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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7187 results found

  1. EASE please please add a search function in forms and charts. This is honestly my BIGGEST issue with boulevard .

    6 votes

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  2. Currently, when an appointment is cancelled or a client is marked as a no-show, Boulevard POS handles this by applying a discount to the originally scheduled service in order to reflect the cancellation fee. For example, if a $200 service is missed and a $50 no-show fee applies, the system shows a $150 discount applied to the original $200 service, resulting in a $50 charge.

    Problem with Current Logic:
    This creates several issues:

    Misleading Revenue Reporting:

    The system shows the original service as having occurred (e.g., “Hydrafacial - $200”), when in fact the service was not delivered.

    Discounting down to…

    6 votes

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    1 comment  ·  Admin →
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  3. We currently do not uses the tip feature in blvd bc we do not want to pay taxes on tips to our providers. We are currently using venmo and tippy and that does not create the best check out process having the have the client fumble through other apps to tip their provider. Is there a way that providers can have their bank account automatically set up to receive tips or partner with tippy to create this feature?

    6 votes

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    1 comment  ·  Admin →
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  4. Payroll report that includes Clocked hours

    Services performed with treatment price and commission earned

    Products sold with price and commission

    Tips received (ideally per service or per day)

    Daily totals and overall payout

    This report was essential for reviewing payroll and reconciling provider compensation.

    6 votes

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  5. I would like to charge 100% of the service for no shows and 50% of the service for late cancellations. Can we add the option to choose what fee to charge?

    6 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  6. Please make it possible to just require a flat deposit amount across all services instead of % !

    6 votes

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  7. 6 votes

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    1 comment  ·  Admin →
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  8. Need to have Medical history with ICD10 codes, Medication with Interaction checker, and Escribe. Especially since most Med Spas prescribe medication for hormones, weight loss etc. It is actually critically needed.

    6 votes

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  9. Create a full Payroll report that includes:

    Commission and tips (like current commission summary)
    Total hours from time clock report
    Bonus points for:
    Method of tracking days off in the report (official days off, not just "days not scheduled")
    area to add adjustments to pay before downloading the report. (for training, paying for discounted services, etc...)

    This one report would be almost everything needed to enter into any payroll system with some basic formatting.

    6 votes

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  10. On AR I could sync my appointments automatically to my google calendar for a more complete overview of my day. This would be EXTREMELY helpful

    6 votes

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  11. We would like a way to limit the amount of times a service can be performed by provider per day.

    For example, it would be helpful if a service provider can only do 3 deep tissue massages in one shift.

    6 votes

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    1 comment  ·  Admin →
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  12. We would like merchant processing reports to be available in PDF as well, not just CSV.

    6 votes

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  13. Show open tickets under the patient's profile as well as in the sales view. A pop up letting us know there are still open tickets while closing the drawer would be great!

    6 votes

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  14. Show gift cards at checkout instead of having to go into the patient profile to check for one

    6 votes

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  15. We use a treatment record with before and after photos at each appointment. It would be helpful to go in and rename the treatment record (ex: Filler and Skin Boosters, or Neurotoxin). When comparing photos in the gallery, I can only go by the date of service, not a description of the service a client received that date.

    6 votes

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  16. Ability to charge upfront for first month, but choose a future start on date for expiration purposes that aligns with new location opening, for example.

    6 votes

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  17. Would be nice to have different pen sizes for markup

    6 votes

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  18. I am new to Boulevard and disappointed to see the lack of ability to create Quotes for patient via print and email. I use quotes every day to promote my practice, increase revenue and improve client scheduling and outcomes. Quotes are essential to a successful practice. Had I known this was not an option I would have considered another EMR system.

    6 votes

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  19. If I type in a phone number to text in messages and I need to create a new profile from there, it shows all new fields as blank including phone number. Makes no sense to type a phone number to create a new client just to re-type it. Or if a new number texts us, I usually have to write the phone number down to be able to save all their info. Please don't make things this difficult as our time is precious as a receptionist.

    6 votes

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  20. Every service has different timelines for returning for treatment (Tox: 3-4 months, Microneedling: 4-6 weeks, Filler: 6 months to a year). Please allow us to set up reminders for individual services based on tags.

    6 votes

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