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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8144 results found

  1. Sometimes we use different platforms to gather leads. Instead of us having to manually enter each lead into Boulevard, it would be helpful to be able to import from a csv. When trying to run a business we do not have time to. sit here and add manually for hundreds of people.

    9 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  2. For Forms, if the same-day reminder and Duo app are the only options turned on, the form should not be available to sign in the Appointment Details page online,

    9 votes

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  3. Ability for clients/patients to be able to choose what language Forms are in when sent a link

    9 votes

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  4. Ability to see and redeem voucher from mobile application during checkout. Currently you cannot see a voucher even exists and could accidentally charge someone who has a voucher which results in a poor client experience.

    9 votes

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  5. I would love to be able to see our top clients with loyalty program points. It would also be amazing to offer those top clients more perks as far as levels go (similar to Nordstrom)

    9 votes

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  6. Pictures for Client Profiles in the Chart

    9 votes

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  7. It would be very helpful if the business could receive some sort of statement of credit card fees charged broken down by card type (debit/credit) to have full visibility into fees being assessed by Offset.

    9 votes

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  8. Would be super helpful if you could add the times the client checked in for their appointment and what time the appointment was checked out in the appointment details for easy visibility.

    9 votes

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  9. When running a deal it would be helpful to exclude certain providers, not just certain services from the discount.

    9 votes

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  10. when the recipient received e gift card in their e-mail, it would be nice to add to their apple wallet for future use

    9 votes

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  11. It would be helpful and make life easier if we could link a credit card from one profile to another. For example if a client's parent would like to pay for their child's services and there's no CC on child's profile but a CC on parent's profile, if we could link the card to the child's profile instead of having to retrieve the CC via phone with parent at checkout. This feature was something we could do on Booker booking software.

    9 votes

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  12. Would love the ability for the business to create custom adjustment reasons for our staff to choose from as why inventory is being adjusted. We have circumstances that sometimes involve a little more clarity for accounting team and would like to have it listed as an option to select in the drop down.

    9 votes

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  13. Since we can't have the forms filled out by clients auto-populate the client's profile, could we have the client's profile auto-populate the form? This would save time for everyone and be a nice convenience.

    If there is a change made to any of the contact information (name, phone number, email, etc.) a notice or flag could be added the client's account so we know something needs to be changed.

    9 votes

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  14. When applying other payment methods the invoice should state exactly what the payment method is in checkout.

    9 votes

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  15. some clients share profiles and may need to change who is paying at time of checkout-

    9 votes

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  16. The business would like to be able to organize the view of the products within the dashboard how they would like. At this time they are automatically organized Alphabetically.

    9 votes

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  17. Have a database that may not be clients but wants to receive marketing. Aka emails/texts. And the ability to add clients by email only (no first/last name) to this database.

    9 votes

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  18. This is beyond not ok. The system sends out reminders for cancelled and changed appointments. It makes us look completely incompetent and we have people showing up at wrong appointment times. Getting angry because they think an appointment they cancelled wasn't cancelled and they are going to be charged. Speaking of that. We have a 24 hour late cancel fee. Why does the system send reminders at 4:00pm the night before a 9:00am appointment? If we have a 24 hour late cancel fee shouldn’t the reminder go out 24 hours before the scheduled appointment time? This is 100% a BLVD…

    9 votes

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  19. Would be helpful to see these notes easily without having to purposely go look for them.

    9 votes

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  20. Within staffing, have license information and expiration dates & reminders to staff when getting close to expiration.

    9 votes

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