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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7170 results found

  1. We like saving cards for our guest. But think it is wrong to ask them for the credit card information over the phone. We also don't want to direct them to go book online if they already chose to call in. So, under their profile where you can save their card information, there should be a link we can send to them for them to fill out the card information and it directly get stored as is .

    12 votes

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  2. The system should alert if the card being scanned is already on file. Sometimes client will have the same credit card saved multiple times on their profile.

    12 votes

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  3. We need to be able to see the movement history of appointments. Original booking date & who booked it as well as any dates it was rescheduled/moved and who moved or rescheduled the appointment.

    12 votes

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  4. Would like the ability to adjust what transactional emails say (ex. booking confirmations, receipts, etc)

    12 votes

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  5. 12 votes

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  6. Allow forms to have an expiration. For example, a medical history form should be updated at minimum once a year.

    12 votes

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  7. Could you add more search criteria to search for charts that are in progress and have not been completed? As in a date range and by service staff so it's easy to identify incomplete charts for a range of dates and not by one day only and to filter by staff member.

    12 votes

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  8. Each staff member should have a booking link that they can send to clients so that that client or lead can only see their calendar. Instead they are also sending their potential leads and clients a link that also has their "competition" on there. Especially for businesses on BLVD that are booth rent.

    12 votes

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    1 comment  ·  Admin →
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  9. Include internal appointment notes/memos within the Staff Notification email and/or text

    12 votes

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  10. We do a lot of medical weight loss and HRT/TRT which require lab work. Right now the only way to upload their bloodwork is to add it in the notes which is very time consuming - downloading the bloodwork, then uploading one file at a time; or by creating a chart then uploading it. The issue with doing it in a chart is sometimes peoples bloodwork is just 2 pages, or 10, or more. If doing it in a chart, you have to guess when building it the average amount of pages and hope no one has longer bloodwork. If…

    12 votes

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  11. STOP INCLUDING "TEXT NO PROMOS" IN THE TEXT BLASTS. It is not legally required to be there every time. I had a bunch of unsubscribes, even from our regular clients and text users! As they pressed stop they now are not getting texts at all from us. I should have the option to exclude this.

    12 votes

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  12. Would be great to have a number counter on mark ups screen. As a med spa that does a high quantity of neurotoxin, having a counter to double check units w/b very helpful. I understand this number would not be connected to inventory or front desk check out (which w/b ideal), having a counting system would also help prevent lost revenue.

    12 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  13. Feature Request: Identification and Pre-Appointment Communication for First-Time Clients**

    Summary:

    We request the addition of a feature that allows our salon to identify new clients who have booked their first appointment. This feature should include an option to generate a list of these new clients to enable sending personalized messages or emails to them before their scheduled appointment.

    Current Functionality:
    Currently, Boulevard provides notifications for appointments but lacks a specific function to highlight first-time visitors. This limits our ability to engage with new clients prior to their initial appointment, which is crucial for creating a welcoming and personalized experience.

    Proposed

    12 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  14. The business wants to be able to save the photo to the client profile from the message thread on the clients profile.

    12 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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    1. Please allow us to categorize forms/charts.

    2. Charts are the entire contents of a patient record. What you are calling a "Chart" should more correctly be called a "Note" or "Chart Note" or "Chart Document".

    3. Text fields should allow either HTML like what we can enter in fields that allow markdown, or at least allow macros where we can use short keystrokes that replace text in the note field. At least allow today's date to be coded in a text field like {{currentdate}}. When patients sign the document, does it come with a date/time stamp? Why not show that on the…

    12 votes

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  15. There should be an easy way to standardize photo uploads. Gridlines or a template would be helpful

    12 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  16. When clients schedule multiple appointments online, the system does not link the appointments together.

    12 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  17. Please add the ability for a field that allows patients to initial certain sections. This is important for consents/forms. Thank you.

    12 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  18. Charts can be easily accessible and not mixed in with forms

    12 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  19. Having the ability to create a bank of questions/dropdowns etc. that can then be added to many different forms and charts would be very time-saving and allow us to create forms/charts with ease.

    Also, it would be a cool feature to pull in products by category into a chart so we would easily make a protocol for providers to select what product they used during that step.

    Having the ability to change a chart to a form and vice versa, just in case you spent a lot of time building the form or chart in the incorrect format.

    12 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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