8144 results found
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limit referral to locations
Need to be able to use the referral program but only for certain locations, we have a barbershop in our salon group and the value would be too high for them to use
7 votes -
phone app to show more client details
In the case of quickly confirming client details such as address, date of birth, etc.. it would be helpful if the information was available to view in the boulevard employee phone app.
7 votes -
Offer QR Codes
Facial Lounge would like to be able to scan a QR code associated with a specific offer in order to avoid human error when applying offer discount at checkout.
7 votes -
Provide owner insights and reccomendations on the dashboard
use ai to make suggestions based on historical data on different business operation strategies such as "Reduce/Increase staffing/hours Saturdays in December." or "Change availability of staff A because their usage is low/high." or "Run a 30% off special in the spring based on customer trends." or "Call/Email these people to offer xyz service based on previous bookings."
Basically use data to give automatic insights and suggestions to the owners of the service. Currently, we have reports which are great. However, it would be nice to get trendiness, graphs, charts, and suggestions/recommendations for the non tech-savvy owner who uses your services…
7 votes -
Provider signature button
I would love to have a signature button that i can add to my notes. this would automatically sign my name (or whoever is logged in) and add a date and time stamp.
right now, i need to manually draw my signature or type my name which takes alot of time.
thanks!!
7 votes -
Appointment details need to reflect ALL appointment adjustments, not only when it was rescheduled.
We need to see all appointment adjustments from the appointment details section, such as when the service, service duration, or resource is changed, not only if it was rescheduled.
(EX. Jane Doe changed the service from ABC to XYZ, or Jane Doe shortened the appointment from 1 hour to 45 minutes)
7 votes -
Set an invoice to charge on a certain day
If a patient is paying in the future or owes for a package, etc., it would be nice to be able to schedule an invoiced date in the future.
7 votes -
Permission: Modify voucher expiration date
Not all users who have access to the client profile should be able to change a voucher's expiration date. This impact liabilities and makes it too easy for any user to honor services beyond the company's sales rules. It should be approved and updated by management only.
7 votes -
members only services
limit the ability for services to be booked by only specific clients, such as clients who have a membership. Some of our services are for members only and we do not offer them to non-members. However, currently either anyone can book the service online or none of our members can book the service online.
7 votes -
Allow clients to be able to modify their card on file
It would be super helpful for clients to be able to modify their card on file. Unfortunately as it stands now they have to call our office (which isn't always open) and since we operate virtually it's incredibly inconvenient for patients and staff.
7 votes -
ongoing injectable and laser tables in treatment records note
Have an ongoing injectables table record and laser record, that is documented but then it automatically pulls forward to the newest injectable and new laser record. So, when opening the new treatment record, you can scroll down and see the ongoing history of the treatment dates and details in the same document (units of botox, laser settings etc) without toggling back and forth and in and out of multiple records to find out the last time a patient did a specific treatment, or what the settings were in past treaments etc.
If instead it is all together in that one…
7 votes -
email creates duplicate accounts
PLEASE allow checking in & setting up appointments with PHONE # ONLY. Emails constantly create duplicate accounts when a client miskeys or has multiple email accounts. Oh and almost NO ONE even uses EMAIL anymore.
7 votes -
CRM Tool
A reportable field that our team could fill in with the next outreach date, a drop-down of why we need to reach out (rebook, membership, customer service are the general drop-downs that come to mind).
Report on clients without a future appointment scheduled including name, home studio, last appointment date, type of service, dates of last outbound message sent and last inbound message received through Boulevard
7 votes -
Bulk editing on orders under sales tab
Orders will be opened by accident and then left, when reviewing to see if it was an error or if the client owes the company, we have to go one by one and the sysytem refeshes so then we have go back to our place
very time consuming and a waste of time.
Just tried to close out all order but this is impossible
I should be able to review the order and the account, return to sales and check it off, once i am done reveiwing a couple of client then I delete them together7 votes -
service menu navigation and pricing visibility
it would be extremely useful and time saving to be able to navigate through the service menu on the management side using arrows to switch between individual services when they are opened for editing. it is extremely redundant to have to close the service only to open the very next make to make an edit and then exit out of that one and then open the next one to make an edit, etc.
It would also be super handy to have the prices shown on the service list without having to open each individual service. And then also to be…
7 votes -
Client data import
I would like the ability to import data in bulk for my clients. For example, I use an external forms application called JotForm. We have collected birthdays and addresses on these forms for the past several years. When we migrated from Square to Boulevard, that data did not come over from our clients because it was not in Square, rather the JotForms so now I would have to go into almost 1500 records one by one and update them, that is silly.
7 votes -
Conditional logic on forms
There should be a way to have other fields open when you select a specific answer. For example, there is a question about whether this is there first time visiting the clinic, if they answer yes then they would get additional questions provided versus someone who has chosen no and already answered more of the client intake questions. There are many use cases for having this functionality.
7 votes -
Duplicate offers
Some offers have virtually the same rules but different code name or eligible locations for tracking and would love to be able to duplicate an existing code rather than creating a brand new one
7 votes -
Ability for easier/quicker way for employees to log in
Problem: Our spa has one desktop computer for all of our team to use to check their clients out. We do not have a receptionist, so I created a "receptionist" profile that stays logged in at all times during business hours. We found this was the easiest way to check out our guests efficiently and in a timely manner. It takes way too long for each employee to log in/out using their email and password, IF they can even remember it.
I want each employee to ONLY use their Blvd account when they’re doing anything in Blvd.
Solution: Automatically log…
7 votes -
Faxed reports to patient chart
Be able to receive faxes so lab reports can be automatically added to patient's charts without having to scan them and attach to document.
7 votes
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