8144 results found
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Packages at checkout
All packages need to show up at checkout. For ex, if a client has a gorgeous glow package, but wants a rapid, the gorgeous glow doesn't show up. It would be helpful to see all packages.
8 votes -
Having the option of the emailed receipt on the customers check out screen so they can decide yes or no to that.
Within the checking out of the client they get all the way through and then we have to ask, would you like a copy of your receipt through email. A customer suggested they be able to say yes or no to this on the ipads
8 votes -
Better (or complete) add-on indications and visibility in app
Appointments with a time extension or add-on are not displayed correctly in the app. You have to click on the appointment to see all the extensions and add-ons. This is a problem because it's easy to miss something that needs time to prepare or set up before an appointment. As an example, we have hot salt stones that need to be turned on at least 45 minutes before an appointment or they won't be hot enough.
8 votes -
"Booked By" Report
It would assist greatly with training front desk if we could see a consolidated report of appointments that were booked by one person. Since Boulevard already keeps record of who booked each appointment, I imagine it already has the data needed to put it into a list/report format.
This way, we can narrow down bookings and quickly check that all appointments booked by that one person were booked correctly rather than clicking around the schedule to see what was booked by them in the first place.
Thank you for considering!
8 votes -
Ability to Connect Notes from Forms/ Charts
The business wants to be able to have notes entered on a form or chart and they connect to the client profile.
8 votes -
Gift Certificates
The gift certificate/card feature at the time of checkout is wonky. Our clients want something emailed right away. I know we can go to our site and purchase the GC's that way but it is a slow process. I would love to request a GC PDF to be able to be purchased at the time of checkout when the client is in the spa. I would also like to request that either the system auto-generates a number for the GC or makes it clear to use the client's last name for the code.
The sale of GC's for a spa…
8 votes -
Create Series tab in the dashboard for memberships and packages
Create an additional tab under the Manage tab or gear icon labeled Series. Memberships and products will live under this tab rather than living under Products.
8 votes -
Note show on schedule when you hover over appt
Note show on schedule/calendar view when you hover over appt
8 votes -
Ability to add photos to products
The business would like to be able add a photo to a product to show what it is.
8 votes -
Make modifiers to be reported
Modifiers are set up so much better than add ons by the way they are inside the service time. They just need to be able to be tracked and for us to run reports on usage. We tried add ons and it’s a mess, TBH.
8 votes -
Include future appointment information in receipts
The business would like future appointments to be displayed in the receipts from completed appointments.
8 votes -
Create New Client Through Message Screen
It would be convenient to be able to add a new client through the "Message" tab without having to click the "Client" tab. Being a new location, we have new clients messaging us to get scheduled so when I add them as a client, I have to copy their information down, then click the "Client" tab to "Add New Client". If this can be done through the actual message itself, it would save on time and efficiency.
8 votes -
Default time block reason to "Business" instead of "Personal"
Ability to have time blocks default to 'business' reason
8 votes -
Require a cardholder signature on iPad when using Duo
We know that when keying in a credit card number for sale, the duo requires a customer signature on the iPad. We would like to request this signature for every purchase, including tap/dip/swipe. We would also like access to the signature to provide as evidence in the case of a chargeback.
8 votes -
Display add-ons for all services in a multi-service appointment when editing
Ability to add add-on services after an appointment has been scheduled so that I can support upselling and efficiently modifying services.
8 votes -
ask before deleting a note
We use the notes to store important information- including scanned forms since there is nowhere else to store them. It is very easy to delete these. You should be prompted to ask before deleting a note OR have a safe space for uploaded forms to be stored- maybe with the other forms.
8 votes -
API - Ability to upload a PDF file through API
Ability to programmatically upload a file into a client profile
8 votes -
Using Apple Pay for a multi-merchant account transaction
Apple Pay does not allow one transaction processing multi-merchant account transactions. Client always has to tap/insert card twice.
8 votes -
More customized tipping settings
Option to consolidate tipping when it is shared among all providers. When multiple providers are listed, the client has to go through multiple screens for each provider and it always seems to be a point of slight inconvenience.
8 votes -
Automated cancellation of past due memberships
It would be great if we could have an option to say "Memberships automatically cancel after being unpaid for X days or months" We would definitely want this to be a customizable setting, perhaps even on the location level, but it would help has from ending up with 100s of past due memberships on our books
8 votes
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