8517 results found
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Edit payment type in closed order
The wrong payment type was used to close an order (Other payment type) vs. credit card. We would like the ability to edit or refund and add new payment type more easily. Currently, we would need to create a new appointment.
8 votes -
Remove the Gift Card Scam Awareness message
The new Gift Card Scam Awareness message is hurting customer trust and reducing gift card sales. The placement and wording make it seem like there is something unsafe about purchasing from our business.
The wording says gift cards "cannot be used for payments," while our gift cards are literally purchased to be used as payment for services.
Not cool.
7 votes -
Ability to void transactions and reprocess without having to create a whole new appointment
There have been times we've accidentally selected the wrong payment form on checkout and submitted. This closes out that appointment completely so you have to create another appointment in order to process again correctly.
7 votes -
Intake Forms/ Paperwork
Feature Request: Annual Paperwork Review and Attestation Option
I would love to see Boulevard add an optional setting that allows businesses to streamline the annual renewal of client paperwork while still maintaining expiration requirements and supporting compliance.
Currently, clients may be required to completely refill out paperwork once it expires, even when little or no information has changed. This can create frustration for clients and has resulted in frequent complaints about having to repeatedly complete the same forms year after year.
It would be extremely helpful to have a setting that allows paperwork to continue expiring after one year, but…
7 votes -
7 votes
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Business Logo and More Detail on Printed Receipts
We are having several different issues that having more detailed receipts would help solve. We would also like our busness logo to be on the receipts. When people are submitting their receipts in HSA or insurnce companies they need a lot of detail. Having our logo on there makes it look a lot more professsional.
7 votes -
Can Boulvard enable a push from Ratings to Google Business Profile???
Can Boulevard enable a pathway for businesses to push their Ratings onto their Google Business profile? It helps BLVD but not our business when they're housed in the Dashboard but not visible to incoming clients.
7 votes -
GLP-1
With a big GLP-1 practice, it would be extremely helpful if we could track weight/height and autocalculate BMI. Being able to calculate total weight loss, remaining pounds to goal weight, and weight loss since last appointment would be priceless/
7 votes -
Automatically sync Boulevard reviews to Google
Customer would like Boulevard reviews to automatically sync or be shared to external platforms such as Google.
7 votes -
For the Therapist- allow notifications of MOVED appointments
For the Therapist- allow notifications of MOVED appointments- Currently staff do not know if an appointment has been moved, they are only notified of Cancelations & new appointments.
7 votes -
It should be possible to sell/send E-gift cards in store
We'd love to see an option for staff to sell and deliver digital gift cards directly from the Boulevard backend.
Right now, the only way to send a virtual gift card is for the client to purchase it themselves online. This creates a frustrating experience because we frequently have clients in the salon who want to buy an e-gift card for someone else. Many people prefer digital gift cards over physical ones.
For example, today a client wanted to purchase a digital gift card for her sister while she was in the salon. I tried to complete the purchase for…
7 votes -
add ability to include more than one product usage
Right now only 1 product can be added to Product Usage for a service.
7 votes -
Client Profile Credit Card Update
If a client wants to update their credit card, they cannot update it without booking a new appointment.
Would love an option where the client can add a new credit card on their own and a make it so there must be 1 card on file at all times. (Cannot delete original card without uploading new one)
7 votes -
Online Deposits
Adding/changing online deposit percentage to dollar amount. When clients get injectables done, often times we don’t know how much they’re going to get or want so it makes it difficult to put a percentage deposit when the client books because they’re price may end up being higher
7 votes -
rating text message
Have the ability in the Ratings Text Message sent to clients post appointment to replace the Boulevard Rating Link with a link to our Google Review page. This is more powerful and useful for the business. Clients respond well the ratings link, but many believe they are leaving a google review or the rating gets passed to Google. So now the Team Member has to reach out ans ask them to do it again.
7 votes -
List the actual date, time, and provider name for Fill Slow Days and Last Minute Opening automated campaigns
For the "fill slow days" and "last minute openings" we should be able to have the actual date, time, and provider name that is available listed in the communication for the potential patient to see.
Otherwise, this just looks like a generic "book with us" communication instead of a tailored communication for that specific provider's open schedule times. This would greatly increase conversion.
7 votes -
Multiple consumables tied to a service that appear as a single, clean service on the client receipt.
Would like a way to offer a service that's comprised of multiple consumables trackable for inventory (ie. Microneedling service + topical exosomes with associated microneedling cartridge and exosome dose) - presented as a single, clean service to the client without showing the client the internal consumables on the receipt. Having a top-level service with associated add-on services configured with product usage allow for proper inventory decrementing, but would like to hide the internal consumables from client view.
7 votes -
Stop resources auto-selecting on Dashboard Calendar refresh/appt changes
Every time I refresh the Dashboard Calendar or make any appointment changes, all resource calendars automatically reappear and get selected. This is really frustrating because we don’t use the resources calendar at all, it’s irrelevant because we can see what resources are being used in the staff calendar, and there’s no reason for them to show up. Please add a setting so resources do not auto-select or auto-display after refresh or appointment edits.
7 votes -
adding options to referral program
I would love if there was a way for the client being referred to receive something other than a $ or % off. If we could tie a voucher for a specific service to the client being referred, that would be amazing!
7 votes -
Make Vouchers transferable.
We sell vouchers for individual services. When a person buys a voucher for a massage, but decides to gift it, it is a pain to void that voucher and then create a new voucher for the other person. It's messy and for members that are able to gift some of their membership vouchers as well.
7 votes
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