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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7183 results found

  1. We would like the ability to provide commission in dollar amounts per tier instead of a percentage.

    7 votes

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  2. Professional app includes business metrics, not just for individual staff providers

    7 votes

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  3. Please add the link to forms notification to confirmation text messages as clients ofter have the emails arrive in their junk or promotions

    7 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  4. Send pictures in messages, please!

    7 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  5. Have a function that creates a blocked time or event for the entire staff. This would be great for marking out meetings, trainings, etc..

    7 votes

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  6. Have an option to back date a chart for late or forgotten documentation for the day of the appointment. Same with adding photos to the gallery.

    7 votes

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  7. 7 votes

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  8. without having to physically create an appointment on the books -- for ease of checkout but still showing up on the reports as a service

    7 votes

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  9. We have a client who repied STOP to our confirmation texts. She now receives no notifications of appointments. We need some way to identify this in our schedule so we can call her to confirm her appointments.

    Can there be an automatic flag or emoji assigned for clients who have turned off/opted out of confirmations?

    7 votes

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  10. Example: When a client uses their Botox credits, remove the botox name from the list entirely. Keeping them on the list with "0 remaining" is unnecessarily confusing and complicates the process when checking available credits. Additionally, store these credits in the wallet at the price the client actually paid, not the regular listed price. This helps avoid confusion and ensures accurate commission calculations for providers.

    7 votes

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  11. Facial Lounge would like to be able to scan a QR code associated with a specific offer in order to avoid human error when applying offer discount at checkout.

    7 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  12. What happened to the ability for the Medical Director to enter a note into a chart this is reviewed? It didn't work in the past, but now it's completely absent. I think it's important to be able to make a note if there is an issue or complication.

    7 votes

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  13. Our business does not mind if expired "package/series" vouchers from a one time purchase are still displayed, however for our Recurring Monthly Charged Memberships that automatically add new vouchers every month, we would like for those to be automatically deleted from client profiles.

    At this point, we have thousands of expired vouchers from active or in-active memberships that are starting to slow down opening and reading our member's payment method tabs. And deleting expired vouchers take a couple of hours per client depending on how long they have been coming.

    This would be a HUGE improvement in efficiency and relaying…

    7 votes

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  14. In offers, it would be helpful to have the ability to restrict the offer to certain clients. Currently there is only an option to restrict to 'new clients'. This would allow special discounts for influencers, friends & family and even staff discounts to be more specific and minimize discount errors.

    7 votes

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  15. Ability to view account balance in the professional app

    7 votes

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  16. We would like to see better charting options such as the ability to enlarge photo comparisons, do side by sides with a slideshow. We would also love to be able to have the charting say the product that we are charting and not just a number

    7 votes

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    Hey there! We're excited to share today's launch that partially addresses your request: you can now zoom and pan when viewing photos in gallery, comparison, and forms. Learn more in the changelog post here: https://headwayapp.co/boulevard-changelog/zoom-and-pan-when-viewing-photos-in-gallery-comparison-and-forms-313442

    Best,

    Julia

  17. I would love for it all to be in one place. I am not interested in a scale or things like that more so to know what we've ordered and used vs. not. Not sure how this can be done but would just love a way to keep color inventory and things like foils in one place instead of adding another service for me to keep track of:)

    7 votes

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  18. We need to see all appointment adjustments from the appointment details section, such as when the service, service duration, or resource is changed, not only if it was rescheduled.

    (EX. Jane Doe changed the service from ABC to XYZ, or Jane Doe shortened the appointment from 1 hour to 45 minutes)

    7 votes

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  19. Create a way to create tasks and tag other colleagues, etc. For example, be able to flag an appt and ask the front desk staff to reschedule, tag something for someone else to review, create a task for someone to call and follow up with someone about something and choose the staff I want to assign it to

    7 votes

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  20. When a number isn't in the system under a profile it shows in messages as "unknown". Sometimes we end up creating a profile for the person. It would be super helpful to be able to create a profile right from the messages. As it is, we need to go to the clients tab, create a new client, and then manually copy the phone number from the messages tab (You can't even select to copy and paste the number)

    7 votes

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