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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8144 results found

  1. Remove the ability to leave gratuity for medical providers (i.e. NPs, PAs etc). It’s illegal to receive tips for medical services.

    7 votes

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  2. be able to keep canceled appointments on schedule but be greyed out/crossed out so new appointments can book. Just so there is better visual representation of what happened that day and so it does not disappear off the schedule

    7 votes

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  3. Make a form accessible post treatment so that patients can have access to post treatment instructions!!

    7 votes

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  4. We would like to be able customize our confirmation and reminder text messages and emails by type of service. We need to get more info into our facial reminder/confirmation text messages such as not coming in with make up on and they need to reschedule if they have sunburn, cold sore, just had fillers or injectable face treatments.

    7 votes

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  5. It would be valuable to add a note to leave a google review and link when clients receive their text receipt!

    7 votes

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  6. Currently when I add a discount to a service or product they client does not see it on their side when going through the check out process. I then have to take time to explain that they will see the discount on their receipt. It would be nice if they saw the breakdown of the charges to include discounts when they are checking out.

    7 votes

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  7. I would love for the clients to be able to check out from home using there cc and not have us input it. can I integrate a processing system?

    7 votes

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  8. Every time I refresh the Dashboard Calendar or make any appointment changes, all resource calendars automatically reappear and get selected. This is really frustrating because we don’t use the resources calendar at all, it’s irrelevant because we can see what resources are being used in the staff calendar, and there’s no reason for them to show up. Please add a setting so resources do not auto-select or auto-display after refresh or appointment edits.

    7 votes

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  9. More colors for service providers. There are only 13 colors available and we have more providers then that. So we have to repeat the color and it's very confusing when you look at the schedule. Thank you

    7 votes

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  10. Auto populate for custom fields on forms. We need one for medical and surgery history to carry from form to form.

    7 votes

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  11. On annotatable images, I would like a "total amount injected box" that adds together the number of units or volume of substance that has been charted on the image. This function is available on other EMR platforms, so it must be something that could be developed. The value of having that box automatically populate the amount that has been charted, is that it prevents injection volumes form being omitted or forgotten on the treatment image, which keeps inventory and record keeping medically accurate.

    7 votes

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  12. `notification sound for new text message to alert the staff/receptionist and be able to answer text in a timely manner.

    7 votes

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  13. Gift cards should not have a monetary limit, which is currently set at $500, or a day limit (2 per day). We often have people purchasing gift cards well above the limit which means we have to do several transactions over several days to accommodate them.

    7 votes

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    0 comments  ·  Other  ·  Admin →
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  14. Boulevard’s Messages inbox currently lacks essential unread message management features, including:

    A global “Mark all as read” option

    An Unread filter

    The ability to search or sort conversations by unread status

    For high-volume practices that batch outbound texts daily, client replies may arrive days or weeks later and become buried deep in the inbox. Staff must manually scroll and open each conversation to locate unread messages, which is inefficient and error-prone.

    Impact

    This limitation creates operational risk and inefficiency:

    Unread client messages can be missed entirely

    Response times are delayed

    Staff spend unnecessary time managing the inbox instead of supporting…

    7 votes

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  15. An email that gets sent to new clients after their first visit.

    This email would thank them for choosing our salon with CTA to review and book their next appointment (if not already done). This email should also include their personalized referral link. This email should also include cross-promotions that are offered within the other departments in the salon. (e.g after a color appointment, skin or head spa services)

    7 votes

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  16. Currently, clients can only reschedule their appointments with the provider they're currently booked with. This can severely limit the options they see and cause them to cancel instead. This is a big hinderance to retention/revenue, especially with a business not based in provider-request specific booking.

    7 votes

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  17. it would be nice if we can set an expiration date for chart notes like we can for forms. in the medical world we need to complete a good faith exam yearly and place standing orders. it would be nice if we can set the chart note to expire at a year and pop back in to their next appointment as a reminder for compliance. thanks!

    7 votes

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  18. I would like to see the amount of future bookings by service. For example, we have a goal to achieve a certain amount of facials in a month. It would be nice to see how many have already been booked for the upcoming month.

    7 votes

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    0 comments  ·  Reporting  ·  Admin →
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  19. It would be nice to be able to print the daily schedule.

    7 votes

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  20. Please provide option to view calendar in a week form and month form for easier scheduling.

    7 votes

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