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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8144 results found

  1. 7 votes

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    1 comment  ·  Admin →
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  2. Manage staff member's access to merge client profiles

    7 votes

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    1 comment  ·  Admin →
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  3. 7 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  4. 7 votes

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  5. 7 votes

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    1 comment  ·  Admin →
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  6. 7 votes

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    1 comment  ·  Admin →
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  7. 7 votes

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  8. 7 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  9. We have had several instances of accidents involving transactions being accidentally charged to cash or other instead of gift cards or credit cards. Sometimes it is more than 24 hours before we find the error, and then it is hard to correct the mistake (recreating appointments, etc..) It would be handy to have the void option for longer on the transactions that don't need the processing that credit cards do.

    7 votes

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  10. Staff currently cannot clock in outside of their set schedule. I request the ability to allow staff to click in outside of set schedule. Often staff have schedule adjustments that are not captured in the admin-level schedule, and it creates more work for the admin when they need a manual time clock entry.

    7 votes

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  11. It would be so cool if there was an option to show all major us holidays on the calendar.

    7 votes

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  12. Rows are service provider

    Columns wanted:
    Total hours worked (total for range)
    Hours subject of overtime (set for your jurisdiction

    Regular hours without overtime hours

    % utilized

    Service sales

    Service clawbacks

    Voucher or membership totals

    Product sales

    Product clawbacks

    Tip commission

    Net sales

    Total discounts

    KPI columns:

    Average appointment duration

    Average time +/- clock in from scheduled shift start

    Average time +/- clock out from schedule shift end

    MoM, QtroQtr, YoY growth for service sales, product sales, net sales

    7 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  13. In the past with other processors fraudulent charges would be flagged, for example on Shopify it alerts us that it looks suspicious and to confirm details prior to processing. We've deactivated online gift card purchases to avoid any issues

    7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  14. To more easily spot members that are past due and need to update payment info

    7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  15. Would like the ability to set other assigned staff to receive notifications for their own schedule and another stylists schedule. For example, an assistant that is taking their own clients and needs to also receive alerts for a stylist they're assisting.

    7 votes

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  16. Many customers opt to tip via Venmo, and the business would like to be able to capture this in reporting, but also outside of the system so they do not incur cc fees

    7 votes

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    1 comment  ·  Admin →
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  17. Whoever is checking out a new sale (i.e., product) and they're logged into their BLVD account, automatically assign the seller that's logged in.

    7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  18. Requesting to customize a product's unit price at the location level without altering the brand level. The reasoning behind this is that although we carry the same products across all locations, pricing based on city may differ.

    7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  19. Thinking about selling monthly packages that expire at the end of the month, not 30 days from purchase. So being able to set the expiration date when setting the package up instead of having to manually edit the expiration after selling the package

    7 votes

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  20. Ability to choose a theme or holiday or add graphics/logos to the gift card to customize when gift giving

    7 votes

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