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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8144 results found

  1. It took me months to realize how many people were on our waitlist. The system only shows current day, unless you x out of the day. I suggest to take out that entire option and just show the entire waitlist all at once.

    7 votes

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  2. Have the ability to view the week or 4 day calendar schedule for resources. At the moment it does not allow you to isolate more than one schedule for resources

    7 votes

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  3. We would like a report with the % of what data we have collected. Including Credit Card on FIle/Expiration Date/CVC Code. This way we can be intentional on who's information we have and who we still need to collect.

    7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  4. Report on product quantity sold of new memberships (rather than incorporating membership term renewals into the data)

    7 votes

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    1 comment  ·  Admin →
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  5. It wouold be helpful if the size of the product was listed on the purchase order. A lot of our products come in different sizes and it is really hard to see which prodict is needed without this information right next to the product. I am having to change all the actual names of my products.

    7 votes

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    • "Reason" Field for Pay ins/out - "shows the breakdown for the petty cash expenses per the cash expenses column in the Register Closeout Report" to help enable our clients to process their monthly journals in QuickBooks for petty cash.
    • Include a separate field: employee and vendor name

    Attached report for your reference.

    7 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  6. We're new to online booking and would like to have the option to have an email or text/push notifications sent to one designated email or phone/staff so we can monitor bookings coming in. Clients don't always know what services they need, especially with color treatments

    7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  7. I am unable to see the UPC, price, or size when updating quantities in inventory. I have many products that come in multiple sizes. It is very hard to add inventory when I can't see the UPC, the size, or the price. I am unsure how to update my inventory without this information in the update inventory screen. (See screenshot) I have a new bottle of Shampoo 1, but I don't know which row to update.

    7 votes

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    1 comment  ·  Admin →
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  8. Only appointment service providers are alerted when there are new bookings or changes to their appointments, but we want the ability for the owner/manager to also receive these alerts depending on communication preference settings.

    7 votes

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    1 comment  ·  Admin →
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  9. Right now it's at random and our top stylists are seeing major decline in online bookings because they're at the bottom of the list.

    7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  10. Pull client data, including Forms data, into a separate database/BI tool/profile- Relies on the aforementioned "Custom Fields" and "Intake Form-to-Custom Fields Mapping" project, as well as "Form Data in SSAS".

    7 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  11. Notes stored in clients' profiles separate from "client notes" that allow you to track any important communications and recent requests or complaints. You can also leave comments on contact logs, which allows you to track the progress of a request or complaint or note how any issues were resolved. Overall used to improve communication among teams. They allow you to view current situations, requests or questions on upcoming or past services, or complaints. Documenting calls and activities with customers ensures that your staff is always up to date with clients, simply by viewing their contact logs. They also help to…

    7 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  12. Can we please add "Arrival Time" in addition to "Appointment Time".

    Basically girls are showing up on time, then they use the bathroom and fill out the consent and are halfway through their appointment. It's a big issue. We will add it to the Client Instructions but since that section is so large already with text, they may not read it. it would be nice to have it in the body of the email

    7 votes

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  13. At this time "appointment updates" only keeps track of the initial booking and if a reschedule occurred. Would be beneficial to see when reminders were sent out to the client the as well. As any time a reschedule occurs we lose that information.

    7 votes

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  14. to save time. it would be nice to not go back and forth between settings and manage to update inventory/add new product

    7 votes

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  15. It would be nice to have the ability to "save" a ticket for checkout at a later time. Occasionally there are weird workarounds that need to be addressed in a ticket - something like a non-present client paying for another client. Not all of our staff are pros at Boulevard yet, and we don't always have a front desk person, so being able to set up a ticket with the necessary adjustments and then saving it to check out later would be a big help.

    7 votes

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  16. This account is asking that we have automation on discounts when a member is purchasing retail items.

    7 votes

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  17. Imagine checking and fixing time clock errors and you have to flip back and forth from the clock and the report but the employees are alphabetized by first name in the clock and by last name on the report.

    7 votes

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  18. If a tax exempt client requires a refund, business would like ability to just refund the tax line item.

    7 votes

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  19. Promo codes can not be applied to gift card purchases at this time. During the holidays, if someone wants to purchase a $100 gift card, they can buy it for $80 instead of the full $100.

    7 votes

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