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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7471 results found

  1. All packages need to show up at checkout. For ex, if a client has a gorgeous glow package, but wants a rapid, the gorgeous glow doesn't show up. It would be helpful to see all packages.

    7 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  2. We offer an array of add-on options, including multiple haircut and treatment choices. To enhance our online booking experience and make it more client-friendly, we'd love to organize these add-ons into sub-categories. This way, instead of a lengthy list of options, clients can easily navigate and select their preferences. Example as follows:

    Haircut Add-Ons
    - Haircut A
    - Haircut B

    Treatment Add-Ons
    - Treatment 1
    - Treatment 2

    7 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  3. Ability to set staff reminders for various things within the dashboard

    7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  4. The ability to change a chart to a form after the chart has been created and vice versa.

    7 votes

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  5. It would assist greatly with training front desk if we could see a consolidated report of appointments that were booked by one person. Since Boulevard already keeps record of who booked each appointment, I imagine it already has the data needed to put it into a list/report format.

    This way, we can narrow down bookings and quickly check that all appointments booked by that one person were booked correctly rather than clicking around the schedule to see what was booked by them in the first place.

    Thank you for considering!

    7 votes

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  6. We would like a feature to automate notifications to client is notified via email confirmation & admin is also alerted to fill out new consent forms every 12 months

    7 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  7. Custom voucher expirations - have the ability to create custom expiration dates for vouchers (between 1 year + and beyond)

    7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  8. When a client is booked directly from the waitlist, it would be helpful if Boulevard would add a pop-up or prompt to confirm the client can be removed from the waitlist and once selecting "yes" client is removed from the waitlist immediately. Rather than providers having to book and then manually remove them.

    7 votes

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  9. We are currently using the business charge. We would like a report that separates this charge from the service totals in a report so the stylists can see the actual amount they are being paid on. This would be ideal in Mobile app as well.

    7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  10. Measure the client's appointment duration by tracking the amount of time between when the client's status is changed from "Active" to "Completed"

    7 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  11. 7 votes

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  12. Under reports > product sales. Would like to be able to click on the sale and have it populate to the actual sale to see who sold it.

    7 votes

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    1 comment  ·  Admin →
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  13. It would be so useful if we could set tags/emojis to automatically add to profiles or appointments, just like for the membership one but if we could do it ourselves we would use it for other things, too! Similar to offer codes, how those can be applied to certain things automatically.

    7 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  14. We want to see data for walk-in appointments. How many does each shop get each month, are their trends between regions, do walk-in clients rebook, etc.

    7 votes

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  15. Ability to have time blocks default to 'business' reason

    7 votes

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  16. Ability to add add-on services after an appointment has been scheduled so that I can support upselling and efficiently modifying services.

    7 votes

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    1 comment  ·  Admin →
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  17. A report that we can pull in a time frame that lets us see what we sold vs what we have in stock to be able to have a more accurate idea of what needs to be ordered and what is moving

    7 votes

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  18. We would love the ability to select multiple staff members for a book out time. We currently use book out times for our meetings. For example, currently when we schedule our salon meeting I have to book a book out time on each individual stylists schedule. If we were able to select multiple stylists I would only have to do the book out process once and it would be applied to the schedule for everyone selected.

    7 votes

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  19. When on calendar and clicking on appointment, there should be a button to message directly from there!

    7 votes

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    1 comment  ·  Admin →
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  20. Apple Pay does not allow one transaction processing multi-merchant account transactions. Client always has to tap/insert card twice.

    7 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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