8143 results found
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Schedule appointments by interacting with the calendar on mobile
When on the Boulevard Professional app, it would be helpful to be able to tap/interact directly on availabilities the calendar to schedule appointments, rather than select the plus sign to add a new appointment.
15 votes -
Track and report for multiple registers
Be able to document multiple drawer counts and registers for salons that have more than 1 register.
15 votes -
Notify when there is a reschedule or a client is added to your daily schedule from another stylist's books.
We notice if a client is rescheduled or moved from one stylist to another, no notification is sent to the stylist about an added appointment like it is if it were a new booking. Example: Stylist A was out sick and her 9am was moved to Stylist B, Stylist B almost missed that she had a 9am because she wasn't sent a text or an alert from the app.
15 votes -
MULTIPLE PHONE NUMBERS
The option to add more phone numbers to a client profile.
15 votes -
To be able to see the price of the service when booking a new appointment and after it is on the calendar.
This is important especially for new hires, but for all staff. It's easier to see the pricing on the calendar for booked appointments and also to see pricing when they are booking a new appointment, in order to let the client know the price without fumbling.
15 votes -
See if a client is on the waitlist after booking an appointment
We've had people book an appointment, but still be on the waitlist for a day further out. It would be nice to see in their profile the days they're on the waitlist for, so we're able to remove from all days once we're able to get them in. This has caused us to double contact a few people who'd been in, but still been on the waitlist. Just not sure the best way to track this.
15 votes -
Adding clients to the wait list
When booking clients on the wait list, there should be a way to add a client to mulitple dates rather than just one and having to go back in and add them again to the other date they asked for. For example add 'Jane Doe to the wait list for the date between 3/1 and 3/10' rather than having to go in and add her 10 times.
15 votes -
When product is returned it should be removed from client purchase history
When product is returned it should be removed from client purchase history or at least indicated that the item was returned so staff doesn't promote a product that the client didn't like
15 votes -
Print price tags from received PO's for retail items
New York City consumer affairs requires prices on all retail items.
15 votes -
Front Desk Report - Detailed Time Log every step.
As we have Unconfirmed > Confirmed > Arrived > Completed in the Front Desk view.
It would be great to actually track exact time the client arrived. Was active and checked out with the exact time log. Boulevard already Logs this information, we just need a report of it.
Example client Anna had a 1pm appointment but came at 1:10pm
Stylist John took Anna at 1:15pm to his chair but spend 3.5 hours on her instead of the 3 hours allocated.
Anna Checked out at 3:45PM, instead of ~3pm.
As a business we want to know 2 things. If the…
15 votes -
When DUO is disconnected, show a red banner at the top of dashboard
"Duo is currently not connected, please try to reconnect or click here to troubleshoot". This would give staff a heads up to get this reestablished prior to a sale rather than during.
15 votes -
Reporting/History for Admin
Having a way to see who booked/cancelled an appointment for accountability.
Additionally, have an admin report to see login history (time, date, IP)
15 votes -
Stylist information
It would be incredibly helpful for booking and training if there was an option for management to make notes about each employee and their services that would pop up when you click on the employee photo on the calendar.
15 votes -
Increase gift card max and allow multiple gift card purchases in one transaction
Current gift card max is $500, which limits our ability to sell gift card bonus specials. Plus you can't even buy multiple gift cards in one transaction to offset that limit. Please fix this. You should be able to buy gift cards for any value.
14 votes -
Enhanced and Automated Loyalty Program Features
It would be ideal if Boulevard supported a loyalty platform or loyalty platform partner that can handle tier logic, automatic upgrades/downgrades, and communication without the need to fully custom-build it via Zapier or scripts.
The specific limitations that we'd like to see overcome are:
Tiers not supported: Boulevard’s built-in Loyalty Program is points-based only (earn/redeem). There’s no way to create tiered memberships (e.g., Silver/Gold/Platinum) that upgrade/downgrade based on spend or visit frequency.
Rolling windows unavailable: Boulevard doesn’t expose “spend in last 12 months” or “visits in last 90 days,” so we can’t calculate rolling thresholds natively.
Tag management: Zapier can…
14 votes -
Improve Forms Features
The current forms software is just not as inclusive as all of the others out there. Not being able to send a form separate from an appointment is very inconvenient. I have membership agreements and package agreements that aren't tied to specific appointments, but need to be filled out and kept in the clients profile. what is the point in having online forms if i have to keep separate forms for these things. it makes me want to cancel my forms subscription and use a seperate application. I should also be able to send a form to a designated ipad…
14 votes -
Have a tab for Labs/Lab order etc under client notes
Have a tab for Labs/Lab order etc under client notes
14 votes -
early membership cancellation fee
Need the option for early membership termination fee similar to the late cancel fee option.
14 votes -
Have a designated tab for lab work
We do a lot of medical weight loss and HRT/TRT which require lab work. Right now the only way to upload their bloodwork is to add it in the notes which is very time consuming - downloading the bloodwork, then uploading one file at a time; or by creating a chart then uploading it. The issue with doing it in a chart is sometimes peoples bloodwork is just 2 pages, or 10, or more. If doing it in a chart, you have to guess when building it the average amount of pages and hope no one has longer bloodwork. If…
14 votes -
allow client to enter credit card
Clients should have the ability to put a credit card on file at the same time they are completing electronic forms. It would be great if you could make this a part of that task.
14 votes
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