8517 results found
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7 votes
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make app more like desktop view
- Stylists should be able to see who booked the appointment from their app, not just from the receptionist's view on desktop
- It would be nice to see the whole week
- Sending messages through the app to contact clients/see confirmations
- Stylist could see their merchant account info in their app
7 votes -
Bypass Review Chart option
"bypass review forms" privilege and feature should present a "skip" option to staff allowed to bypass rather than just removing the "submit and review" button altogether.
7 votes -
Add a feature to indicate that a client is seeing multiple providers
A lot of our clients see multiple providers when they visit the salon. It would be a convenient feature to indicate that someone is seeing more than one provider. Just a quick and easy way for a service provider to see that without having to hover over or click on the appointment
7 votes -
Be able to block of certain hours on the schedule for New Clients only (or members only, etc).
Be able block certain hours on the schedule so that people that are online scheduling can only book in those times if they are new clients, or members, etc.
7 votes -
7 votes
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Improve client management of group appointments
We have recently had multiple instances where someone books a group appointment, then cancels via their portal/email link. The problem is this often leaves the other party/parties in the schedule with no indication to us that it wasn't intentionally left, and no indication that the person who scheduled actually cancelled their own appointment (we have cancellation notifications off because they include too many appointments that we either already know about ex. cancelling them ourselves. or don't care about ex. cancelling an appointment to rebook it under a correct name)
I suggest either not allowing clients to manage group appointments (Similar…
7 votes -
Reminders with Appointment Changes
The appointment reminders need to make sure to reflect the CURRENT appointment day and time. We have had several clients come in at the original appointment day or time, though it was changed in the system, the reminder that got sent to them was for the prior day/time instead of the changed time. This is a BIG issue for our time and theirs. PLEASE fix sooner than later! Thank you.
7 votes -
Create a way to offer one time use or intro packages
So many salons and spa offer intro packages or treatments, and there doesn't seem to be a way to make that an actual one time use. For instance, we offer a 3 pack of sessions at a discounted rate, but anyone can buy those services as many times as they want. There should be a way that we can offer this and once its been used by a client they are no longer eligible to use, that way it doesn't create more work for back of house running reports to see who is abusing this price point and option.
7 votes -
Ability to enter in a GC expiration date
The business said it is the law where they live to have an expiration date entered on a gift card. The would like to have this automatically happen when a date is entered rather then manually expiring.
7 votes -
Product Recommendations via the BLVD Staff App
It would be great to have an option for a staff member to clicks a client profile in the BLVD app, pick a product they like and push it to the desk. When the client checks out a pop up appears and it says what product their technician used. You can add it now on the web version but would be better to have it come from the BLVD staff app.
7 votes -
Make an additional Forms/Charts Section for Treatment Protocols and SOP's that staff could pull up with an appt and also separately
Make an additional Forms/Charts Section to hold Treatment Protocols and Facility SOP's that staff could pull up for review outside of a specific appointment (protocols could also be attached to specific appointments.) This would help to keep spa documents organized and give staff one place to go to look for information related to how to best perform their job, treatment protocols, etc.
7 votes -
When creating offers- choose the option for different service providers
We are trying to build the clientele of our new service providers. We are making offers specifically for them to get people in their books. It would be helpful to be able to make a "rule" and the discount code only applies when booking with that service provider.
7 votes -
Create sale for only retail products in Professional App
Option to create a sale within the Professional app for retail products when the client doesn't have an appointment
7 votes -
assign equipment to room
It would be very helpful if you could assign equipment to a room.
7 votes -
Set staff reminders in the dashboard
Ability to set staff reminders for various things within the dashboard
7 votes -
Birthday Campaign Email on 1st of Month
Ability to send the Birthday Email for Automated Campaigns on the first of the month for a client's birthday.
7 votes -
Real time system updates for inventory
Having to wait 2 hours for the system to update while counting inventory prevents us from efficiently getting an accurate count same day. This delays reports to owners and managers. This is something BLVD., should correct sooner rather than later.
7 votes -
Automated notification to fill out new consent forms every 12 months
We would like a feature to automate notifications to client is notified via email confirmation & admin is also alerted to fill out new consent forms every 12 months
7 votes -
custom voucher expiration
Custom voucher expirations - have the ability to create custom expiration dates for vouchers (between 1 year + and beyond)
7 votes
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