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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8497 results found

  1. We should be able to customize which reports staff can see. It is all or nothing currently. Staff shouldn't see company info or each others info.

    11 votes

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  2. We would really like to be able to filter messages by read and unread

    11 votes

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  3. Need a detailed log of each and every change made to reservations, with what exactly was changed and with the name of which employee made the change.

    11 votes

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  4. This would make life way more simplified if tips had to be full dollar amounts.

    11 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  5. Add a built-in installment payment feature for service packages. This feature should allow clients to pay in multiple installments without needing third-party financing solutions like Cherry or Affirm. Similar to Zenoti, the feature would enable salons/spas to configure up to four scheduled payments, with each installment automatically charged to the client's saved card on file. This streamlined solution provides flexibility for clients, improves cash flow for the business, and enhances the overall customer experience by eliminating the need for external (and expensive) financing apps.

    11 votes

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  6. We have a membership that requires an enrollment fee and also charges monthly. I know how to set up a membership for purchase online, however since there is no way to charge the enrollment fee with it we aren't able to see memberships online. We need an update to allow for an enrollment fee to be automatically charged ONCE so that we can sell memberships online.

    11 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  7. Create an option to filter clients/patients by Gender or Sex. This will allow to create marketing campaigns for services targeting Males or Females specifically.

    11 votes

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  8. It would be extremely helpful if BLVD had the capability to modify the price of a current membership. We run deals all the time that change the price of current members and our previous solution allowed us to discount their membership price for x amount of months or change the price all together.

    11 votes

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  9. An option to have "desired amount on hand" in the "inventory on hand" report

    11 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  10. Vitals section that is persistent for each visit that is easily viewed and able to show record of previous vitals values (weight, BMI, BP, etc) from each visit.

    11 votes

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  11. Be able to set perimeters for required info for when a patient is being inputted into the system such as:

    -date of birth
    -phone number
    -email
    -card on file

    -zipcode

    11 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  12. it would be amazing to be able to take mobile payments through phone without having the need for the iPad, duo, and the laptop and the need to enter information. it's quite cumbersome for vendor events.

    11 votes

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  13. Wish there was verbage on the email booking confirmations something along the lines "add to calendar" or make the appointment time and sevice a link to click. A lot of clients are unaware that theyt can create a calendar event.

    11 votes

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  14. We are a soap notes required biz.
    We are having issues with soap notes compliance and there is no easy way to sort who is leaving them and who is not. We need an indicator of incomplete forms-either on the providers profile or on the client. Right now reception has to go through all the day before and send out mean emails. Yes people should just do them, but the human brain is silly.

    11 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  15. When going to cancel a client's appointment, but they need to call back to reschedule, it would be nice to have a "client rescheduled or client will call back to reschedule" option under cancellation reason.

    11 votes

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  16. Ability to see how the client's appt was confirmed ( online, over the phone, via text)

    11 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  17. Automatically sync and utilize Galderma Aspire Rewards.

    11 votes

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  18. Please make it where clients cannot make multiple accounts. They should be prompted at login that their email or phone number is already in use.

    11 votes

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  19. Be able to add forms to the client's chart at ANY time. Not just with booking. We do follow up notes regarding communication with clients after their treatments. Also, we like to send after care or product instructions and we aren't able to do that through Boulevard. We have to do it through an outside source.

    11 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  20. Offer the Duo in a white color.

    11 votes

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