8517 results found
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Creating a notification to let clients know they have missed their scheduled appointment
It would be helpful to create a notification automatically sent to clients that lets them know theyve missed their appointment time. For example; if a client is scheduled at 10:30am, they get a notification at 10:35 they are late for their appointment. I feel as though it would help keep clients accountable with their appointment management if they are going to no show an appointment and would give us one more point of contact to present if they say they weren't aware of their appointment
7 votes -
Put not started charts under the "forms and charts" tab so that we can access it easily instead of having to click into the "view appt"
This prevents the extra steps to get into the chart when we are looking at the gallery and then having to chart from that page.
7 votes -
Idea: Allow the ability to update pricing on existing memberships without having to create a new one each time.
Description:
Currently, updating the price of a membership requires creating a brand new membership plan. It would be much more efficient if we could simply modify the pricing of existing memberships. This would save time, reduce errors, and streamline membership management.7 votes -
Month view
Option to have a month view of booked appointments/ availability rather than just 4 day or week
7 votes -
add "daily" to list when making a blocked time
when making a blocked time on schedule there is the opportunity to choose from weekly, monthly, yearly if you click that the event should repeat. would love the opportunity to choose daily as well.
7 votes -
remove service prices from booking link
when booking via an online booking link, do not show the prices of the services online.
7 votes -
Add "appointments scheduled" to the operator activity report
A metric to track how many appointments were scheduled (created) during the date range would be very helpful to know how productive the front desk was. It can be used to show a growth in front desk productivity in getting clients to rebook.
7 votes -
The product management page for inventory management needs to have a customizable view
The product management page for inventory management needs to have a customizable view
7 votes -
Processing Time --> Beginning of Appointment --> For Numbing
Hi! It would be extremely helpful if Med Spas could edit the processing time to begin at the start time of an appointment as opposed to the very end of the appointment. We would utilize this feature for NUMBING time. This would allow for additional bookings. I see this was a request with 40 critical votes back in 2023!
7 votes -
Form Review
Need a notification on schedule when forms need review. or even a report of what needs review
7 votes -
appointment cancellation losses report
As a spa, we are constantly looking for ways to cut costs or optimize time. there should be a report for appointment cancellations that is customizable by day/time type of apt, and how much money was lost due to the cancellation. this helps us determine what clients cancel the most, and what our reschedule/cancel fee should be. this is not new technology, many other booking sites offer much better reports than this.
7 votes -
See names of people who interacted with our blast campaign
When we send out blast campaigns via text or email it would be nice to see the names of the people who clicked on our ad and not just the number of people who interacted so that we can effectively market towards those people.
7 votes -
Would love it if service providers could get a notification when a client's appointment time is changed or canceled same-day.
Our providers would appreciate it if there was a way to send them an alert or notification if a client changes their appointment time same-day or cancels. When our front desk staff works to optimize the schedule, appointments are sometimes moved. Providers would appreciate an extra notification if this happens! :)
7 votes -
Charts
we should be able to add a chart to a client profile without having to book an additional appointment. In my situation the appointment disappeared from the schedule and now I cannot add my chart note. Also, if we need to add phone correspondence, we should be able to add a note.
7 votes -
Update charting. Must be able to type and use numbers to document. Also need to have a dot shape not just circle, and change font sice
When charting for botox and filler. numbers, keyboard, and dots are vital. additionally straight arrows are great for filler charting. Also change in font size.
7 votes -
Correct Handling of No-Show & Cancellation Fees Without Discounting Services
Currently, when an appointment is cancelled or a client is marked as a no-show, Boulevard POS handles this by applying a discount to the originally scheduled service in order to reflect the cancellation fee. For example, if a $200 service is missed and a $50 no-show fee applies, the system shows a $150 discount applied to the original $200 service, resulting in a $50 charge.
Problem with Current Logic:
This creates several issues:Misleading Revenue Reporting:
The system shows the original service as having occurred (e.g., “Hydrafacial - $200”), when in fact the service was not delivered.
Discounting down to…
7 votes -
Fill Slow Days Automated Message Filter
For the fill slow days automated messages, allow us to set filters as to who would receive the message. We don't want to send a message to someone who was here yesterday. We would like to be able to filter to clients who are on our "rescue lost clients" list or those on the waitlist.
7 votes -
Credit card expiration
I would like to be able to update just the expiration date for memberships when the card expires. Instead of entering the whole same credit card number.
7 votes -
Being able to start a new chart without having to create an appointment for the client.
Being able to start a new chart without having to create an appointment for the client.
7 votes -
scheduling rules per provider
Would like to have the time setting for before an appointment can be booked customizable by provider and not the business
7 votes
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