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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7183 results found

  1. 7 votes

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    1 comment  ·  Admin →
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  2. More robust ability to upload and keep organized a client's historical documents like immunizations, lab results, and previous doctors' records

    7 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  3. 7 votes

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  4. 7 votes

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  5. To do list or reminders for receptionist to call client for promotion or payment. etc

    7 votes

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  6. When creating a new service within a category, forms should automatically attach to that service rather than having to add them to the new service created.

    7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  7. Searching appointment availability by Service Provider instead of by date.

    7 votes

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    1 comment  ·  Admin →
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  8. The rewards is pretty basic, bare bones. It would be nice to configure based on specific categories and products. Our current rewards program allows points to accrue for retail ONLY. Packages are apart of "products" in the system and we don't want patients accruing points for package purchases. Would be cool if there was a way to have days that accrue more points then others -- like double points days.

    7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  9. Staff currently cannot clock in outside of their set schedule. I request the ability to allow staff to click in outside of set schedule. Often staff have schedule adjustments that are not captured in the admin-level schedule, and it creates more work for the admin when they need a manual time clock entry.

    7 votes

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  10. When a client no-shows and gets charged, the appointment should gray out on the book, not fall off completely. Also, there needs to be something that says no show.

    7 votes

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  11. To more easily spot members that are past due and need to update payment info

    7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  12. Would like the ability to set other assigned staff to receive notifications for their own schedule and another stylists schedule. For example, an assistant that is taking their own clients and needs to also receive alerts for a stylist they're assisting.

    7 votes

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  13. Whoever is checking out a new sale (i.e., product) and they're logged into their BLVD account, automatically assign the seller that's logged in.

    7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  14. Ability to choose a theme or holiday or add graphics/logos to the gift card to customize when gift giving

    7 votes

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  15. 7 votes

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  16. For shared memberships, we need to present better visibility into the sharing member's actions in terms of which original member's vouchers were used, either on the order, within their client profile, or on voucher redemption reporting. Right now, when a shared member using a voucher, there is no further indication following the transaction as to where that voucher was redeemed.

    7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  17. To eliminate people opening cash drawer with a key. You should be able to specify your printer and when closing shift or taking cash transactions the drawer should automatically pop open.

    7 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  18. I would like the ability to edit the name of the uploaded document. Right now the only way to rename an attached file is to redownload it and then upload with a different title.

    7 votes

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  19. Pre Authorizing the funds on a clients card would insure the stylist gets paid upon cancelation. The current situation leaves the stylist with a "declined" credit card that was placed by he client when making the appointment, thus losing money. The Pre Authorization should go into effect at the beginning of the salons/stylist cancelation policy, and if the Pre Authorization is declined due to any reason including INSUFFICIENT FUNDS, then the appointment can not be made. The PreAuthorization could be "captured" upon check out, or even canceled if the client wants to pay with a different card.

    7 votes

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  20. The Service Record report includes the price of the service. It would be logical for the Product Records report to also include the price. That way I can export and audit ALL pricing in the system and ensure fewer errors.

    7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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