8144 results found
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Outgoing Text Using Business Phone Number
Our clients are going to be confused now receiving text messages from a random number versus our actual salon number.
10 votes -
Alert for issues with forms
It would be helpful if we could "flag" an item in our Forms if someone has an issue, let's say on the waiver, and it will notify us we need to review
10 votes -
Revenue Per Hour Report
A report that can show the dollars made per hour. They are looking for it to show the busiest/most lucrative time of day without having to view from the calendar view. Or a report that would separated per service provider to see if on average, their mornings vs evenings are busier.
10 votes -
Total Report
It would be great to be able to view all sales information on one report (i.e. Sales, Payment Method, Type, Employee Total)
10 votes -
Client facing app for touchless check-in
Having a reception app for clients so they can check in when they arrive at the salon in the event we don't have front desk staff (to cut down on people in the salon) and to limit people all touching the same iPad & stylists needing to remember/take time to clean the screen.
10 votes -
Assign Specials to Specific Days only
It helps with marketing - being able to have specials for a company on slower days brings in more business. This is a common practice of businesses, so it would be great to have the support to be able to utilize this.
10 votes -
Customizable report for management of stylist
Would love to have a report/folder of all stylist information including late cancelations, adjustment services, complaints, poor yelp reviews and ability to upload documents to a stylist account so all information is on one system!
10 votes -
When toggling between locaions, leave the date the same as original locaton search.
If I am searching for a particular date at one location and switch to anothere location, the date should stay the same, not always jump back today's date.. one can click the 'today' button for that.
10 votes -
View all mode on calendar (including appts of deactivated staff, cancelled appts, perhaps rescheduled appointments, blocks, deleted blocks)
This is CRUCIAL to retroactive analyses. If I was to ask of myself and staff to forecast scheduling needs based on our own data, it would be impossible at the moment without quite a lot of workaround. Example question; "How busy were we leading up to X holiday in 2020, 2019, 2018". At present, we can only see the schedule of service providers that are still active. Workaround would be to reactivate all staff if one remembered who worked when, then deativate them... this would cause vulnerability for seconds to minutes as reactivating could open staff for booking, send backlogged…
10 votes -
Improve gift card voucher functionality to attach gift card payment type to order
Currently, no payment type is displayed. Need to attach gift card payment type to order and display GC number within the order.
10 votes -
Lets add the amount of change needed to give back to client on to the receipt.
So clients know that we are giving them the right amount back.
10 votes -
Boulevard Help Chat Should Be Available on Weekends
A majority of Boulevard's market demographic have business hours over weekends. It's very frustrating when something goes wrong during business hours and no one is there to help.
10 votes -
Login Name Displayed
It would be helpful to display the Login Name up where the downward carrot is.
10 votes -
Guest Information should link to client profiles already in the system
Every time someone books a guest appt, it creates a new profile and doesn't link to our current clients. This causes duplicate profile, new intakes, and more problems. If the guest is a current client, they should be able to enter the email and link the accounts for the guest as well. This will also help with completing proper forms.
10 votes -
Form Update Once Per Year
After the intake form expires once per year certain information should auto populate so that a patient does not have to refill out the entire form just check off if anything has changed.
9 votes -
Custom Automated Messages
Hi [Boulevard Team / Support],
I’d like to request a feature enhancement for automated messaging within the booking system.
Currently, automated confirmations and reminders are not customizable by service type. This has created some confusion for our patients—specifically, clients are showing up in person for virtual check-ups because the messaging does not clearly distinguish between in-person and virtual appointments.
It would be extremely helpful to have the ability to create custom automated messages tied to individual services (or service categories). This would allow us to provide clear, service-specific instructions (e.g., virtual appointment links, preparation steps, arrival expectations), improving the patient…
9 votes -
Chart Printing format
When printing a chart, the formatting disappears.
Taking the time to format a document (or using a formatted 'phrase' ) only for it to condense into essentially a run-on sentence is not appropriate for documentation.9 votes -
Late Patients - Automated Courtesy message
Settting for automated messages to patients as soon as the grace period of 10 minutes hit
9 votes -
gift card max balance
For giftcard sales the max balance needs to be higher then 500.00 Max needs to ba at least 1000.00. We are a spa and have people wanting to put 700-1000 on theirs and we cant do that now. Doing two different cards to equal the total they want is an inconvenience to the clients.
9 votes -
I would love to see an option in Boulevard that allows individual providers to generate and view reports on their own performance
I would love to see an option in Boulevard that allows individual providers to generate and view reports on their own performance metrics. Having access to personal stats would help providers better understand their strengths, track progress, and set goals.
Examples of metrics that would be helpful include:
Personal sales totals (including retail and enhancements)
Enhancement sales performance
Rebooking rates
Average tip percentage and/or average tip amount
Average ticket value
Client retention metrics
Being able to filter these reports by date range (weekly, monthly, quarterly, yearly) would be especially useful. This feature would empower providers to take ownership of their…
9 votes
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