7702 results found
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Gridlines on photo uploads
There should be an easy way to standardize photo uploads. Gridlines or a template would be helpful
13 votes -
Add Initial Ability to Forms
Please add the ability for a field that allows patients to initial certain sections. This is important for consents/forms. Thank you.
13 votes -
loyalty points on no shows and late cancels
When charging for no shows or late cancels those transactions should NOT count toward loyalty points!
13 votes -
13 votes
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Forms Optimization
Having the ability to create a bank of questions/dropdowns etc. that can then be added to many different forms and charts would be very time-saving and allow us to create forms/charts with ease.
Also, it would be a cool feature to pull in products by category into a chart so we would easily make a protocol for providers to select what product they used during that step.
Having the ability to change a chart to a form and vice versa, just in case you spent a lot of time building the form or chart in the incorrect format.
13 votes -
Add the ability to bulk add time blocks for all staff members at once.
This would be really useful for instances when we're having a company meeting and need to ensure the provider's are blocked from booking so they are able to attend.
13 votes -
Automatic Emails to clients when they self reschedule
The business would like clients to receive new confirmation emails of the rescheduled time.
13 votes -
Tracking Outstanding Balances for Payment Plans
We need a way to track outstanding balance for customers on bigger packages. Some don't get approved through Cherry, etc. so we allow them make weekly payments throughout their 6-8 week package. There is a way to track customer credits but we need a way to track amount owed and ideally this would populate during checkout.
13 votes -
location on text confirmations
Location info on confirmation texts for businesses with multiple locations.
13 votes -
Cancellation Fees owed Text message
When someone's card declines for cancellation fees. We would like there to be a way that we can
a) notify them that they owe those fees before booking again.
b) allow a deficit put on their account that needs paying before they can book again. Not that they can have an open account but so that we can track and charge for unpaid late charges.it is really hard to keep track of this via notes in the system and word of mouth.
13 votes -
Assign Resources to Staff
The business would like to be able to have a resource assignable to a staff member rather then a service.
13 votes -
allow us to set a different paying client than guest receiving appt
oftentimes clients will book appointments for their kids, spouses, parents, friends, etc. and want to pay for the service, but we don't want to put their credit card on someone else's file. right now that's our only option, or we have to book under the paying client's name (which causes confusion for service providers and makes their appointment history inaccurate), or we have to add a $0 service for the paying client just to add their name to the invoice. this is too complicated and we should be able to add a separate person as a paying client so we…
13 votes -
Group Checkout in CALENDAR View
Right now you can only do group checkout in front desk view, but calendar view should also have the ability to add multiple tickets into a group check out.
13 votes -
Change the client attached to appointments when editing appointment
Want to be able to edit the client attached to an appointment without having to delete the appointment and rebook. too busy for the extra steps
13 votes -
Add customized note/ popup on Booking Widget
The business would like the ability to put a note or an alert that can be customized on the booking widget. It could be located in the top right or left hand corner of the widget.
13 votes -
Restrict Gift Cards from Purchasing Other Gift Cards
Restriction at checkout to disallow a gift card to be purchased using an existing gift card. Gift card redemption should only be applicable to services, products, or gratuity
13 votes -
Option to make CC required when booking through the dashboard.
Ability to toggle on and off if you want a CC to be required when booking an appointment through the dashboard.
13 votes -
Custom KPI Reports
Ability to create in-depth reporting for KPIs & setting own KPI benchmarks (ex. client referrals, productivity, retention, reviews, % of booking as a business viewable all in 1 report)
13 votes -
Offer different types of client notes
Each team (service providers, CX, billing, etc.) all make notes for clients. It would be great to be able to input different types of notes to keep everyone organized
13 votes -
Ability to have private online bookable services, that are not on booking widget
An example of this would be if you have private services, special deals, Groupon, etc. that you do not want made available to the general public to book, but want the ability to send a link to book or link via your website for those specific services.
13 votes
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