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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7703 results found

  1. Either send a automated reminder email to clients when their recurring appointments are about to expire or an automated alert on a profile.

    11 votes

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  2. Need to require date of birth as a required field and not have to manually enter from an intake form so that they can take advantage of the birthday marketing

    11 votes

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  3. The business would like automated text to be sent to clients when the membership is about to expire.

    11 votes

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    1 comment  ·  Admin →
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  4. Automatically syncing photos/videos sent via SMS to client profile for stylist accessibility.

    11 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  5. It would be SO much simpler if at the time of booking, either the guest or the employees can book appointment types -- so clicking New Appointment would prompt user to define whether the appointment is a request, a prebook, or a referral. Makes it easier for salon owners who track these metrics at review time as well.

    11 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  6. I think it would be wonderful if there was a way to require a finishing service when booking online. So after the client books a Root Touch up, the next required action would be to choose a cut/style or blow dry/style.
    This would be very helpful to minimize calling guests and rescheduling because the color service they are requesting doesn't allow time for finishing and therefore doesn't fit in the slot originally requested.

    If this is already available, my apologies. :)

    11 votes

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  7. Ability to schedule texts

    11 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  8. Ability for guests to add the service they’d like from the check-in app as a walk-in

    11 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  9. Emails are not case-sensitive in any other platform that we are aware of. This, combined with allowing more than one profile to use the same email address, amounts to an enormous amount of duplicate profiles in our system.

    11 votes

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    1 comment  ·  Admin →
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  10. make it to be able to copy and paste an appointment for easy rescheduling

    11 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  11. 11 votes

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  12. 11 votes

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  13. 11 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  14. 11 votes

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  15. 11 votes

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  16. To do list or reminders for receptionist to call client for promotion or payment. etc

    11 votes

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    1 comment  ·  Admin →
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  17. We often have spouses or parents book appointments for other people and fill the forms out in the other person's name. We then end up with an incorrect form in their profile. It would be nice to be able to copy or move that form to another profile to keep our records matching.

    11 votes

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    Waitlisted  ·  9 comments  ·  Admin →
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  18. I can't run a visa/salon gift card unless the customer knows how much is on the card. It would be nice if Boulevard could charge a gift card then show the remaining amount due. Right now, I have to "charge partial" to a gift card and enter an exact amount. This is difficult because a lot of clients don't know their gift card balances.

    11 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  19. In the Manage Business/Billing section, I would like to be able to print the Invoice Summaries for ACH charges made by Blvd. that are linked to our bank account. We require a paper trail for charges in order to reconcile our books on a monthly basis and for tax auditing purposes. Thank you.

    11 votes

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    1 comment  ·  Admin →
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  20. We would like the option to be able to add an existing client's name to a completed sale after it's done. Sometimes our stylists ring out their guests as a walk-in and don't add the name. It makes it difficult if the client wants to see what they bought in the future, or return something later. Having the option to add the name after would be fantastic!

    11 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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