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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7183 results found

  1. Ability to block numbers from the message center to prevent any messages that are spam or inappropriate

    8 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  2. See how many vouchers a client has on their profile page instead of having to go through the checkout process to see how many they have

    8 votes

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    1 comment  ·  Admin →
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  3. We just transferred to BLVD from STX and all of our clients hate the booking experience and they are tech savvy and got frustrated with booking online. its not customer friendly.

    8 votes

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  4. 8 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  5. Being able to manually update someones social media account thats being used for this account. Say someone is not using same email for social as they are for blvd - being able to go in a manually add the correct email for this social account.

    8 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  6. We are recommending an implementation of a basic report that we can pull to show Any appointment that shows quick Appointment Data:

    Service booked

    Date when Appointment was Booked

    Date of Actual Appointment Service.

    Staff Member

    Service

    We have high ticket PMU (Cosmetic Tattoo Services) and Lash Services which can block off 2-3 hours of time and our front desk needs to follow up consistently with these appointments to ensure the clients fill out all their proper forms ahead of time and also do not cancel their appointment. We have found that the higher a service price and the longer…

    8 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  7. I'd like to be able to mark out staff members to preform certain tasks or classes during their gaps between clients. I'd like them to still be available to take clients if one schedules but assign tasks in their down time.

    8 votes

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  8. When looking at the history of a client it should show refunds for services as it does with charges currently

    8 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  9. We often run into situations where a relative or friend of the owner is given a discounted service but the employee received full credit. This ability on blvd would be really useful so we don't have to manually adjust the amounts during payroll.

    8 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  10. We are having issues of clients showing up late and thus we need a checkin time 5 minutes before the start of the appointment. One simple way to do that would be to give us the option of placing transition time before the appointment instead of after. Or simply having a "checkin" time option that starts 5' early.

    Benefit: We can shorten our appointment times and be more profitable.

    8 votes

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  11. It is frustrating to have to use the Duo iPad app to checkout $0 services with no gratuity. There should be an option to just checkout and close without the duo/charge card being forced.

    8 votes

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  12. When a client purchases a membership or package online, they are charged immediately, but there is no way of booking an appointment once the charge is complete.

    The next step would be for the client to "log out" to get back to the location page on the widget which is not intuitive for the client.

    8 votes

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  13. When a client checks in via reception app, it notifies front desk (in addition to staff), that a client has arrived for their appointment.

    8 votes

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    1 comment  ·  Admin →
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  14. There are some clients that are tax-exempt and no way of making any services/products within an order 0% tax.

    8 votes

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  15. The "Add form" feature currently doesn't make sense. It automatically prompts the person that is adding a form to a client to fill it out themselves. In 99.9% of instances that form needs to be filled out by a client / patient. That form should be added to the client's appointment so they can fill it out on the business's ipad or their own device. This would be extremely useful because we have clients requesting additional services at the time of an appointment. Some of those services require another consent form.

    8 votes

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  16. We send out messages and many of them once sent do not need to be looked at. I imagine most salons also only want to see messages that a response was received. If this option existed it would save all staff time of archiving messages that we sent out.

    8 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  17. During covid we have had a lot of instances of needing to maybe close early or schedule lunches for multiple people at the same time. It would be useful to be able to add more than one person while creating a repeating block, instead of having to do it for every stylist.

    8 votes

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    1 comment  ·  Admin →
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  18. When clicking book now on a specific page/service on our website it directs you right to the service clicked on to book

    8 votes

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  19. Our company's logo looks terrible inside a white square! Please allow the system to read transparency information from PNG files so we can make a cleaner looking banner for the client-facing booking experience!

    8 votes

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  20. OPERA Cloud integrates with Oracle's industry-leading point-of-sale for hotel transactions.

    8 votes

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