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  1. Since we can't have the forms filled out by clients auto-populate the client's profile, could we have the client's profile auto-populate the form? This would save time for everyone and be a nice convenience.

    If there is a change made to any of the contact information (name, phone number, email, etc.) a notice or flag could be added the client's account so we know something needs to be changed.

    6 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  2. Ability to send the Birthday Email for Automated Campaigns on the first of the month for a client's birthday.

    6 votes

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  3. Adding tags option to services. Basically, a more simple way to keep track of things like ... organic services, services apart of packages, best sellers, etc.

    6 votes

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  4. The past software program we had on scheduling notes had a pop-up box that would pop out on the screen to alert and get the front desk's attention. They get ignored if they are busy and are not "in your face" as easily with the system the way it is now

    6 votes

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  5. When we have 70 locations and one employee will be working at multiple locations it can take hours to enable their services and commissions between multiple locations.

    It would be incredible to be able to set the commission and enable service by the esthetician and not by the location.

    6 votes

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  6. Sometimes tags are not relevant to one or the other but staff will choose them since they seem appropriate, which then may cause unintentional downstream activity.

    Example tags that staff put on appointments that should only be allowed as client tags: allergies, language barrier, always late, has previously no showed, extremely picky, big tipper, has disability, friends or family, etc.

    6 votes

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  7. Having to wait 2 hours for the system to update while counting inventory prevents us from efficiently getting an accurate count same day. This delays reports to owners and managers. This is something BLVD., should correct sooner rather than later.

    6 votes

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  8. When a patient schedules an appointment they get a detailed email that includes personal information like what treatment they are getting. Med spas have to practice hipaa and this is a huge violation.

    6 votes

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  9. A select and deselect all button on the payment method screen in the client profile to update voucher expiration dates at once

    6 votes

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  10. For example, at the end of the day running a report that shows how many future appointments were scheduled that day.

    6 votes

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  11. Downloading to a *.csv file results in unexplainable date formats that are not readable for graphing our analysis like Code Interpreter such as spitting out a date in this format: 2022-11-30T00:00:00

    Why would BLVD just export it as a normal date? This is the case for numbers too. Almost every other report I download to analyze requires converting downloaded numbers into numbers because BLVD default is downloading them as "text". These are extra steps and burdensome to small business owners who should expect numbers to be downloaded as numbers and dates downloaded as usable date formats.

    6 votes

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  12. Add a trigger action when waitlist is added in Zapier integration

    6 votes

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  13. 6 votes

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  14. Apparently when a customer has an account with a different business using Boulevard, their CC will not appear in your system when they book online. We are supposed to just TRUSt that there will be a CC to charge in case of a no-show. Can't it at least show that there is a card on file???

    6 votes

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  15. not having the ability to switch between clocked in vs scheduled hours makes this report irrelevant. These numbers are CRUCIAL to managing a business. Please improve this asap

    6 votes

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  16. add a comment area when there is a change to the inventory. Like when i am recounting, a note would be nice. Or loss, to know its because its expired would be nice

    6 votes

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  17. The business would like the ability to run a report on all reoccurring appointments that are scheduled by client name.

    6 votes

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  18. 6 votes

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  19. Option to select Duo when attaching card details to an appointment or in a client profile rather than having to use the swiper or manually type in the card info.

    6 votes

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  20. I would like the option to request deposits for let's say 4th of July weekend, and then once the weekend is over, no deposits are required again, and then on labor day weekend, the deposits would be turned back on, and off again. Having a calendar date range where specific days deposits for service are required and other days when we're not so in demand no deposits are required.

    6 votes

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