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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8501 results found

  1. when the recipient received e gift card in their e-mail, it would be nice to add to their apple wallet for future use

    9 votes

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  2. It would be helpful and make life easier if we could link a credit card from one profile to another. For example if a client's parent would like to pay for their child's services and there's no CC on child's profile but a CC on parent's profile, if we could link the card to the child's profile instead of having to retrieve the CC via phone with parent at checkout. This feature was something we could do on Booker booking software.

    9 votes

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  3. When applying other payment methods the invoice should state exactly what the payment method is in checkout.

    9 votes

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  4. some clients share profiles and may need to change who is paying at time of checkout-

    9 votes

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  5. The business would like to be able to organize the view of the products within the dashboard how they would like. At this time they are automatically organized Alphabetically.

    9 votes

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  6. Have a database that may not be clients but wants to receive marketing. Aka emails/texts. And the ability to add clients by email only (no first/last name) to this database.

    9 votes

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  7. This is beyond not ok. The system sends out reminders for cancelled and changed appointments. It makes us look completely incompetent and we have people showing up at wrong appointment times. Getting angry because they think an appointment they cancelled wasn't cancelled and they are going to be charged. Speaking of that. We have a 24 hour late cancel fee. Why does the system send reminders at 4:00pm the night before a 9:00am appointment? If we have a 24 hour late cancel fee shouldn’t the reminder go out 24 hours before the scheduled appointment time? This is 100% a BLVD…

    9 votes

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  8. Would be helpful to see these notes easily without having to purposely go look for them.

    9 votes

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  9. Within staffing, have license information and expiration dates & reminders to staff when getting close to expiration.

    9 votes

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  10. The business would like to be able to create an audience that eliminates blocked clients. Right now you can only filter to see all blocked clients.

    9 votes

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  11. The business would like future appointments to be displayed in the receipts from completed appointments.

    9 votes

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  12. Ability to filter the date in the Gift Card Liabilities report to see what liabilities were for a certain time frame.

    9 votes

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  13. 9 votes

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  14. We shouldn't be charging service tax for a cancellation fee because the service didn't happen!

    9 votes

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  15. Put an expiration on offers. We have monthly specials & weekly specials that I would like to apply it to

    9 votes

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  16. A report that will show the numbers of New clients versus Returning Clients in a number not percentage and to view the revenue for each separate group.

    9 votes

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  17. It would be helpful to have a checkout alert in the same way that there is a scheduling alert. Some of our clients have special pricing adjustments and having those notes pop up at checkout would help to eliminate incorrectly charging clients.

    9 votes

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  18. Ability to accommodate mobile services where practitioners drive to the client's homes to provide services.

    9 votes

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  19. Option to consolidate tipping when it is shared among all providers. When multiple providers are listed, the client has to go through multiple screens for each provider and it always seems to be a point of slight inconvenience.

    9 votes

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  20. It would be great if we could have an option to say "Memberships automatically cancel after being unpaid for X days or months" We would definitely want this to be a customizable setting, perhaps even on the location level, but it would help has from ending up with 100s of past due memberships on our books

    9 votes

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