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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8508 results found

  1. During a busy day, we start a chart and need to complete and submit it. It would be nice if there was a prompt for the day to indicate open charts that need to be submitted.

    8 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  2. I would like to be able to run a report that will show me if a providers charting is incomplete/not finished.

    8 votes

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  3. Can you add the option that vouchers expire immediately when membership expires?

    8 votes

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  4. List service name and starting price on landing page for client facing booking site/ page. And then allow clients to click into the service to get a further price breakdown

    8 votes

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  5. There should be a Message button in their Client Portal. We all know clients do not always save the text number but if they're in their portal, should be able to message us through that.

    8 votes

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    1 comment  ·  Admin →
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  6. Show gift cards at checkout instead of having to go into the patient profile to check for one

    8 votes

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  7. it would be great if there was a mass edit option for products. For example, if a brand increases prices for the year, if there was a mass edit option, the whole page would be editable and you could just go down the price row and edit all at once and then save instead of having to go into each item separately.

    8 votes

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  8. We would like packages added as a discount option perk on memberships.

    Currently, you would need to do this via offer, we would like to do this directly.

    8 votes

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  9. I wanted to bring up an issue we've encountered with the referral program that affects its practicality for us. Currently, it appears that the system does not detect if a patient already has an existing account but creates a new one using a different email or phone number after being referred by an existing client. This creates a loophole where returning patients could take advantage of the referral discount by simply using a different set of credentials.

    To ensure the integrity of the program and streamline our workflow, we strongly suggest integrating a verification system that checks for duplicate accounts.…

    8 votes

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  10. Please add a first-time client email to the automated campaigns. I would like the ability to automate sending a welcome email. I want to let them know about our other services and ask for their feedback.

    8 votes

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  11. Confirmations and reminders in the messages inbox create a cluttered inbox. Posted on behalf of Vitara Wellness.

    8 votes

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    1 comment  ·  Admin →
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  12. Would be nice to have different pen sizes for markup

    8 votes

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  13. Please add the link to forms notification to confirmation text messages as clients ofter have the emails arrive in their junk or promotions

    8 votes

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  14. Running Promotional Gift Cards, being able to set discounts based on a certain amount and higher.

    8 votes

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  15. I get that Boulevard is trying to transition into the Medical Spa world, but the treatment records just aren't up to speed for that. As Medspa's are now transitioning to wellness the medical bar is getting even higher.

    It doesn't have to be TouchMD but some high-end medical charting system that is recognized and accepted in the space.

    8 votes

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  16. Hi, the online booking widget should just start with the options:

    "Book,"
    "Shop,"
    "Memberships,"
    "Gift Card,"

    instead of:

    "Individual Appointment,"
    "Packages,"
    "Memberships,"
    "Gift Card."

    Packages should be a subcategory after Shop. Since the change, I now have single treatments under packages and if I separate them it will be hard to nagivate and find what you want.

    Or give the option of customizing the flow.

    8 votes

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  17. Have a function that creates a blocked time or event for the entire staff. This would be great for marking out meetings, trainings, etc..

    8 votes

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  18. Make the date of birth visible for providers on the IPADs view in the duo app. The email and phone number is not as significant to show in comparison to the date of birth for medical purposes.

    8 votes

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  19. We have a client who repied STOP to our confirmation texts. She now receives no notifications of appointments. We need some way to identify this in our schedule so we can call her to confirm her appointments.

    Can there be an automatic flag or emoji assigned for clients who have turned off/opted out of confirmations?

    8 votes

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  20. Example: When a client uses their Botox credits, remove the botox name from the list entirely. Keeping them on the list with "0 remaining" is unnecessarily confusing and complicates the process when checking available credits. Additionally, store these credits in the wallet at the price the client actually paid, not the regular listed price. This helps avoid confusion and ensures accurate commission calculations for providers.

    8 votes

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