Disable online cancellations
Ability to turn off online booking cancellations.
14
votes
Brenna Smith
shared this idea
-
Corinna Chin
commented
Yes please! A lot of clients want to rescheudule and not cancel. And requesting a call is best for us to rebook them.
-
Cheryl Livingstone
commented
Baltimore Salon at McHenry Row would like this as well.
-
Jessica Remington
commented
Turn off the ability for clients to cancel their own appointments so that we have the opportunity to rebook them and help them with their appointment time.
-
Sarah Swanson
commented
We prefer to have our clients call in to cancel, so we are able to rebook them at that time. Right now the only way to do this is to set it at the max hours (2190 hrs out) that they have to cancel before - then it sends them a note to make sure if they need to cancel, they do it before "2190 hours away from the appointment" - looks unprofessional