At the very least, the subject line should indicate the difference.

    19 votes

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  7. For services such as neurotoxin, it would be very helpful to have the option to check a box that would put “price varies” in the price section when booking a service.

    19 votes

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  8. Track low inventory, and get a notification when inventory is low, by also being able to add max and mins for products on hand.

    19 votes

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  9. Could you add more search criteria to search for charts that are in progress and have not been completed? As in a date range and by service staff so it's easy to identify incomplete charts for a range of dates and not by one day only and to filter by staff member.

    19 votes

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  10. I think other people have suggested similar things but I have not found this specific one. We seriously need to be able to send forms even if a client does not have a scheduled appointment. There have been several occasions where this has come up. Our current issue is needing to send insurance verification forms for our biller to access BEFORE a client schedules an appointment. This has serious financial implications for both our business and our clients. Having to create a specific service and schedule it on our calendar just to send a form is messy and frankly I…

    19 votes

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  11. Instead of having to write down, read out or email a client specific prices of X treatment(s) recommended to them, we'd love a way to generate a quote through Boulevard. Aesthetic Record had an option to pull someone up on a sales tab, add everything/product suggested + any exclusive discount for the client and then generate it into a quote to send to them.

    19 votes

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  12. Boulevard doesn't send an updated text to the service providers when an appointment has been reschedule to another date/time. Only the original appointment booking and cancellation. Please create a text feature for this.

    19 votes

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  13. Right now, I have to figure out a way to get forms to clients when they sign up for a membership, and there's no decent automated workflow available for this. It is cumbersome. So instead of trying to automate it, I send the forms myself... but this is counterintuitive for someone that is actively purchasing a membership, spending the money, and then receiving a contract to sign later on - after they've already committed themselves. It needs to happen in order, in the same workflow process.

    A new membership purchase might not be caught until later on in the day…

    19 votes

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  14. Would like the business Admin to get notification of online gift card sales, appt booking, cancelling or rescheduling for business

    19 votes

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  15. By creating a self checkout process for clients, it could eliminate the need for a front desk staff. We could equip our salon with iPads that have the self checkout available to them at any point in their service for a seamless and less awkward checkout process

    19 votes

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  16. We would like an invite to give feedback/review after the client completes payment via the Duo/iPad set-up. Once they confirm and pay, having an opportunity to give us 1-5 stars and, if they give us 4 or 5 stars, inviting them to review with Google Reviews would be great.

    19 votes

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  17. The ability to add a negative account credit balance to a client's profile. Sometimes card payments don't go through and/or they do not have an alternative payment method so it's necessary to track what a client owes.

    19 votes

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  18. Business wants a report that shows the total number of bookings made online for a specific date range.

    19 votes

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  19. Service providers should be able to leave notes on the Boulevard app without having access to the clients information.

    19 votes

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  20. Reporting on Conversions and KPI need to be made and easily access and to be able to run during any time frame.

    Membership Conversion Reports
    Products sold conversions

    19 votes

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