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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8508 results found

  1. Staff Schedule report but in beta so that it is customizable

    9 votes

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  2. Integration with Repeat MD

    9 votes

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  3. Make Add-Ons have a mandatory option like the Service Modifiers do. Where you have to choose at least one option. We would like to have "finishing services" for our color, like a blow out or haircut, and we do currently but it would be more proactive to have the client be forced to choose one instead of being able to skip it because it wouldn't give us enough time to finish the service.

    9 votes

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  4. 9 votes

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  5. 9 votes

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  6. 9 votes

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  7. 9 votes

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  8. 9 votes

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  9. 9 votes

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  10. 9 votes

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  11. Ability to log medical conditions notes in the client profile in a way that is still HIPAA compliant

    9 votes

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  12. When working with a client it would be great to just add a product recommendation to their appointment ticket so it's already there at checkout and doesn't need to be added. Or at least be able to add the product recommendation to their profile so the front desk knows specifically what was recommended

    9 votes

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  13. To eliminate people opening cash drawer with a key. You should be able to specify your printer and when closing shift or taking cash transactions the drawer should automatically pop open.

    9 votes

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  14. We should be able to see the discount name/reason instead of "offer based discount" in the detailed line item report so we can know exactly which discount was applied and by whom. what use is the discount reason if it doesn't appear in any reports?

    9 votes

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  15. We honestly have had to re-pair or reset the Duo reader at least once every two weeks for some reason and each time it is a fairly involved process requiring an owner or manager to be present or tell the staff their login in order to set things up again. It would be awesome if this could be set up just so linking can be done and no changes to the Duo settings like tip amount, etc.

    9 votes

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  16. There needs to be a checkout alert like there is a scheduling alert so it can remind you if you need to apply a discount, etc.

    9 votes

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  17. It would be helpful to have an email alert go out to a recipient when someone adds account credit to their client profile.

    9 votes

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  18. It would be helpful to be able to download/export ratings the clients have left for the business.

    9 votes

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  19. When canceling or moving a reoccurring/standing appointment, to have the option to cancel all of them or even move all of them or just this one.

    Right now, if a client has a standing appointment every Friday at 2:00 and you want to change it to a different day or time, you have to physically go into every single appointment and move them individually.

    9 votes

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  20. Currently can only pause or set a future rebill date on an Active membership. Need to ability to Pause and set a future rebill date so that business does not have to manually reactivate billing and has accurate paused/active membership data.

    9 votes

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