7705 results found
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Idea: Allow the ability to update pricing on existing memberships without having to create a new one each time.
Description:
Currently, updating the price of a membership requires creating a brand new membership plan. It would be much more efficient if we could simply modify the pricing of existing memberships. This would save time, reduce errors, and streamline membership management.7 votes -
add "daily" to list when making a blocked time
when making a blocked time on schedule there is the opportunity to choose from weekly, monthly, yearly if you click that the event should repeat. would love the opportunity to choose daily as well.
7 votes -
Text Messages and Notifications
We’d like to request that all patient communications and responses be routed through the Boulevard app going forward, so that our team can access and reply to messages both on iPhones when out of office and on the iPads in office.
It would also be incredibly helpful if push notifications could be enabled on our devices when new messages come in—especially during off-hours—so that no patient messages are left on "delivered" and we can maintain a high level of customer service, even when team members are on call.
7 votes -
People are writing reviews that cannot even be seen, so what is the point? There needs
Reviews. Clients are writing reviews that are not even available to be seen. A business works really hard to get a review. So there is no point here. Please update to where the BLVD reviews can be seen. But more importantly the client needs an option to review on Facebook, Yelp, Google. THIS would be supportive to your client base and should not be difficult. I believe we all have the same brilliant idea. Thanks.
7 votes -
See names of people who interacted with our blast campaign
When we send out blast campaigns via text or email it would be nice to see the names of the people who clicked on our ad and not just the number of people who interacted so that we can effectively market towards those people.
7 votes -
Would love it if service providers could get a notification when a client's appointment time is changed or canceled same-day.
Our providers would appreciate it if there was a way to send them an alert or notification if a client changes their appointment time same-day or cancels. When our front desk staff works to optimize the schedule, appointments are sometimes moved. Providers would appreciate an extra notification if this happens! :)
7 votes -
Charts
we should be able to add a chart to a client profile without having to book an additional appointment. In my situation the appointment disappeared from the schedule and now I cannot add my chart note. Also, if we need to add phone correspondence, we should be able to add a note.
7 votes -
Option to charge a different no show fee than the late cancel fee
I would like to charge 100% of the service for no shows and 50% of the service for late cancellations. Can we add the option to choose what fee to charge?
7 votes -
Membership Cancellation Alert in Client Profile
Overview:
Introduce a visual alert on a customer’s profile when they have canceled their membership, similar to the existing "Past Due" badge. This would help frontline staff quickly identify a client’s membership status at a glance.Proposed Functionality:
A "Membership Cancelled" badge or alert appears prominently in the customer profile when their membership is no longer active due to cancellation.
Functions similarly to the "Past Due" alert that already exists, drawing attention without needing to click into deeper membership details.
Use Case / Value:
Helps reception, providers, and managers stay informed without digging through account history.
Enables smoother conversations and…
7 votes -
7 votes
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Require handwritten signature on Forms & Charts
Currently, there is no option to require a handwritten signature only for the forms and charts signature control. Only to disable the handwritten signature and allow "type"
There should be options to enable / disable either or.
7 votes -
Sync Boulevard schedule to google calendar
On AR I could sync my appointments automatically to my google calendar for a more complete overview of my day. This would be EXTREMELY helpful
7 votes -
message from the client portal
There should be a Message button in their Client Portal. We all know clients do not always save the text number but if they're in their portal, should be able to message us through that.
7 votes -
Add Package discount to memberships
We would like packages added as a discount option perk on memberships.
Currently, you would need to do this via offer, we would like to do this directly.
7 votes -
Referral program verification - flag if client name, phone or email matches an existing client profile
I wanted to bring up an issue we've encountered with the referral program that affects its practicality for us. Currently, it appears that the system does not detect if a patient already has an existing account but creates a new one using a different email or phone number after being referred by an existing client. This creates a loophole where returning patients could take advantage of the referral discount by simply using a different set of credentials.
To ensure the integrity of the program and streamline our workflow, we strongly suggest integrating a verification system that checks for duplicate accounts.…
7 votes -
integrate with tippy
Integrate with tippy tipping service so tips go directly to employees and owners arent taxed extreme amounts
7 votes -
Room assignments/schedule for staff/provider
It would be nice to assign a provider to a room for the day. Example: Becky is in the Laser Hair Removal Room today and therefore can only be scheduled with services that she can provide IN THAT ROOM.
7 votes -
The ability to send pictures in messaging.
Send pictures in messages, please!
7 votes -
Booking Widget
Hi, the online booking widget should just start with the options:
"Book,"
"Shop,"
"Memberships,"
"Gift Card,"instead of:
"Individual Appointment,"
"Packages,"
"Memberships,"
"Gift Card."Packages should be a subcategory after Shop. Since the change, I now have single treatments under packages and if I separate them it will be hard to nagivate and find what you want.
Or give the option of customizing the flow.
7 votes -
7 votes
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