7470 results found
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Product Report Details
Want to be able to see in one place what was sold, when, and who purchased it
8 votes -
Option to have 15-30 minutes automatically added to new client bookings.
If this is an added feature stylist would have the option of having Blvd add 15 to 30 minutes to the booking automatically. Currently I have to watch every appointment book and if I don't recognize the name I go and adjust the time, if time is available. The desk can't remember every single specific time that stylist would want added for each new client. I have spoken to other hairdressers at other salons that use Boulevard and they all think the idea is really good.
8 votes -
Edit payment type in closed order
The wrong payment type was used to close an order (Other payment type) vs. credit card. We would like the ability to edit or refund and add new payment type more easily. Currently, we would need to create a new appointment.
8 votes -
Internal communication.
Ability to message/ add notes/ set reminder/or highlight a task from provider-to-provider.
7 votes -
Internal Messaging
Internal messaging within employees, like a chat or inbox. To remind them to call/follow up with a patient. Or a "Hey your patient is ready for you". It would be very helpful.
7 votes -
link for card on file collection like MangoMint
it would be great to be able to send a secure link for clients to add their card of file the way mangomint does.
7 votes -
first name & last name
These should be linkable on forms and charts. It's obnoxious they have to add them to every single one.
7 votes -
I would love to see an option in Boulevard that allows individual providers to generate and view reports on their own performance
I would love to see an option in Boulevard that allows individual providers to generate and view reports on their own performance metrics. Having access to personal stats would help providers better understand their strengths, track progress, and set goals.
Examples of metrics that would be helpful include:
Personal sales totals (including retail and enhancements)
Enhancement sales performance
Rebooking rates
Average tip percentage and/or average tip amount
Average ticket value
Client retention metrics
Being able to filter these reports by date range (weekly, monthly, quarterly, yearly) would be especially useful. This feature would empower providers to take ownership of their…
7 votes -
Brand Awareness
Boulevard has MUCH to be desired in terms of client (the business/practice using boulevard) brand awareness. Our business spend a lot of money on marketing and setting ourselves apart from the rest. I am unsure why there are not more personalization options available to the clients who are supporting boulevard. The current options available are even less than what square merchant processer offers.
My booking overlay appears to be out of the stone age.
I am not able to customize the confirmation email, including links in that confirmation email or communicate with patients using our brand tone of voice through…
7 votes -
Enable patients to see and review forms signed and needs to be signed
Create a way for a provider to sign a form and then send to patient to "sign off" on like the Good Faith exam. Also enable review of forms signed on patient portal.
7 votes -
integrate AI or smart consulting and booking
use ai to assist with making service recommendations, answering questions about service details and fully booking clients. guiding clients from the beginning to the end. Repeat MD now uses AI treatment advisors.
7 votes -
Ability to schedule client follow-up text message
Teams currently have to track any follow ups that may be needed outside of BLVD. This would be for post treatment check-ins, pause lifts, or other relevant client follow up they have to do. (Mindbody has contact logs)
7 votes -
New Client Post-Appointment Thank You Email
An email that gets sent to new clients after their first visit.
This email would thank them for choosing our salon with CTA to review and book their next appointment (if not already done). This email should also include their personalized referral link. This email should also include cross-promotions that are offered within the other departments in the salon. (e.g after a color appointment, skin or head spa services)
7 votes -
Show bookings from blast campaigns
Show bookings from blast campaigns similar to how we can see them in automated campaigns so we can calculate our ROI
7 votes -
Upcoming bookings
I would like to see the amount of future bookings by service. For example, we have a goal to achieve a certain amount of facials in a month. It would be nice to see how many have already been booked for the upcoming month.
7 votes -
A quick access customer service phone number that leads to a person
A quick access customer service phone number that leads to a person, an actual human.
7 votes -
print chart notes and addendums
We need to submit forms to insurance companies sometimes, so it is imperative that we are able to cleanly print the ENTIRE notes - including any addendums made - without overlap or cutoff
7 votes -
Edit a Closed Invoice
Ability to edit a closed invoice.
7 votes -
we need the system to deduct loyalty points when services are refunded
we need the system to deduct loyalty points when services are refunded
7 votes -
Duo connects to ipad/phone
Duo needs to be able to connect to Professional app/Ipad/Phone. It would be one less step. ALSO, if computer goes down the DUO is pointless!!! Vagaro lets you checkout on ANY device through the main app! So much more streamlined.
7 votes
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