7705 results found
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Print Client Name on All Forms and Charts
Please add the Client (Patient) name to all sheets when a form or chart is printed with page numbers. This is normal practice for medical offices. It helps to insure HIPAA compliance. Thank you.
7 votes -
Scheduling Alert Email Notification
We would like our front desk to get an email anytime a client books online and has a scheduling alert in their profile OR if a client leaves a note in their appointment when booking online. This will prevent our front desk from missing important notifications and changes that need to be made ahead of time to an appointment can take place before the day-of.
7 votes -
CareCredit integration
CareCredit integration that saves clients information for fast future checkout.
7 votes -
Last Name sort for reports!
I want to run Staff reports and sort by Staff's Last Name!
7 votes -
Option to change the staff member that completed the Chart
Incase of a mistake of a staff member completing the Chart in another staff member’s dashboard, it would be nice to be able to change the name of the staff member that competed the Chart.
7 votes -
Full functionality within staff app
Being able to run the entire business within the staff app
7 votes -
7 votes
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make app more like desktop view
- Stylists should be able to see who booked the appointment from their app, not just from the receptionist's view on desktop
- It would be nice to see the whole week
- Sending messages through the app to contact clients/see confirmations
- Stylist could see their merchant account info in their app
7 votes -
Bypass Review Chart option
"bypass review forms" privilege and feature should present a "skip" option to staff allowed to bypass rather than just removing the "submit and review" button altogether.
7 votes -
Be able to block of certain hours on the schedule for New Clients only (or members only, etc).
Be able block certain hours on the schedule so that people that are online scheduling can only book in those times if they are new clients, or members, etc.
7 votes -
Have a "search" function in Business and Location Manager. For example, "services"
When a business location has a long list of services, you have page through until you find it service in managing location or employee. A search function would be helpful.
7 votes -
Check in and checkout times added to appointment
Would be super helpful if you could add the times the client checked in for their appointment and what time the appointment was checked out in the appointment details for easy visibility.
7 votes -
7 votes
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7 votes
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Improve client management of group appointments
We have recently had multiple instances where someone books a group appointment, then cancels via their portal/email link. The problem is this often leaves the other party/parties in the schedule with no indication to us that it wasn't intentionally left, and no indication that the person who scheduled actually cancelled their own appointment (we have cancellation notifications off because they include too many appointments that we either already know about ex. cancelling them ourselves. or don't care about ex. cancelling an appointment to rebook it under a correct name)
I suggest either not allowing clients to manage group appointments (Similar…
7 votes -
Reminders with Appointment Changes
The appointment reminders need to make sure to reflect the CURRENT appointment day and time. We have had several clients come in at the original appointment day or time, though it was changed in the system, the reminder that got sent to them was for the prior day/time instead of the changed time. This is a BIG issue for our time and theirs. PLEASE fix sooner than later! Thank you.
7 votes -
Create a way to offer one time use or intro packages
So many salons and spa offer intro packages or treatments, and there doesn't seem to be a way to make that an actual one time use. For instance, we offer a 3 pack of sessions at a discounted rate, but anyone can buy those services as many times as they want. There should be a way that we can offer this and once its been used by a client they are no longer eligible to use, that way it doesn't create more work for back of house running reports to see who is abusing this price point and option.
7 votes -
Ability to enter in a GC expiration date
The business said it is the law where they live to have an expiration date entered on a gift card. The would like to have this automatically happen when a date is entered rather then manually expiring.
7 votes -
Duration of appointment in email confirmation
Please add the length of a client's appointment to their email confirmation, where they can already see the start time. Adding an end time would be helpful so they aren't surprised at how long the service will take!
7 votes -
All messaged through the contact center, go into the inbox
The ability to turn off the feature within the contact center that sends automated texts to the closed inbox. When a staff member is messaging a client and a reminder is sent, the whole message is closed automatically. It can be difficult to keep track of messages that were closed in mid conversation.
7 votes
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