7187 results found
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Cancel appointment from overview
The ability to cancel the appointment straight from the overview page on the client profile, we can reschedule or view appointment, but not cancel it. Great when they need to cancel all future appointments.
6 votes -
Allow voiding of non-credit card transaction beyond 24 hours
We have had several instances of accidents involving transactions being accidentally charged to cash or other instead of gift cards or credit cards. Sometimes it is more than 24 hours before we find the error, and then it is hard to correct the mistake (recreating appointments, etc..) It would be handy to have the void option for longer on the transactions that don't need the processing that credit cards do.
6 votes -
When entering staff information to have field to fill out start date and address
the start date helps us with anniversaries and bonuses yearly and address to mail out any payroll, end of year documents and 401k
6 votes -
Ability to make services NOT assignable, not even manually overridden
At current turning off assignable means services can still be booked manually.
I think it should be that under bookability that it is two part, bookable by us and bookable by client, then assignable mean literally whether this service can be placed on the provider's schedule or not. The distinction at current is wishy washy and allows too easy of a bypass.
6 votes -
Identify product in inventory that is being used in a client formula
When entering color formulas, the option to track how often a product is being used is helpful. So when entering a formula if you were choosing from the inventory list, or it could pick out the items based on the formula it would be really helpful for inventory control.
6 votes -
An option to show holidays on the calendar
It would be so cool if there was an option to show all major us holidays on the calendar.
6 votes -
Fraud Detection for online gift card purchases
In the past with other processors fraudulent charges would be flagged, for example on Shopify it alerts us that it looks suspicious and to confirm details prior to processing. We've deactivated online gift card purchases to avoid any issues
6 votes -
Add Business Charge field to Service Records Beta Report
This would help us to easily see all/confirm all business charges on one page instead of going service by service which can be tedious and open to major human error
6 votes -
When client buys a package/membership online, send email on how to redeem
When client buys a package/membership online, send email on how to redeem afterwards and on the final "Review Your Booking" page, there should be a button saying "Book your next appt"
6 votes -
Venmo Integration
Many customers opt to tip via Venmo, and the business would like to be able to capture this in reporting, but also outside of the system so they do not incur cc fees
6 votes -
beta report/ please shift to where all hourly employees can be seen in 1 report those of us that have multiple locations need this
because i spend to much time going back and forth in reports for both my hourly and commissioned stylists when doing payroll. a beta report would be a huge time saver for me
6 votes -
Cancellation Messaging to support deposit charges
Some services have deposits that are charged so it would be nice to have messaging that reminds the client of the deposit
6 votes -
Tracking clients by zip code
For marketing to know what area to target via zip code
6 votes -
Void order where a voucher is redeemed
Ability to void an order where a voucher is redeemed and therefore no payment is applied. Use case would be in the instance of a mistaken closed transaction or accidentally applied voucher where another payment method is preferred.
6 votes -
Customize a product's unit price at the location level without altering the brand level
Requesting to customize a product's unit price at the location level without altering the brand level. The reasoning behind this is that although we carry the same products across all locations, pricing based on city may differ.
6 votes
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