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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8143 results found

  1. Lots of stylists work every other saturday; can we have a quick way to schedule this like repeating customizations or something

    14 votes

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    1 comment  ·  Admin →
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  2. We offer a wide variety of services and some of those are not bookable online due to the complexity of them. It would be helpful to add a button for services like this.
    Ex: Client is interested in a color correction. They must select in “call now” to set up the service. Or, client wants extensions but have no idea what application method they should choose. They don’t even know we have those offered as they are not bookable online since it may be a 1hr service or a 6 hour service and they may need to get a color…

    13 votes

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  3. It would be great to be able to capture warm leads that do not complete the booking process.

    13 votes

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  4. We would love a slack type work platform for communicating internal tasks to the team.

    13 votes

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  5. Would love if clients could view how many loyalty points are in their account through the client portal, to encourage them to come back in and use them. Also a brief description of how many points are earned on products vs services.

    13 votes

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  6. Show bookings from blast campaigns similar to how we can see them in automated campaigns so we can calculate our ROI

    13 votes

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    0 comments  ·  Reporting  ·  Admin →
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  7. It would be really helpful if sticky notes or chart alerts could pop up automatically when opening a patient profile or appointment.

    For example, if a patient has an important note like “Allergic to numbing cream”, “Patient frequently passes out" or “Red flag patient”, it would be ideal for that information to appear immediately rather than relying solely on tags or digging into the patient record.

    Tags are great for categorization, but pop-up notes would ensure that urgent or safety-related information is seen right away by anyone working with that patient.

    13 votes

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  8. Adding a Text Box option to face sheet treatment records to be able to add notes rather than having to “draw”

    13 votes

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  9. Please create a built-in Employee KPI Dashboard in Boulevard that lets salon owners and staff track real-time performance vs. goals — directly in the app.

    Key features should include:
    • Goal setting by employee level (Intro, Level 1–4)
    • Real-time tracking of service $, retail $, rebook %, add-ons, etc.
    • Commission tier tracking (e.g., current tier + progress to next)
    • Staff login view to see personal KPIs and goal progress
    • Admin view for full team performance with filters by week/month
    • Daily/weekly summary emails or mobile notifications

    Right now, we’re forced to build workarounds using Google Sheets…

    13 votes

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  10. We need the ability to have certain forms expire. For example, a medical history form should be updated at minimum once a year.

    13 votes

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  11. Allow forms to have an expiration. For example, a medical history form should be updated at minimum once a year.

    13 votes

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  12. Need to have Medical history with ICD10 codes, Medication with Interaction checker, and Escribe. Especially since most Med Spas prescribe medication for hormones, weight loss etc. It is actually critically needed.

    13 votes

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  13. Add an optional URL to place a review link to text receipt.

    13 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  14. Please please please please create a way to sort offers or put them in folders or something. It's absolute insanity after awhile with discount codes, influencer codes, adjustment codes... and it only sorts by recency. Sorting first, searching second (though that can be handled by a good ol' CTRL + F)

    13 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  15. When a patient is blocked from booking, give a warning when business is booking the appointment. As of right now it just says that the chosen provider cannot preform this service instead of saying that the patient is blocked when their name is typed in.

    13 votes

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  16. The business wants to be able to save the photo to the client profile from the message thread on the clients profile.

    13 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  17. Say someone comes in and gets 10 units of Botox at $12/unit ($120) and the business charge is $8/per unit. The business should get $96 back before commission is paid out but if there is just a flat fee and it is not set per unit then they are only getting $8 back for 1 unit. and everyone gets a different amount of units so we can't just put a random number in the business service charge.

    13 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  18. Please add the ability for a field that allows patients to initial certain sections. This is important for consents/forms. Thank you.

    13 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  19. Considering adding a to do list or a client follow up list, ie follow up with T. Hall to reschedule, or return client phone call.

    13 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  20. Change the Text Language - Guests are coming in a day early because the language used in the booking and reminder texts is confusing them.

    "Free cancellation or modification before Thu, Mar 28, 2024 at 2:00pm CDT. After that, changes will result in a charge of 50% of your appointment total."

    We had 3 people in today come in alone. Happens A LOT. I think this is an unintended consequence.

    13 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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