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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7703 results found

  1. When booking an appt, online, the view shows for a week. When you click the calendar and it shows you the month, the day that has availability should be BOLD. This would allow for quicker booking.

    13 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  2. Would like an option to trigger a form to populate on the ipad for a client to complete. We had a client checkin and add a service which requires a form, but there's not a clean way to have them complete the form on the ipad. We have to put them back to Confirmed and checkin all over again

    13 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  3. A lot of clients put dummy credit cards on file. Only allow CC that are able to be processed for the full amount.

    13 votes

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  4. As massage therapists in the state of Michigan, we are required to fill out SOAP notes for each and every client. Having a place specifically meant for all of the clients paperwork either to upload OR for clients to fill out online would be PERFECT. Not sure what the rules and regulations are in other states but this is a MUST for us!

    13 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  5. ability to deactivate bulk amount of vouchers at one time. if client cancels membership we need option to suspend vouchers

    13 votes

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  6. I love the new service color organization! We do many services so would love more colors, maybe more subdued ones too so it doesn't look like a circus :)

    13 votes

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    1 comment  ·  Admin →
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  7. Occasionally when a client needs to cancel they ask to be put on a waitlist for another date. So during the cancellation process when given the option to charge a client, it'd be great to also have the option to move them to the waitlist

    13 votes

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  8. It would be nice if there was a way to scan a paper form into Boulevard, so if a guest doesn't fill out their electronic form, we can still save it on Boulevard for viewing!

    13 votes

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  9. Reporting on expired or upcoming expirations of vouchers for businesses that utilize expirations. This will assist in recognizing the revenue at the time of expiration from an accounting perspective.

    13 votes

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  10. Would love to be able to see Staff Pre-Booking Percentages on the reports. Clients booking in salon for future appointments with same stylist.

    13 votes

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  11. As a salon owner, im constantly loging into my admin account to check the status of the salons, i wish there was a way to have boulevard run on a mobile friendly version, rather than desktop. things are way to small to see and hard to navigate through.

    13 votes

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  12. Would like to be able to build a report that combines information from the Service, Product, and Tip commission report and Time Clock in one place

    13 votes

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  13. The Sales Summary report or total revenue report needs to display the adjusted amount per day on the report for that day/time frame.

    This is important so that the accounting reconciliation of the sales reports will match the bank deposits without having to search through refund or adjustments.

    13 votes

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  14. You desperately need to add a one button open cash drawer no sale option.

    13 votes

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  15. We have clients that have comped services or services that are provided by the studios and they want to add a tip to the ticket, but there's no way to just tip the service provider without making a second appointment or leaving the ticket open which can impact reporting. Need a way for a client to just leave a tip for the stylist without any other transaction

    13 votes

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  16. On our previous system, when a client was checked in, on the calendar dashboard we were able to see clients highlighted or turned to red if no showed. Creating a quick at a glance for a manager to see how many clients were in the building or stylists were waiting for a client to arrive.

    13 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  17. Possibly buttons side by side, one "Collect Gratuity and Charge" and "No Gratuity, Only Charge". We have quite a number of clients who tip outside of Blvd or provide cash (or gift cards), it currently is an awkward and ~15 second task of explaining to client to click no tip then pay. This is easy for our spry clients, but for our less so clients this hold up is very confusing and causes awk-delay.

    13 votes

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  18. I would like to see the method of payment used by clients as an option for filtering on the Beta reports

    13 votes

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  19. Ability to add/adjust gender on a client profile for marketing purposes (ability to filter under the Clients tab)

    Glosslab runs campaigns specific to the client's gender and would be useful to have to target the correct clients.

    13 votes

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  20. Ability to print a client's remaining balance of their gift card to give to them upon checkout when redeeming a GC.

    13 votes

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