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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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  1. Currently when I add a discount to a service or product they client does not see it on their side when going through the check out process. I then have to take time to explain that they will see the discount on their receipt. It would be nice if they saw the breakdown of the charges to include discounts when they are checking out.

    9 votes

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  2. I would love for the clients to be able to check out from home using there cc and not have us input it. can I integrate a processing system?

    9 votes

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  3. When a membership is paused and scheduled to resume, clients should receive an automated email reminder 24–48 hours before the charge date.

    This would help prevent unexpected charges, reduce support issues/refund requests, and improve overall customer experience.

    Ideally, the reminder would include the membership details, resume date, and a link to manage or modify the membership.

    9 votes

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  4. Toggle option for clients to allow English forms to switch to Spanish

    9 votes

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  5. For giftcard sales the max balance needs to be higher then 500.00 Max needs to ba at least 1000.00. We are a spa and have people wanting to put 700-1000 on theirs and we cant do that now. Doing two different cards to equal the total they want is an inconvenience to the clients.

    9 votes

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  6. We have a large number of clients who request that we print out all of their future appointments when they come in for an appointment. Right now, we have to copy and past all of their appointments into word and print from there. This is the same for emailing appointments. In the client overview there should be an option to print or email.

    9 votes

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  7. I would love to see an option in Boulevard that allows individual providers to generate and view reports on their own performance metrics. Having access to personal stats would help providers better understand their strengths, track progress, and set goals.

    Examples of metrics that would be helpful include:

    Personal sales totals (including retail and enhancements)

    Enhancement sales performance

    Rebooking rates

    Average tip percentage and/or average tip amount

    Average ticket value

    Client retention metrics

    Being able to filter these reports by date range (weekly, monthly, quarterly, yearly) would be especially useful. This feature would empower providers to take ownership of their…

    9 votes

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    0 comments  ·  Reporting  ·  Admin →
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  8. Could you make the dashboard more user-friendly on mobile devices? For example, the touch sensitivity is very high, and scrolling across the page often causes appointments to drag unintentionally. Additionally, the dashboard on Android does not allow moving clients from Confirmed to Active—only to Arrived. Having the ability to move clients through all statuses (Confirmed → Arrived → Active) on mobile would greatly improve usability.

    9 votes

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  9. It would be great if you could add a 'default member price' option next to the 'default price' that is on the service details page. We have specific pricing we want our members to pay, but the membership perk options aren't allowing us the flexibility we need.

    9 votes

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    0 comments  ·  Other  ·  Admin →
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  10. A quick access customer service phone number that leads to a person, an actual human.

    9 votes

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  11. Being able to create an automated campaign to ask for google reviews, etc - would be great.

    9 votes

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  12. I’d like the ability to create a drip-style membership program where clients automatically receive different vouchers, perks, or rewards on specific months of their membership. For example, one month might include a voucher for service A, while another month could include a voucher for service B. The goal is to have these benefits distributed automatically based on a set schedule, rather than all at once.

    9 votes

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    0 comments  ·  Other  ·  Admin →
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  13. 9 votes

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    1 comment  ·  Other  ·  Admin →
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  14. There's no notification that a client's card was declined when ran for their monthly membership, just flags their chart. So if you don't go looking for it, you'll never know their payment wasn't processed. If it notified us, we could reach out to the client sooner to update their card information.

    9 votes

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  15. Lab and e-prescribing integration

    9 votes

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    0 comments  ·  Other  ·  Admin →
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  16. Invoices that can be sent to clients for products and services.

    9 votes

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  17. report that includes tip and service commission for easier payroll

    9 votes

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    1 comment  ·  Reporting  ·  Admin →
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  18. Add it onto the list of notifications that stylists are able to choose from. The only option now is if a client books a new appointment or cancels.

    9 votes

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  19. The option to switch to dark mode across the platform is critically and urgently needed. Please, it is crucial for Eyes and Spa-environment.

    9 votes

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  20. A credit on an account should be in red so that the person checking them out see's it easily.

    9 votes

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