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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7464 results found

  1. I wish I could print out labels for the orders that we place so that I could label the products with the name as it is in our system & the price. This is so that the client can see what the price is before they buy it.

    8 votes

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    1 comment  ·  Admin →
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  2. In previous booking services we have used, they have the ability to discount any upcoming membership billing and have it go back to full price after. In boulevard, you can do that with only the first billing. Our referral program offers discounts on your next monthly payment for referring a friend. We are not able to do this with boulevard

    8 votes

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  3. Keeping the staff color for active times would be very beneficial. Our staff color codes mean different things, and it would be nice to keep their color for the background of their working hours instead of the gray while still being able to have the services colored based on our preferences.

    8 votes

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  4. It would be helpful to have an email alert go out to a recipient when someone adds account credit to their client profile.

    8 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  5. When canceling or moving a reoccurring/standing appointment, to have the option to cancel all of them or even move all of them or just this one.

    Right now, if a client has a standing appointment every Friday at 2:00 and you want to change it to a different day or time, you have to physically go into every single appointment and move them individually.

    8 votes

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  6. Ability to direct clients to individual location links

    8 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  7. Ability to block numbers from the message center to prevent any messages that are spam or inappropriate

    8 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  8. See how many vouchers a client has on their profile page instead of having to go through the checkout process to see how many they have

    8 votes

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    1 comment  ·  Admin →
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  9. We just transferred to BLVD from STX and all of our clients hate the booking experience and they are tech savvy and got frustrated with booking online. its not customer friendly.

    8 votes

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  10. 8 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  11. Being able to manually update someones social media account thats being used for this account. Say someone is not using same email for social as they are for blvd - being able to go in a manually add the correct email for this social account.

    8 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  12. We are recommending an implementation of a basic report that we can pull to show Any appointment that shows quick Appointment Data:

    Service booked

    Date when Appointment was Booked

    Date of Actual Appointment Service.

    Staff Member

    Service

    We have high ticket PMU (Cosmetic Tattoo Services) and Lash Services which can block off 2-3 hours of time and our front desk needs to follow up consistently with these appointments to ensure the clients fill out all their proper forms ahead of time and also do not cancel their appointment. We have found that the higher a service price and the longer…

    8 votes

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  13. When looking at the history of a client it should show refunds for services as it does with charges currently

    8 votes

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  14. We often run into situations where a relative or friend of the owner is given a discounted service but the employee received full credit. This ability on blvd would be really useful so we don't have to manually adjust the amounts during payroll.

    8 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  15. Ability for Blvd to have the option that a voucher package starts on first time of use, not at time of purchase. This was something that Booker had.

    8 votes

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  16. We are having issues of clients showing up late and thus we need a checkin time 5 minutes before the start of the appointment. One simple way to do that would be to give us the option of placing transition time before the appointment instead of after. Or simply having a "checkin" time option that starts 5' early.

    Benefit: We can shorten our appointment times and be more profitable.

    8 votes

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  17. Accept Spa Finder Cards

    8 votes

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  18. When a client checks in via reception app, it notifies front desk (in addition to staff), that a client has arrived for their appointment.

    8 votes

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  19. why do i need a quantity desired if i cant pull a report from that number? i cannot see it when i'm doing an order to know how much i should get. i cant see it when i'm doing inventory to know if i'm low. its literally only in the individual windows of each individual product. its just seems suspicious that i have now input all these numbers that i cant do anything with. BTW... everyone of your competitors that i have used has always had this option in the base functionality. the fact that i am having to go…

    8 votes

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  20. And cancellations and sales through their email/text settings. To better track and have real time conversions for business purposes

    8 votes

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