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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7470 results found

  1. search option in the service screen so you dont have to scroll to see a specific service

    7 votes

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  2. Lab and e-prescribing integration

    7 votes

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    0 comments  ·  Other  ·  Admin →
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  3. It would be helpful to see the menu pricing when booking appointments. As of right now, if clients have questions about how much certain services cost, the only way to check on the computer is to fully book an appointment and go to check them out. It would be convenient if you could just add all the services they were interested in, and be told the total. (Because fully booking notifies all of the staff that they are booked and cancelled and it just gets messy and is a lot of steps) Doing it on the computer is so much…

    7 votes

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  4. When we book a new client and enter all their contact information, the intake form makes the client fill out all of their contact information and address again making for a clunky and tedious experience for them.

    7 votes

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  5. Add it onto the list of notifications that stylists are able to choose from. The only option now is if a client books a new appointment or cancels.

    7 votes

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  6. It would be helpful to create a notification automatically sent to clients that lets them know theyve missed their appointment time. For example; if a client is scheduled at 10:30am, they get a notification at 10:35 they are late for their appointment. I feel as though it would help keep clients accountable with their appointment management if they are going to no show an appointment and would give us one more point of contact to present if they say they weren't aware of their appointment

    7 votes

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  7. Phone support would be invaluable with Boulevard; the chat feature works fine if you have ample time to wait.

    7 votes

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    0 comments  ·  Other  ·  Admin →
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  8. We've noticed that the current signature and date entry fields on patient forms are not very user friendly, especially for our older clientele. Many patients struggle because:
    - the buttons and options are small and hard to see/read
    - there are multiple steps/buttons, which makes the process confusing especially for the signature part.

    it would be helpful if the signature/date section could be simplified and made more accessible - for example, large buttons, clearer instructions, and a more streamlined entry process. this would improve patient experience (many of them get frustrated and upset) and reduce time spent assisting clients with.…

    7 votes

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  9. You should be able to customize which things show up in "Individual Appointments" and "Group Appointments" For instance, for something like couples massage I do not want to show up in individual appointments...but I can't customize that

    7 votes

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  10. There needs to be a way to assign tasks to providers. If a provider needs their nurse or assistant to call in a medication for a pt, there should be a way to the provider to assign that task to the nurses profile.

    7 votes

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    0 comments  ·  Other  ·  Admin →
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  11. Allow the reviews from clients to be pushed for other platforms, such as Google

    7 votes

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  12. This prevents the extra steps to get into the chart when we are looking at the gallery and then having to chart from that page.

    7 votes

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  13. Description:
    Currently, updating the price of a membership requires creating a brand new membership plan. It would be much more efficient if we could simply modify the pricing of existing memberships. This would save time, reduce errors, and streamline membership management.

    7 votes

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  14. when making a blocked time on schedule there is the opportunity to choose from weekly, monthly, yearly if you click that the event should repeat. would love the opportunity to choose daily as well.

    7 votes

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    1 comment  ·  Other  ·  Admin →
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  15. Can you create something on a client profile where we can set reminders to reach out to the client in 3 mons 6 mons etc. to follow up. Something that will pop up the day we set it for to reminder us to reach out. It would be really helpful.

    7 votes

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  16. We would like our patients to be able to upload their prior labs/records into their charts in boulevard so we can have them saved and reviewed before appointments

    7 votes

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    1 comment  ·  Admin →
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  17. we should be able to add a chart to a client profile without having to book an additional appointment. In my situation the appointment disappeared from the schedule and now I cannot add my chart note. Also, if we need to add phone correspondence, we should be able to add a note.

    7 votes

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  18. I would like to charge 100% of the service for no shows and 50% of the service for late cancellations. Can we add the option to choose what fee to charge?

    7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  19. Overview:
    Introduce a visual alert on a customer’s profile when they have canceled their membership, similar to the existing "Past Due" badge. This would help frontline staff quickly identify a client’s membership status at a glance.

    Proposed Functionality:

    A "Membership Cancelled" badge or alert appears prominently in the customer profile when their membership is no longer active due to cancellation.

    Functions similarly to the "Past Due" alert that already exists, drawing attention without needing to click into deeper membership details.

    Use Case / Value:

    Helps reception, providers, and managers stay informed without digging through account history.

    Enables smoother conversations and…

    7 votes

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  20. 7 votes

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    1 comment  ·  Admin →
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