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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8144 results found

  1. Would be nice to have different pen sizes for markup

    8 votes

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  2. Please add the link to forms notification to confirmation text messages as clients ofter have the emails arrive in their junk or promotions

    8 votes

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  3. Staff-only reminder feature to our patient scheduling system. This would allow us to set internal reminders—visible only to staff—to track tasks like follow-ups and special patient instructions.

    8 votes

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  4. We would love to have a waitlist for products where we can keep track of clients and phone numbers with products they are wanting to be notified when available

    8 votes

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  5. Hi, the online booking widget should just start with the options:

    "Book,"
    "Shop,"
    "Memberships,"
    "Gift Card,"

    instead of:

    "Individual Appointment,"
    "Packages,"
    "Memberships,"
    "Gift Card."

    Packages should be a subcategory after Shop. Since the change, I now have single treatments under packages and if I separate them it will be hard to nagivate and find what you want.

    Or give the option of customizing the flow.

    8 votes

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  6. Have a function that creates a blocked time or event for the entire staff. This would be great for marking out meetings, trainings, etc..

    8 votes

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  7. Have an option to back date a chart for late or forgotten documentation for the day of the appointment. Same with adding photos to the gallery.

    8 votes

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  8. My staff cant even upload a profile picture in the app!!

    8 votes

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  9. We have a client who repied STOP to our confirmation texts. She now receives no notifications of appointments. We need some way to identify this in our schedule so we can call her to confirm her appointments.

    Can there be an automatic flag or emoji assigned for clients who have turned off/opted out of confirmations?

    8 votes

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  10. Example: When a client uses their Botox credits, remove the botox name from the list entirely. Keeping them on the list with "0 remaining" is unnecessarily confusing and complicates the process when checking available credits. Additionally, store these credits in the wallet at the price the client actually paid, not the regular listed price. This helps avoid confusion and ensures accurate commission calculations for providers.

    8 votes

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  11. This feature would automatically apply an offer code when a client's cart total exceeds a specified amount. Key benefits include:

    • Streamlined checkout process for clients
    • Increased sales through incentivized higher spending
    • Reduced manual intervention from staff
    • Flexibility to set different thresholds for various promotions

    The system would continuously monitor the cart total during the booking process and instantly apply the relevant offer once the threshold is met, enhancing the overall customer experience and potentially boosting revenue.

    8 votes

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  12. It would be very helpful to be able to add filters for Hours booked and Utilization % to the summaries of Booked Forecast by Staff and Booked Forecast by Day.

    8 votes

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  13. What happened to the ability for the Medical Director to enter a note into a chart this is reviewed? It didn't work in the past, but now it's completely absent. I think it's important to be able to make a note if there is an issue or complication.

    8 votes

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  14. Report that deducts payroll cost commission and hourly from the daily total

    8 votes

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  15. In offers, it would be helpful to have the ability to restrict the offer to certain clients. Currently there is only an option to restrict to 'new clients'. This would allow special discounts for influencers, friends & family and even staff discounts to be more specific and minimize discount errors.

    8 votes

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  16. We would like to see better charting options such as the ability to enlarge photo comparisons, do side by sides with a slideshow. We would also love to be able to have the charting say the product that we are charting and not just a number

    8 votes

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    Hey there! We're excited to share today's launch that partially addresses your request: you can now zoom and pan when viewing photos in gallery, comparison, and forms. Learn more in the changelog post here: https://headwayapp.co/boulevard-changelog/zoom-and-pan-when-viewing-photos-in-gallery-comparison-and-forms-313442

    Best,

    Julia

  17. When we update a service on client's appointment, it doesn't automatically update the resource that's associated with the appointment. It should be linked so that it auto-populates when the new service is selected to avoid any issues.

    8 votes

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  18. Gift Card browse option by date.

    8 votes

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  19. 8 votes

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  20. You guys should add more options after an image is uploaded to edit the image. We do a lot of before and afters and sometimes the photos need to be zoomed in and modified a bit to look correct before we can compare two images side by side.

    8 votes

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