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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8144 results found

  1. Can you create something on a client profile where we can set reminders to reach out to the client in 3 mons 6 mons etc. to follow up. Something that will pop up the day we set it for to reminder us to reach out. It would be really helpful.

    8 votes

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  2. Offer code report for future appointments to show what offer codes are being applied to appointments booked.

    8 votes

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  3. It would be nice to see why an item was discounted (what discount was used) under past sales orders.

    8 votes

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  4. Sometimes we need to send patients consents without them needing an appointment like membership consents or photo releases etc, however, there is no way to send consents to fill out without an upcoming appointment.

    8 votes

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  5. Give us the option to send reminders for Google and Boulevard reviews!!!

    8 votes

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    1 comment  ·  Admin →
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  6. Please integrate a feature in the patient chart that tallys every time we mark a patient as a no show for their appointment. The system currently doesn't track it and we would like to be sure to take deposits for patients that are consistently booking and not showing up to their appointment.

    8 votes

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    1 comment  ·  Admin →
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  7. I would like it if there was an option to do $$ amount commission for a provider rather than a tiered commission.

    8 votes

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  8. I would like to charge 100% of the service for no shows and 50% of the service for late cancellations. Can we add the option to choose what fee to charge?

    8 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  9. Overview:
    Introduce a visual alert on a customer’s profile when they have canceled their membership, similar to the existing "Past Due" badge. This would help frontline staff quickly identify a client’s membership status at a glance.

    Proposed Functionality:

    A "Membership Cancelled" badge or alert appears prominently in the customer profile when their membership is no longer active due to cancellation.

    Functions similarly to the "Past Due" alert that already exists, drawing attention without needing to click into deeper membership details.

    Use Case / Value:

    Helps reception, providers, and managers stay informed without digging through account history.

    Enables smoother conversations and…

    8 votes

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  10. 8 votes

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    1 comment  ·  Admin →
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  11. During a busy day, we start a chart and need to complete and submit it. It would be nice if there was a prompt for the day to indicate open charts that need to be submitted.

    8 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  12. I would like to be able to run a report that will show me if a providers charting is incomplete/not finished.

    8 votes

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  13. Can you add the option that vouchers expire immediately when membership expires?

    8 votes

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  14. Allow the forms to be translated to spanish for patients to have an easier time when submitting forms and then can be translated back in English to the business. Will make the flow of the practice operate a lot smoother

    8 votes

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  15. There should be a Message button in their Client Portal. We all know clients do not always save the text number but if they're in their portal, should be able to message us through that.

    8 votes

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    1 comment  ·  Admin →
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  16. Show gift cards at checkout instead of having to go into the patient profile to check for one

    8 votes

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  17. it would be great if there was a mass edit option for products. For example, if a brand increases prices for the year, if there was a mass edit option, the whole page would be editable and you could just go down the price row and edit all at once and then save instead of having to go into each item separately.

    8 votes

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  18. Please add a first-time client email to the automated campaigns. I would like the ability to automate sending a welcome email. I want to let them know about our other services and ask for their feedback.

    8 votes

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  19. Sometimes clients will text photos for us to share with our stylists/colorists but we are unable to then share these photos via outgoing texts. This seems like a simple fix that would benefit communication.

    8 votes

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  20. Confirmations and reminders in the messages inbox create a cluttered inbox. Posted on behalf of Vitara Wellness.

    8 votes

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    1 comment  ·  Admin →
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