7187 results found
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Enable Membership Transfers so Clients can pay for other Clients' membership charges
In the event someone else wants to pay for another person's membership. It could be transferred to the client's account without saving the membership holder's card info on the client account.
6 votes -
Birthday Form Field - Add a min date requirement to avoid "today's date" being accidentally submitted
Clients often accidentally select today's date in the birthday field in new client forms. having the ability to set some sort of requirement to warn the client or not accept today's date by adding a minimum age or similar guardrail would be helpful.
6 votes -
Have a "search" function in Business and Location Manager. For example, "services"
When a business location has a long list of services, you have page through until you find it service in managing location or employee. A search function would be helpful.
6 votes -
Printed reports keep order
When we print our reports after making changes to it and rearranging columns, changes do not stick and report still prints out of order
6 votes -
Implement a way for all texts to be marked as 'read'
There are unread texts from months (if not years) ago that cannot be easily accessed and opened.
6 votes -
Product Recommendations via the BLVD Staff App
It would be great to have an option for a staff member to clicks a client profile in the BLVD app, pick a product they like and push it to the desk. When the client checks out a pop up appears and it says what product their technician used. You can add it now on the web version but would be better to have it come from the BLVD staff app.
6 votes -
Offer limitations for members
The business would like to limit offer codes for non members only. Right now you can only limit for member’s.
6 votes -
Automated & integrated form uploads
To have the ability to upload our own forms and incorporate form translation so they can be digitally signed and be able to sync to the forms tab in the client profile
Background: We have many forms and they are different one for each service and depends on provider. It's difficult for us to manually create their own forms individually and do not want to create their own forms to miss legal jargon and we have to abide by NYS laws
6 votes -
Duration of appointment in email confirmation
Please add the length of a client's appointment to their email confirmation, where they can already see the start time. Adding an end time would be helpful so they aren't surprised at how long the service will take!
6 votes -
When creating offers- choose the option for different service providers
We are trying to build the clientele of our new service providers. We are making offers specifically for them to get people in their books. It would be helpful to be able to make a "rule" and the discount code only applies when booking with that service provider.
6 votes -
All messaged through the contact center, go into the inbox
The ability to turn off the feature within the contact center that sends automated texts to the closed inbox. When a staff member is messaging a client and a reminder is sent, the whole message is closed automatically. It can be difficult to keep track of messages that were closed in mid conversation.
6 votes -
Packages at checkout
All packages need to show up at checkout. For ex, if a client has a gorgeous glow package, but wants a rapid, the gorgeous glow doesn't show up. It would be helpful to see all packages.
6 votes -
Send same day reminders only to unconfirmed clients
Option to send same day reminders only to unconfirmed clients.
6 votes -
Allow customization of what cancellations are shown in client portal
We often have to cancel client appointments for administrative reasons like combining multiple appointments, changing the name to a spouse, etc...
These cancellations marked as "Mistake or Error" still show up in the client history in the new online portal. We have had multiple clients reach out asking why we cancelled their appointments because they see the cancellation in the portal.
It would be great to have the Mistake/Error selection not show in the portal (or some way to choose which ones do show in there)
6 votes -
assign equipment to room
It would be very helpful if you could assign equipment to a room.
6 votes -
Set staff reminders in the dashboard
Ability to set staff reminders for various things within the dashboard
6 votes -
Auto-populate forms (the opposite way)
Since we can't have the forms filled out by clients auto-populate the client's profile, could we have the client's profile auto-populate the form? This would save time for everyone and be a nice convenience.
If there is a change made to any of the contact information (name, phone number, email, etc.) a notice or flag could be added the client's account so we know something needs to be changed.
6 votes -
other payment on invoice
When applying other payment methods the invoice should state exactly what the payment method is in checkout.
6 votes -
TAGS FOR SERVICES
Adding tags option to services. Basically, a more simple way to keep track of things like ... organic services, services apart of packages, best sellers, etc.
6 votes -
Ability to customize pop out modals for certain types of booking alerts
The past software program we had on scheduling notes had a pop-up box that would pop out on the screen to alert and get the front desk's attention. They get ignored if they are busy and are not "in your face" as easily with the system the way it is now
6 votes
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