7187 results found
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6 votes
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Product Waitlist
We would love to have a waitlist for products where we can keep track of clients and phone numbers with products they are wanting to be notified when available
6 votes -
Client receive text notification when appointment has been canceled or rescheduled
when a clients appointment is cancelled or changed, there should be an option to send a text notification. right now the only option is email notification.
6 votes -
Booking Widget
Hi, the online booking widget should just start with the options:
"Book,"
"Shop,"
"Memberships,"
"Gift Card,"instead of:
"Individual Appointment,"
"Packages,"
"Memberships,"
"Gift Card."Packages should be a subcategory after Shop. Since the change, I now have single treatments under packages and if I separate them it will be hard to nagivate and find what you want.
Or give the option of customizing the flow.
6 votes -
date of birth in DUO
Make the date of birth visible for providers on the IPADs view in the duo app. The email and phone number is not as significant to show in comparison to the date of birth for medical purposes.
6 votes -
allow client to enter credit card
Clients should have the ability to put a credit card on file at the same time they are completing electronic forms. It would be great if you could make this a part of that task.
6 votes -
Client availability to see before and after photos
We need a feature to allow clients to see their photos in their portal. Clients like to see and track their progress this would be nice, so that they can view this without coming into office to see these.
6 votes -
Not allowing deleting of other service providers notes. Only original provider that charted is permitted to delete.
Since multiple providers have access to same charts, need to have password or pin to allow deleting someone else’s charted notes. Too easy to delete notes.
6 votes -
Improve Clarity at Checkout: Rewording the iPad Prompt
Idea:
To avoid confusion at checkout, it is proposed that the iPad, which is solely used to check out clients, should display a more intuitive message. Currently, the "Check In" prompt leads clients to believe they need to check in rather than check out. A simple rewording could significantly improve user experience and streamline the process. Suggested alternative messages include:
"Complete Checkout"
"Finalize Your Purchase"
"Proceed to Payment"
"Finish Your Transaction"This change would help clients easily distinguish between the check-in and check-out process, reducing confusion and making the transaction smoother.
6 votes -
Permission: Reports
We should be able to customize which reports staff can see. It is all or nothing currently. Staff shouldn't see company info or each others info.
6 votes -
Allow for you to create a discount for packages
There should be able to be a way you can make deals on Packages, not just individual appointments.
6 votes -
Appointment changes are changing many other things.
When changes are made to appointments, room assignments need to not change. When one service is updated or added, it changes the times for all their other services, thus creating a mess and confusion of when their original bookings were.
6 votes -
Need a way to schedule clinic shutdowns and LUNCH
you need a way to book lunch breaks easily, ongoing. the 52 week limit on ongoing repeated blocks is frustrating- should not have to remember to reset it every 52 weeks. Lunch breaks are pretty standard necessity in a schedule!!
Also- it allows an opportunity for online scheduling to sneak through before you reset it )=Also an easier holiday feature to block would be nice
6 votes -
Weeks at a time wait list.
When clients or receptionists need to put someone on the waitlist, make it available to put them on the waitlist for weeks at a time for any openings that come up besides same day.
6 votes -
limit referral to locations
Need to be able to use the referral program but only for certain locations, we have a barbershop in our salon group and the value would be too high for them to use
6 votes -
phone app to show more client details
In the case of quickly confirming client details such as address, date of birth, etc.. it would be helpful if the information was available to view in the boulevard employee phone app.
6 votes -
Add data filters for Booked Forecast by Staff and Booked Forecast by Day Sumamries
It would be very helpful to be able to add filters for Hours booked and Utilization % to the summaries of Booked Forecast by Staff and Booked Forecast by Day.
6 votes -
Provide owner insights and reccomendations on the dashboard
use ai to make suggestions based on historical data on different business operation strategies such as "Reduce/Increase staffing/hours Saturdays in December." or "Change availability of staff A because their usage is low/high." or "Run a 30% off special in the spring based on customer trends." or "Call/Email these people to offer xyz service based on previous bookings."
Basically use data to give automatic insights and suggestions to the owners of the service. Currently, we have reports which are great. However, it would be nice to get trendiness, graphs, charts, and suggestions/recommendations for the non tech-savvy owner who uses your services…
6 votes -
Membership Enrollment Fee
We have a membership that requires an enrollment fee and also charges monthly. I know how to set up a membership for purchase online, however since there is no way to charge the enrollment fee with it we aren't able to see memberships online. We need an update to allow for an enrollment fee to be automatically charged ONCE so that we can sell memberships online.
6 votes -
detailed lists with automated campaigns
On the automated campaigns, I would like to see a list of who all received a text, who booked and what they purchased.
6 votes
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