8486 results found
-
To be able to see the price of the service when booking a new appointment and after it is on the calendar.
This is important especially for new hires, but for all staff. It's easier to see the pricing on the calendar for booked appointments and also to see pricing when they are booking a new appointment, in order to let the client know the price without fumbling.
15 votes -
See if a client is on the waitlist after booking an appointment
We've had people book an appointment, but still be on the waitlist for a day further out. It would be nice to see in their profile the days they're on the waitlist for, so we're able to remove from all days once we're able to get them in. This has caused us to double contact a few people who'd been in, but still been on the waitlist. Just not sure the best way to track this.
15 votes -
Adding clients to the wait list
When booking clients on the wait list, there should be a way to add a client to mulitple dates rather than just one and having to go back in and add them again to the other date they asked for. For example add 'Jane Doe to the wait list for the date between 3/1 and 3/10' rather than having to go in and add her 10 times.
15 votes -
When product is returned it should be removed from client purchase history
When product is returned it should be removed from client purchase history or at least indicated that the item was returned so staff doesn't promote a product that the client didn't like
15 votes -
Print price tags from received PO's for retail items
New York City consumer affairs requires prices on all retail items.
15 votes -
Reporting/History for Admin
Having a way to see who booked/cancelled an appointment for accountability.
Additionally, have an admin report to see login history (time, date, IP)
15 votes -
Stylist information
It would be incredibly helpful for booking and training if there was an option for management to make notes about each employee and their services that would pop up when you click on the employee photo on the calendar.
15 votes -
Remove gratuity for medical providers
Remove the ability to leave gratuity for medical providers (i.e. NPs, PAs etc). It’s illegal to receive tips for medical services.
14 votes -
payment link
Service Payment Links & Prepaid Service Checkout
Overview
Allow businesses to generate and send a payment link to a client for a specific service, package, membership add-on, or custom bundle of services, enabling clients to pre-pay before their appointment.Use Cases
A client wants to purchase a single treatment before scheduling.
A provider recommends a treatment plan during a consultation and wants to send a payment link afterward.
A client wants to prepay for a package of services.
Front desk staff need a simple way to collect payment from clients who are not physically present.
Clinics want to secure commitment…14 votes -
post treatment instructions
Make a form accessible post treatment so that patients can have access to post treatment instructions!!
14 votes -
14 votes
-
text/email invoices from boulevard!!!
PLEASE allow us to text/email customers their invoices through boulevard. this would be fantastic for those who see a product on social media, and they want to reserve and pay for their product ahead of time when limited stock.
14 votes -
Pop-Up Alerts for Critical Patient Notes
It would be really helpful if sticky notes or chart alerts could pop up automatically when opening a patient profile or appointment.
For example, if a patient has an important note like “Allergic to numbing cream”, “Patient frequently passes out" or “Red flag patient”, it would be ideal for that information to appear immediately rather than relying solely on tags or digging into the patient record.
Tags are great for categorization, but pop-up notes would ensure that urgent or safety-related information is seen right away by anyone working with that patient.
14 votes -
Enhanced and Automated Loyalty Program Features
It would be ideal if Boulevard supported a loyalty platform or loyalty platform partner that can handle tier logic, automatic upgrades/downgrades, and communication without the need to fully custom-build it via Zapier or scripts.
The specific limitations that we'd like to see overcome are:
Tiers not supported: Boulevard’s built-in Loyalty Program is points-based only (earn/redeem). There’s no way to create tiered memberships (e.g., Silver/Gold/Platinum) that upgrade/downgrade based on spend or visit frequency.
Rolling windows unavailable: Boulevard doesn’t expose “spend in last 12 months” or “visits in last 90 days,” so we can’t calculate rolling thresholds natively.
Tag management: Zapier can…
14 votes -
Add In-App Employee KPI Dashboard with Goals, Commission Tiers & Real-Time Tracking
Please create a built-in Employee KPI Dashboard in Boulevard that lets salon owners and staff track real-time performance vs. goals — directly in the app.
Key features should include:
• Goal setting by employee level (Intro, Level 1–4)
• Real-time tracking of service $, retail $, rebook %, add-ons, etc.
• Commission tier tracking (e.g., current tier + progress to next)
• Staff login view to see personal KPIs and goal progress
• Admin view for full team performance with filters by week/month
• Daily/weekly summary emails or mobile notificationsRight now, we’re forced to build workarounds using Google Sheets…
14 votes -
Waitlist Push Notification or text to mobile
Push notification or text alert when someone joins your waitlist. The current alert is SO easy to miss unless you have staff stationed in front of the computer. Most stylists/receptionists/managers are always too busy to sit and stare at the computer.
14 votes -
Customizing the email/text confirmation
I want to customize the message that goes out for confirmation without Boulevard limiting the text idea and wording. This would enhance the client experience.
14 votes -
early membership cancellation fee
Need the option for early membership termination fee similar to the late cancel fee option.
14 votes -
Payment Plans
It would be great if clients were able to purchase packages through boulevard and split their payment over 2, 3 or 4 month installments. Only current option is to create a membership plan and schedule a cancellation
14 votes -
allow client to enter credit card
Clients should have the ability to put a credit card on file at the same time they are completing electronic forms. It would be great if you could make this a part of that task.
14 votes
- Don't see your idea?