7186 results found
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Promotions (promo codes) apply for gift card purchases
Promo codes can not be applied to gift card purchases at this time. During the holidays, if someone wants to purchase a $100 gift card, they can buy it for $80 instead of the full $100.
7 votes -
Create a Suspended membership status
Ability to apply a Suspended membership status to indicate Past Due member but prevent from continually attempting to charge cards.
7 votes -
Online Booking Alert to Owner/Manager
As the owner I don't have the program running at all times so if I've left the workplace, I would love to get an alert on my phone so that I can prepare for the next day properly
7 votes -
Goal Reporting
- Weekly/Monthly Service Goals (On Phone)
- Weekly/Monthly Retail Goals (On Phone)
- Comparisons (TY, LY, YTD, Month, etc.) (on phone)
7 votes -
7 votes
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Removing Checked out BUT cancelled Appts
sometimes accidents happen and an appt gets checked out before it has happened. Once it has been checked out it can't be edited or REMOVED from the calendar. This means other clients can't book this spot online
7 votes -
Move and resize time blocks by clicking them on calendar
Would be easier to do on calendar once the time block is created. Especially since it tends to start a break like 5 minutes before the hour which is annoying.
7 votes -
promo codes cannot be stacked
Please add that you cannot stack promo codes. We need a toggle. Premium buisness need to be able to limit discounts to one. I saw your adding some promo ideas, add this too!!
7 votes -
Better navigation between message center and calendar
It's hard to use the message center without another computer next to you or another open boulevard tab. The message center takes up the entire screen. If you need to check a date, you must leave the message you are in the middle of, loose all of the content and start over.
7 votes -
Range of dates on WL
Rather than only having one option for a WL date, a range would be helpful for clients with more flexibility.
7 votes -
Appointment edits should show changes in service timing
We are already able to see edit updates, like when an appointment has been rescheduled or cancelled. But the edits do not tell us if or when the timing of a service has been changed within an appointment. It would be really helpful for our front desk staff to know if there was time added or time subtracted from a particular service.
7 votes -
Drag and Drop appointments don't move other services
When a client is in for multiple services with multiple staff members it is hard to drag and drop the individual services to rearrange them. Moving one will apparently randomly move other services on the ticket. Some services can be moved by themselves, but others end up moving the other services on the ticket. It would be so much easier to drag and drop than writing down the start times for each service and manually editing the ticket.
7 votes -
Client Arrival
Allow for stylists to send some sort of "received" notification when their clients arrive. Sometimes they don't get the arrived notification so it would be helpful if they can send a received notification back to reception so we know they know.
7 votes -
Templates to apply add-on categories/services to desired main services
At this time, the add-ons and add-on categories must be individually added per service. We have many services with the same add-on services and we would like an easier way to toggle on/off rather than inputting manually.
7 votes -
New verbiage at online checkout
We receive calls weekly from clients confused while booking online if they're going to be charged at booking or after the appointment. When checking out online — looks like you're being charged that total. Google Analytics show that that step is the place where most people walk away.
There's a VERY small note that states:"Your credit card will be used to hold your appointment time and will not be charged until after your appointment has been completed." but even that is confusing if you're referring to the completion of the booking. Needs to be reworded
7 votes -
More options for promotions.
It would be helpful to have the ability to put a number of uses per client for a promo code, as well as add an expiration date for the codes.
7 votes -
Specific-day of month rebilling for Memberships
Ability to charge memberships on a specific day of the month
7 votes -
100% off button when discounting
We are constantly discounting our services to zero because they were purchased on Groupon or Classpass. It would be great to have a 100% button - right now the buttons only go to 50%
7 votes -
Confirmation Message on screen when client cancels appointment online
When a client cancels their appointment online, it does not show an immediate confirmation when you select the cancel button. When you go back to the original booking email and click manage appointment it pops up as cancelled. People have been calling to confirm cancellation of an apt so . I thought I would check in. Also, a reschedule option would be nice so they don't have to start all the way over on our website.
7 votes -
Cannot differentiate between two clients with the same name on app
Customer asks: add phone # alongside name
When you are booking an appointment through the app on your phone and you type in the client name, sometimes 2 or 3 of the same name comes up. Its a crap shoot which is yours. It would be greatly appreciated if there was a phone number listed right next to the name to determine which one is your client. You have to fully book the client before you can see if you picked the correct client. If it is not, the incorrect client just received an email for an appt they did…
7 votes
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