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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7471 results found

  1. I would like the ability to edit the name of the uploaded document. Right now the only way to rename an attached file is to redownload it and then upload with a different title.

    7 votes

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  2. Pre Authorizing the funds on a clients card would insure the stylist gets paid upon cancelation. The current situation leaves the stylist with a "declined" credit card that was placed by he client when making the appointment, thus losing money. The Pre Authorization should go into effect at the beginning of the salons/stylist cancelation policy, and if the Pre Authorization is declined due to any reason including INSUFFICIENT FUNDS, then the appointment can not be made. The PreAuthorization could be "captured" upon check out, or even canceled if the client wants to pay with a different card.

    7 votes

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  3. See client notes at a glance on the calendar in app and desktop. Easier for all staff to view notes without going into client profile. There should be a clickable option to turn on/off daily client notes.

    7 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  4. So often Clients do not remember if they have gift cards and if a gift card came up on their appointment or check out page, we could ask the client if they would like to use whatever they have left.

    7 votes

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    1 comment  ·  Admin →
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  5. I really dont understand why Gren Circle Fees go under retail. It throws the numbers off big time. Yesterday it showed that i sold 53 product but really 36 of the 53 were for 🟢fees. A big issue is when I go to pay my State Retail Tax and when I look up the total retail for the month it include green circle. This should be a seperate fee. Not service & Not Retail!

    7 votes

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    1 comment  ·  Admin →
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  6. To allow the duration time for any service to be 0h 0m when working with an assistant to allow client to double book online for services. Also, if you are able to click a check box for assistant for each service. For instance, if the assistant is applying a root color, then the stylist can be doing a haircut/blowdry. Clients can book online for each service for the allotted time of 1h each.

    Another example, when a client needs a gloss after a highlight processing service, the assistant can be apply the gloss. During the highlight processing time (45mins) and…

    7 votes

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    1 comment  ·  Admin →
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  7. We are going to be using Square payroll to pay our receptionists and assistants. We already have them clock in on Boulevard. Would be great to easily set up payroll all in one system

    7 votes

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  8. When you are editing resource/room assignments, it would be great to just drag and drop without a confirmation message request to client. I understand the need to send edit on STAFF, but not on room assignment.

    7 votes

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    1 comment  ·  Admin →
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  9. It would be nice to have a symbol, like the star for new clients, to indicate that they have prebooked. So when we look at the appointment, theres a way to see that they are a prebook.

    7 votes

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  10. Customer's corporate clients get a dollar amount added to their account every month. They need an automated way of applying $500 account credit every quarter.

    7 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  11. Helpful for marketing campaigns to win back clients. Currently clients filtered by last appointment (i.e. last appointment 6 months ago) will also include clients who already have appointments on the books coming up. The ability to filter these out would allow partners to create buyback campaigns for those clients which are not scheduled at all.

    7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  12. Credit card deposits should happen next day not 2 days later.

    7 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  13. Have the ability to pin a note at the top of client notes within overview

    7 votes

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    1 comment  ·  Admin →
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  14. Client would like to see a place within Caller ID of any calls that she missed (so she knows who to call back if they call after-hours or she is busy with a client).

    7 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  15. It would allow me to sort and see data how I prefer at any time - that way blvd doesn't have to put in a thousand personalization options.

    7 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  16. 7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  17. It would be helpful to be able to download/export ratings the clients have left for the business.

    7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  18. Ability to specify one or more specific locations to sync to a personal calendar such as gcal or ical

    7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  19. Allow access to only closed orders (preferably only ones associated with a service) on the sales tab (no access to register, gift cards, or payments). This will allow providers to click an appointment on the calendar view and then see if the guest purchased products and what gratuity was left.

    7 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  20. It would be much easier to assign a percentage vs a dollar amount since i have varying levels of stylists

    7 votes

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