8144 results found
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Have a month view on the calendar. It's super helpful.
Calendar month view.
7 votes -
customize booking overlay
The booking overlay is very limited in customizable options. From the wording to the colors, it would be ideal to be able to customize these things for better brand alignment with individual businesses.
7 votes -
custom automated campaigns would be nice
Being able to create an automated campaign to ask for google reviews, etc - would be great.
7 votes -
Group Booking
Group booking - instead of going back to the cart to "add more" the system should stop and alert them to select another appointment for the second person before moving to the next step. Currently it allows them to bypass it and go right to the calendar. We have so many guest that are confused on how to book groups or they think they booked their party when really, they only booked one person, leaving the front desk to call them. Also, group bookings should be separated from Individual booking and its own entity. We've also had people book groups…
7 votes -
search option in the service screen so you dont have to scroll to see a specific seervice
search option in the service screen so you dont have to scroll to see a specific service
7 votes -
Make refunds of booking fees automatic for cancellations
Automatic Refund to patients who cancel with in the window of our policy, so we don't need to manually go through each transaction and do it ourselves.
7 votes -
labs
Lab and e-prescribing integration
7 votes -
Class Management
Class Management - This switch to Boulevard has almost completely killed our customer base when it comes to Classes. No one signs up anymore due to the difficulty and confusion of booking. We have loved most things about our switch over from Vagaro, but trying to offer all of our classes is somewhat of a nightmare. The set up on the management side is cumbersome, and then to go to all that work to set it up just to have it be a pain in the butt for our customers to book is no good. The customers won't call for…
7 votes -
Credits display at checkout
Boldly display applicable credits at checkout so that they are not overlooked
7 votes -
Creating a notification to let clients know they have missed their scheduled appointment
It would be helpful to create a notification automatically sent to clients that lets them know theyve missed their appointment time. For example; if a client is scheduled at 10:30am, they get a notification at 10:35 they are late for their appointment. I feel as though it would help keep clients accountable with their appointment management if they are going to no show an appointment and would give us one more point of contact to present if they say they weren't aware of their appointment
7 votes -
Improve Signature and Date Entry on Forms
We've noticed that the current signature and date entry fields on patient forms are not very user friendly, especially for our older clientele. Many patients struggle because:
- the buttons and options are small and hard to see/read
- there are multiple steps/buttons, which makes the process confusing especially for the signature part.it would be helpful if the signature/date section could be simplified and made more accessible - for example, large buttons, clearer instructions, and a more streamlined entry process. this would improve patient experience (many of them get frustrated and upset) and reduce time spent assisting clients with.…
7 votes -
make shift objectives/todos somewhere where the employee will see it before they clock in or out
make shift objectives/todos somewhere where the employee will see it before they clock in or out
7 votes -
Text notification to clients when they have a failed membership renewal payment, for them to update their card on file.
Ability to send text notifications to clients with failed membership billing, including a link to the client portal for them to update their payment method.
7 votes -
Put not started charts under the "forms and charts" tab so that we can access it easily instead of having to click into the "view appt"
This prevents the extra steps to get into the chart when we are looking at the gallery and then having to chart from that page.
7 votes -
Idea: Allow the ability to update pricing on existing memberships without having to create a new one each time.
Description:
Currently, updating the price of a membership requires creating a brand new membership plan. It would be much more efficient if we could simply modify the pricing of existing memberships. This would save time, reduce errors, and streamline membership management.7 votes -
add "daily" to list when making a blocked time
when making a blocked time on schedule there is the opportunity to choose from weekly, monthly, yearly if you click that the event should repeat. would love the opportunity to choose daily as well.
7 votes -
Upload photos in messaging feature
We're not able to upload photos when messaging clients. We send photos of the hair extensions they need to purchase for their upcoming appointments.
7 votes -
Text Messages and Notifications
We’d like to request that all patient communications and responses be routed through the Boulevard app going forward, so that our team can access and reply to messages both on iPhones when out of office and on the iPads in office.
It would also be incredibly helpful if push notifications could be enabled on our devices when new messages come in—especially during off-hours—so that no patient messages are left on "delivered" and we can maintain a high level of customer service, even when team members are on call.
7 votes -
Form Review
Need a notification on schedule when forms need review. or even a report of what needs review
7 votes -
7 votes
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