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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7186 results found

  1. It wouold be helpful if the size of the product was listed on the purchase order. A lot of our products come in different sizes and it is really hard to see which prodict is needed without this information right next to the product. I am having to change all the actual names of my products.

    7 votes

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    • "Reason" Field for Pay ins/out - "shows the breakdown for the petty cash expenses per the cash expenses column in the Register Closeout Report" to help enable our clients to process their monthly journals in QuickBooks for petty cash.
    • Include a separate field: employee and vendor name

    Attached report for your reference.

    7 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  2. why do i need a quantity desired if i cant pull a report from that number? i cannot see it when i'm doing an order to know how much i should get. i cant see it when i'm doing inventory to know if i'm low. its literally only in the individual windows of each individual product. its just seems suspicious that i have now input all these numbers that i cant do anything with. BTW... everyone of your competitors that i have used has always had this option in the base functionality. the fact that i am having to go…

    7 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  3. We're new to online booking and would like to have the option to have an email or text/push notifications sent to one designated email or phone/staff so we can monitor bookings coming in. Clients don't always know what services they need, especially with color treatments

    7 votes

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  4. And cancellations and sales through their email/text settings. To better track and have real time conversions for business purposes

    7 votes

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  5. I am unable to see the UPC, price, or size when updating quantities in inventory. I have many products that come in multiple sizes. It is very hard to add inventory when I can't see the UPC, the size, or the price. I am unsure how to update my inventory without this information in the update inventory screen. (See screenshot) I have a new bottle of Shampoo 1, but I don't know which row to update.

    7 votes

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  6. Right now it's at random and our top stylists are seeing major decline in online bookings because they're at the bottom of the list.

    7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  7. Saved intake forms color is grey on grey and is hard to read.

    7 votes

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  8. Pull client data, including Forms data, into a separate database/BI tool/profile- Relies on the aforementioned "Custom Fields" and "Intake Form-to-Custom Fields Mapping" project, as well as "Form Data in SSAS".

    7 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  9. Allow rescheduling of merged services together between rooms/staff member. Right now, merged services can only be rescheduled as one between the same room/staff member.

    7 votes

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  10. We would like to be able to see what offer codes have been applied to future appointments. I would love to see at least one report that is all of the details for booked appointments.

    7 votes

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  11. It always reverts to today's date when switching between locations which is very annoying when you are trying to accommodate a client at either location for a particular date.

    7 votes

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  12. Notes stored in clients' profiles separate from "client notes" that allow you to track any important communications and recent requests or complaints. You can also leave comments on contact logs, which allows you to track the progress of a request or complaint or note how any issues were resolved. Overall used to improve communication among teams. They allow you to view current situations, requests or questions on upcoming or past services, or complaints. Documenting calls and activities with customers ensures that your staff is always up to date with clients, simply by viewing their contact logs. They also help to…

    7 votes

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  13. Can we please add "Arrival Time" in addition to "Appointment Time".

    Basically girls are showing up on time, then they use the bathroom and fill out the consent and are halfway through their appointment. It's a big issue. We will add it to the Client Instructions but since that section is so large already with text, they may not read it. it would be nice to have it in the body of the email

    7 votes

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  14. When creating a new product, the ability to add multiple colors or sizes under that one product for easy adding

    7 votes

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  15. There should be a way to reactivate staff if you accidentally click "deactivate". Also, if a staff member was deactivated and there was an appointment on them, the appointment should remain on the books.

    7 votes

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  16. At this time "appointment updates" only keeps track of the initial booking and if a reschedule occurred. Would be beneficial to see when reminders were sent out to the client the as well. As any time a reschedule occurs we lose that information.

    7 votes

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  17. Add all service names and times to booking email confirmations.

    7 votes

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  18. Clients are booking with expired cards/cards on file which causes issues during checkout

    7 votes

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  19. Would like to be able to quickly exchange a product purchase without having to refund the client and then perform an entire new sale and collect the client's card again.

    7 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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