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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7705 results found

  1. We would really like to be able to filter messages by read and unread

    8 votes

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  2. We have a client who repied STOP to our confirmation texts. She now receives no notifications of appointments. We need some way to identify this in our schedule so we can call her to confirm her appointments.

    Can there be an automatic flag or emoji assigned for clients who have turned off/opted out of confirmations?

    8 votes

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  3. Example: When a client uses their Botox credits, remove the botox name from the list entirely. Keeping them on the list with "0 remaining" is unnecessarily confusing and complicates the process when checking available credits. Additionally, store these credits in the wallet at the price the client actually paid, not the regular listed price. This helps avoid confusion and ensures accurate commission calculations for providers.

    8 votes

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  4. This feature would automatically apply an offer code when a client's cart total exceeds a specified amount. Key benefits include:

    • Streamlined checkout process for clients
    • Increased sales through incentivized higher spending
    • Reduced manual intervention from staff
    • Flexibility to set different thresholds for various promotions

    The system would continuously monitor the cart total during the booking process and instantly apply the relevant offer once the threshold is met, enhancing the overall customer experience and potentially boosting revenue.

    8 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  5. It would be very helpful to be able to add filters for Hours booked and Utilization % to the summaries of Booked Forecast by Staff and Booked Forecast by Day.

    8 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  6. In offers, it would be helpful to have the ability to restrict the offer to certain clients. Currently there is only an option to restrict to 'new clients'. This would allow special discounts for influencers, friends & family and even staff discounts to be more specific and minimize discount errors.

    8 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  7. Ability to generate an abandoned cart email system that can encourage people to come back to schedule if they stop in the booking process

    8 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  8. When a number isn't in the system under a profile it shows in messages as "unknown". Sometimes we end up creating a profile for the person. It would be super helpful to be able to create a profile right from the messages. As it is, we need to go to the clients tab, create a new client, and then manually copy the phone number from the messages tab (You can't even select to copy and paste the number)

    8 votes

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  9. It would be extremely helpful if BLVD had the capability to modify the price of a current membership. We run deals all the time that change the price of current members and our previous solution allowed us to discount their membership price for x amount of months or change the price all together.

    8 votes

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  10. "All locations" can be selected as a staff member's assigned locations as well in a form or chart's settings. When a new location is added to the dashboard, though, each of these areas have to be updated to include it. It would be more efficient overall if the "All locations" checkbox considered future locations after it's been set.

    8 votes

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    In Progress  ·  0 comments  ·  Admin →
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  11. Please add any photos sent by patients into their charts. Occasionally we receive sensitive content

    8 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  12. When editing forms and charts I would love to be able to search for key words of the chart to navigate easier

    8 votes

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  13. Being able to see email analytics indefinitely after a marketing email as been sent.

    8 votes

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  14. 8 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  15. Ability for clients/patients to be able to choose what language Forms are in when sent a link

    8 votes

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  16. Since we are charged for multiple segments if the message is over 160 characters, there should be a character count on the messages so we can be aware of how many of our allotted messages we are using at a time.

    8 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  17. Ability to see and redeem voucher from mobile application during checkout. Currently you cannot see a voucher even exists and could accidentally charge someone who has a voucher which results in a poor client experience.

    8 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  18. have a block history tab that shows what staff member created, moved, edited, or deleted a block (specifically recurring blocks) like you can see with appointments

    8 votes

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  19. it can be hard to manage a sea of text messages, sometimes there are clients/staff we want to keep an eye on and pin to the top of the messaging page :)

    8 votes

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  20. " it is too "SOON" to cancel online is confusing and they would like it to say " it's too LATE to cancel online". thanks

    8 votes

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