7183 results found
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Create New Client Through Message Screen
It would be convenient to be able to add a new client through the "Message" tab without having to click the "Client" tab. Being a new location, we have new clients messaging us to get scheduled so when I add them as a client, I have to copy their information down, then click the "Client" tab to "Add New Client". If this can be done through the actual message itself, it would save on time and efficiency.
7 votes -
Default time block reason to "Business" instead of "Personal"
Ability to have time blocks default to 'business' reason
7 votes -
provide a detailed list, log or trail of all appointments that have been booked, canceled, or rescheduled. Admins need to have an overview.
Provide a detailed list, log or trail of all appointments that have been booked, canceled, or rescheduled. Admins need to have an overview. Admins need to keep an eye on the schedule, and at this point only the induvudual service provider gets an update on the appointments. Give admins ability to see all new bookings, cancelations and reschedules.
7 votes -
Require a cardholder signature on iPad when using Duo
We know that when keying in a credit card number for sale, the duo requires a customer signature on the iPad. We would like to request this signature for every purchase, including tap/dip/swipe. We would also like access to the signature to provide as evidence in the case of a chargeback.
7 votes -
Display add-ons for all services in a multi-service appointment when editing
Ability to add add-on services after an appointment has been scheduled so that I can support upselling and efficiently modifying services.
7 votes -
editing a close transaction
Being able to open and edit a closed transaction. If a guest decides to buy product or need to add a service - would have the access to open and add what needs to be done. This would allow for more accurate reporting while also not having to make a whole booking for an add on service.
7 votes -
Book Out Times for All Staff
We would love the ability to select multiple staff members for a book out time. We currently use book out times for our meetings. For example, currently when we schedule our salon meeting I have to book a book out time on each individual stylists schedule. If we were able to select multiple stylists I would only have to do the book out process once and it would be applied to the schedule for everyone selected.
7 votes -
Limits on Group Appointments
I'd love the option to still offer group appointments for online booking, but only for groups of 2-3.
Right now we will sometimes get larger groups 4/5/6+ booking online which not only gets complicated, but we also have a separate process internally for larger groups.
7 votes -
Ongoing reoccurring appointments and ongoing time block like for lunch
Have the option to book ongoing standing appointments and ongoing time blocks like for lunch instead of just a certain number of times or date. We have clients that have been coming for over 10 years on a standing appointment. Or at least send us an alert when their standing only has a few appointments left.
7 votes -
Rebook a previous service
When you select a client to book, provide multiple different services from multiple past appointments to appear under “Rebook a previous service".
7 votes -
Booked Forecast Filter for staff
Would like for the Booked Forecast By Staff report to have the ability to filter out staff members (booth renters)
7 votes -
Report that shows sales detail including payment type (cash/card/check) that can be filtered by stylist
We have a need for a report that shows sales detail (service/product/tip) including payment type (cash/card/check) that can be filtered by stylist. We pay out renters according to how the salon took payment for their clients and right now it is a tedious process to pull and cross reference multiple reports.
7 votes -
Professional App: Staff Performance Metrics - Refresh Time
Ability for metrics to refresh in real time. Currently, refreshing at the same frequency that beta reports refresh (~2 hours).
7 votes -
Discounts: Pass Off to Business
Ability to pass discounts off to business when given to guests to alleviate payroll and commission split pain points.
7 votes -
Privilege group setting that allows staff to manage their own schedule
Have a privilege group setting that allows a staff member to only edit their own schedule.
7 votes -
Add ability to delete or toggle on/off the "manage your appointment" function in the confirmation emails.
Since moving to BLVD about 6 months ago, our cancellation rate has increased by a multiple of 4. The "easy out" 1 click cancel button included in appointment reminders allows the client to cancel without a conversation that would typically lead to a reschedule or would at least let us offer to reschedule. The way it is now makes cancellation "too convenient" without talking to anyone. If we could toggle this function/button on or off it would let us compare cancellation rates with and without it.
7 votes -
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7 votes
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