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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8501 results found

  1. We very often have forms that need to be sent after a client has been seen. Especially if a client wants to join a membership or certain forms were missed. Unfortunately they can only be sent through an upcoming appointment and it would be helpful to be able to email them separately.

    9 votes

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  2. Integrate with tippy tipping service so tips go directly to employees and owners arent taxed extreme amounts

    9 votes

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  3. I’d love to see an all-in-one retention report that provides a comprehensive overview of total, new, and repeat clientele. I have to pull multiple reports to gather this information, but consolidating it into a single report would greatly improve efficiency.

    Additionally, I’d like to suggest updating the terminology from "pre-booking" to "rebooking" for better clarity and consistency.

    9 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  4. Need to autosave messages in the type box or in a drafts box -as leaving the page to check someone out and then coming back to a long message being gone is so frustrating.

    9 votes

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  5. Send pictures in messages, please!

    9 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  6. Staff-only reminder feature to our patient scheduling system. This would allow us to set internal reminders—visible only to staff—to track tasks like follow-ups and special patient instructions.

    9 votes

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  7. We would love to have a waitlist for products where we can keep track of clients and phone numbers with products they are wanting to be notified when available

    9 votes

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  8. Have an option to back date a chart for late or forgotten documentation for the day of the appointment. Same with adding photos to the gallery.

    9 votes

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  9. My staff cant even upload a profile picture in the app!!

    9 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  10. I would love to be able to set a default calendar view. It is very time consuming that whenever we refresh or log in the calendar view switches. It will just decide this time it is going to show 1 day, 1 team member and all the resources. For instance, I personally like to see a full week at a time so every time I go to the calendar, I have to toggle off all the resources and toggle on the staff and then choose the week view. I would like to be able to set it the way I…

    9 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  11. Would be great if client had to process gift cards and vouchers on their own screen on the iPad where they could add a tip so we don't have to ask them.

    9 votes

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  12. In the case of quickly confirming client details such as address, date of birth, etc.. it would be helpful if the information was available to view in the boulevard employee phone app.

    9 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  13. What happened to the ability for the Medical Director to enter a note into a chart this is reviewed? It didn't work in the past, but now it's completely absent. I think it's important to be able to make a note if there is an issue or complication.

    9 votes

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  14. Our business does not mind if expired "package/series" vouchers from a one time purchase are still displayed, however for our Recurring Monthly Charged Memberships that automatically add new vouchers every month, we would like for those to be automatically deleted from client profiles.

    At this point, we have thousands of expired vouchers from active or in-active memberships that are starting to slow down opening and reading our member's payment method tabs. And deleting expired vouchers take a couple of hours per client depending on how long they have been coming.

    This would be a HUGE improvement in efficiency and relaying…

    9 votes

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  15. Ability to view account balance in the professional app

    9 votes

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  16. 9 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  17. Need to be able to locate specific appointments that were rescheduled on a particular date. Search date and be able to see all appointments that were originally scheduled on that day.

    9 votes

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    1 comment  ·  Admin →
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  18. It would be awesome if we could set branding preferences for marketing (brand fonts, colors, etc.) and have them saved rather than having to change each thing every time we want to send out an email.

    9 votes

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  19. Can you please allow us to eliminate certain service categories from the "Group Bookings"? Or find a better way to do "couples bookings"? Our clients are not easily navigating the BLVD site

    9 votes

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  20. We end up with many appointments for past dates. It is very tedious to manage each appointment individually to remove it from the waitlist. Being able to select multiple appointments to remove would be super helpful.

    Along with this, selecting date ranges to view would be helpful to ensure that appointments are in the correct date range for removal!

    9 votes

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