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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7480 results found

  1. with 45+ employees, when you scroll down to change their schedule, you can't immediately see what day you are on because the header disappears when you scroll. Can we lock it so its always viewable when making edits?

    7 votes

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  2. Clients booking into the future who may want to come sooner could add this to waitlist to be notified if a cancellation comes sooner.

    7 votes

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  3. Since we are a salon, we are finding that our employees are moving appointments to them to book themselves up or to move them to another employee. It would be nice if only certain privilege groups could do this.

    7 votes

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  4. Have the user name at the top right to see who is logged in.

    7 votes

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    • Security - ability to have a logout timer for public computers but those who work at one can set to not logout
    7 votes

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  5. 7 votes

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  6. Service menu needs a concept of "new client" vs. "returning client" variants

    7 votes

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  7. 7 votes

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  8. When a client late cancels or no-shows, BLVD defaults to 50% of the service amount, but we would like to make this percentage customizable to reflect what is on our website. We are doubling the service amount by adjusting the price, but it is a manual process we would like to automate

    7 votes

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  9. Stylists should only have access to client information for clients that have had an appointment with them

    7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  10. When a client leaves a 4-5 star rating, we want to be alerted that the link to leave a review on Yelp, Google or Facebook has been clicked so we can see if that client has left a positive review there.

    Ideally, we would be able to see the preview or be linked to their review on these social sites.

    7 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  11. When printing a chart, the formatting disappears.
    Taking the time to format a document (or using a formatted 'phrase' ) only for it to condense into essentially a run-on sentence is not appropriate for documentation.

    6 votes

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  12. With the lack or internal notes/messages, sending requests outside the dashboard (ex: via email) would need a searchable account ID to remain HIPPA-compliant

    6 votes

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  13. When we gift a client a gift card, we want to be able to send a formal copy, like what clients who purchase it online get, instead of just a receipt from in office

    6 votes

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  14. To assist in the capture of leads and enhance client experience, it would be great to integrate an AI receptionist through Boulevard that can answer calls, field questions from leads/clients based on a knowledge database specific to the practice, and assist leads/clients with scheduling appointments -- much like Ring Central's AI receptionist service. The AI would have access to the client database, services, products etc., and would be able to text leads/clients that message through the Boulevard system, which will allow for immediate follow-ups to questions, concerns, or scheduling needs, leading to a better integrated and more complete client experience.…

    6 votes

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  15. There should be a way to auto-toggle staff as assignable when creating new services. Or assign to specific roles.
    Ex: new Massage service -> toggles all providers within Massage Therapist role.

    6 votes

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    0 comments  ·  Other  ·  Admin →
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  16. More granular permissions with permission groups. For example, allowing staff members to be able to edit products (barcodes) without giving full access to the gear icon.

    6 votes

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  17. add an option to "link" another client's payment method to their spouse or child's account that will automatically show up as a payment method in checkout and wallet.

    6 votes

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  18. We have a large number of clients who request that we print out all of their future appointments when they come in for an appointment. Right now, we have to copy and past all of their appointments into word and print from there. This is the same for emailing appointments. In the client overview there should be an option to print or email.

    6 votes

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  19. Sometimes I need to be able to add in a note or something like log in a medication received. We should be able to do that without having to create an appt

    6 votes

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