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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8144 results found

  1. Please add the length of a client's appointment to their email confirmation, where they can already see the start time. Adding an end time would be helpful so they aren't surprised at how long the service will take!

    7 votes

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  2. Make an additional Forms/Charts Section to hold Treatment Protocols and Facility SOP's that staff could pull up for review outside of a specific appointment (protocols could also be attached to specific appointments.) This would help to keep spa documents organized and give staff one place to go to look for information related to how to best perform their job, treatment protocols, etc.

    7 votes

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  3. Option to create a sale within the Professional app for retail products when the client doesn't have an appointment

    7 votes

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  4. It would be very helpful if you could assign equipment to a room.

    7 votes

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  5. Ability to set staff reminders for various things within the dashboard

    7 votes

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  6. The ability to change a chart to a form after the chart has been created and vice versa.

    7 votes

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  7. Having to wait 2 hours for the system to update while counting inventory prevents us from efficiently getting an accurate count same day. This delays reports to owners and managers. This is something BLVD., should correct sooner rather than later.

    7 votes

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  8. We would like a feature to automate notifications to client is notified via email confirmation & admin is also alerted to fill out new consent forms every 12 months

    7 votes

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  9. A select and deselect all button on the payment method screen in the client profile to update voucher expiration dates at once

    7 votes

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  10. Custom voucher expirations - have the ability to create custom expiration dates for vouchers (between 1 year + and beyond)

    7 votes

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  11. When a client is booked directly from the waitlist, it would be helpful if Boulevard would add a pop-up or prompt to confirm the client can be removed from the waitlist and once selecting "yes" client is removed from the waitlist immediately. Rather than providers having to book and then manually remove them.

    7 votes

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  12. add a comment area when there is a change to the inventory. Like when i am recounting, a note would be nice. Or loss, to know its because its expired would be nice

    7 votes

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  13. We are currently using the business charge. We would like a report that separates this charge from the service totals in a report so the stylists can see the actual amount they are being paid on. This would be ideal in Mobile app as well.

    7 votes

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  14. Measure the client's appointment duration by tracking the amount of time between when the client's status is changed from "Active" to "Completed"

    7 votes

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  15. 7 votes

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  16. I'm not sure if there is an error or how forms are currently built. We send Pre-Appointment instructions and Post-Care instructions. These don't need to be completed or signed. On the client side, they see these forms are not completed and it's very confusing for them. There isn't anything that needs to be completed since they're instructions.

    7 votes

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  17. Under reports > product sales. Would like to be able to click on the sale and have it populate to the actual sale to see who sold it.

    7 votes

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  18. It would be so useful if we could set tags/emojis to automatically add to profiles or appointments, just like for the membership one but if we could do it ourselves we would use it for other things, too! Similar to offer codes, how those can be applied to certain things automatically.

    7 votes

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  19. It would be nice to be able to run a staff performance report that had the staff's commission in the report so you can figure out the profit per staff member.

    7 votes

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  20. We want to see data for walk-in appointments. How many does each shop get each month, are their trends between regions, do walk-in clients rebook, etc.

    7 votes

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