7704 results found
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Goal Reporting
- Weekly/Monthly Service Goals (On Phone)
- Weekly/Monthly Retail Goals (On Phone)
- Comparisons (TY, LY, YTD, Month, etc.) (on phone)
9 votes -
add an option to go 1 week ahead
We need a button to jump one week ahead near the TODAY button. Some patients are only available on a certain day of the week so it would be nice if we can go forward from monday to monday or friday to friday.
9 votes -
Waitlist Report - Client Added or Staff Added
We'd like to know if a client added themselves to the waitlist or if a staff member added them to the waitlist - this will help us determine if a staff member has checked in with them about the request, if they have alternative dates, etc.
9 votes -
9 votes
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Ongoing demo account for training
Requesting for an ongoing demo account for training purposes as we are constantly hiring.
9 votes -
Client can cancel within online booking
client facing side of boulevard so the client can cancel within their account. many complain about it by email. hard to keep track of.
9 votes -
Outgoing Text Using Business Phone Number
Our clients are going to be confused now receiving text messages from a random number versus our actual salon number.
9 votes -
apply cancellation fee as an account credit
Streamline the cancellation process and make it so the cancellation fee can be applied as an account credit without opening a new sale.
9 votes -
Make adding inventory quantities easier
Why doesn't it allow us to immediately add the quantity of the the new item while entering all the other info. It becomes a lengthy process to leave that screen completely just to add the quantity.
9 votes -
Add an "add to waitlist" icon on appointment rescheduling options.
With Covid shut downs we are cancelling so many appointments and adding people to the waitlist. Right now it's 2 very different steps. It would be nice to be able to have the option to add the appointment to the waitlist as you are cancelling it. It can be located where the arrow for rescheduling and the X for cancelling is located. It would save time and brain power because it would already know which client, stylist and service to book. It would also be great to be on the pro moblie app too.
9 votes -
Apply the offer to only one service and not each individual service.
Right now, offers are added to every single service in one appointment.
9 votes -
Combine E-Gift Cards Sold in Shopify and Boulevard
Using the Shopify gift card purchasing feature and have it assign the number within Boulevard or vice versa.
9 votes -
Retail product waitlist for items not in stock
When a client requests a product and it is not in stock, we would like a way to add them to a waitlist and alert the client this item is now available. Additionally, we would like our staff to be alerted when the product has arrived so we can directly contact those clients waiting.
9 votes -
Follow up Alerts
An an alert that would remind a staff member to call or followup with a client a week or so later to check in.
9 votes -
Reputation management
Automatic updates. Your dashboard is updated as new reviews appear. Read customers' comments and see which review sites you're being rated on the most.
Customizable alerts. Set up email and text message alerts for location staff so your team can respond directly to customer issues
Get full coverage. See which sites are naturally getting good reviews and which you might want to drive clients to so you can ensure a strong number of positive ratings across all channels
9 votes -
Spell check
Having spell check would be amazing!
9 votes -
Hot Keys
Requesting to have hot keys for switching between tabs. Wanting to switch between front desk, calendar, and reports.
9 votes -
Show Waitlist Information on guest profile
It would be great to have a way to see what a guest is on the waitlist for when looking at their profile (and in the messages sidebar). Sometimes we can see that they are on the list more than once, or they want a service we didn't realize. Or they had the service they are waiting for and we can remove them from the list.
9 votes -
pop up if someone overbooks
If the receptionist were to book a client when we are closed or that stylist is off, there should be a pop-up to let us know that the stylist isn't available.
9 votes -
Auto tag client who no-showed last appointment so salons have a visual and obvious indicator of extremely important recent history.
This tag would exist for the client and be cleared the next attended appointment. Usefulness includes
- Charging them their no show fee the next visit in the case they didn't have a card on file.
- Giving staff an extra chance at noticing the higher likelihood of a no show and preparing a more robust appointment confirmation and reminder (manual) practice with this particular client.
9 votes
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