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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8144 results found

  1. with 45+ employees, when you scroll down to change their schedule, you can't immediately see what day you are on because the header disappears when you scroll. Can we lock it so its always viewable when making edits?

    7 votes

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  2. Clients booking into the future who may want to come sooner could add this to waitlist to be notified if a cancellation comes sooner.

    7 votes

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  3. Since we are a salon, we are finding that our employees are moving appointments to them to book themselves up or to move them to another employee. It would be nice if only certain privilege groups could do this.

    7 votes

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  4. Have the user name at the top right to see who is logged in.

    7 votes

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    • Security - ability to have a logout timer for public computers but those who work at one can set to not logout
    7 votes

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  5. 7 votes

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  6. Service menu needs a concept of "new client" vs. "returning client" variants

    7 votes

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  7. 7 votes

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  8. When a client leaves a 4-5 star rating, we want to be alerted that the link to leave a review on Yelp, Google or Facebook has been clicked so we can see if that client has left a positive review there.

    Ideally, we would be able to see the preview or be linked to their review on these social sites.

    7 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  9. We have not udes account credits in a while and with the referral program we do. Account credits used to stand out with the green oval at the bottom of the checkout window which was easy to miss. Well now it is gone and it blends into the whole window. Front desk need something that "pops" out to them that there is a credit the client can use. and it needs to be higher up on the screen if not so it doesn't blend in with the payment area. Payments are the ending of the checkout and credits need to…

    7 votes

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  10. Making two-step verification mandatory to view payment processing information is quite possibly the worst idea you have had. I turned it on and all of my staff then required to get a texted code to my cell phone! While I was traveling, thus having my entire staff locked out of the system and clients sitting and waiting. I just switched to this system from another b/c of terrible ideas such as this.

    6 votes

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  11. When a client has a gift card for less than the total of the order, the gift card "charge" line defaults to the total amount. We then have to click on the line and change the charge to be the total on the gift card. I propose making the default the lesser of the amount on the gift card or the order total to save clicks and typing.

    6 votes

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  12. Seems like we are working harder now then smarter to enter and manage products. Whatever the change is, it makes us now toggle on tax, an added step, and then also makes us go to a completely different place to adjust quantities. Seems like double the work then we were doing last week with this same system.

    6 votes

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    0 comments  ·  Other  ·  Admin →
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  13. For the Therapist- allow notifications of MOVED appointments- Currently staff do not know if an appointment has been moved, they are only notified of Cancelations & new appointments.

    6 votes

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    0 comments  ·  Other  ·  Admin →
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  14. We'd love to see an option for staff to sell and deliver digital gift cards directly from the Boulevard backend.

    Right now, the only way to send a virtual gift card is for the client to purchase it themselves online. This creates a frustrating experience because we frequently have clients in the salon who want to buy an e-gift card for someone else. Many people prefer digital gift cards over physical ones.

    For example, today a client wanted to purchase a digital gift card for her sister while she was in the salon. I tried to complete the purchase for…

    6 votes

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  15. 6 votes

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    0 comments  ·  Other  ·  Admin →
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  16. Right now you have to upload photos one at a time, going back to your album each time to select the next one. It would save so much time to be able to select and upload multiple photos at once in a single step, similar to how other platforms handle it.

    6 votes

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  17. Hi Boulevard team,
    I'd like to request a feature that lets providers open availability for only specific services on certain days, rather than opening the full menu of services for every block of time we're working.
    Here's my use case. I work in two modes:

    In-person aesthetic days, where I provide injectables and other in-office aesthetic services.
    Telehealth days, where I exclusively provide functional medicine consultations and discovery calls, and cannot offer any aesthetic treatments.

    Right now, when I open availability on a telehealth day, the system allows clients to book any service I offer — including aesthetic treatments I…

    6 votes

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  18. category within a category, So like one big category and then sub categories. Example: Click injectables > Click Filler (or tox) > then shows lip filler, cheek filler, etc.

    6 votes

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  19. For the "fill slow days" and "last minute openings" we should be able to have the actual date, time, and provider name that is available listed in the communication for the potential patient to see.

    Otherwise, this just looks like a generic "book with us" communication instead of a tailored communication for that specific provider's open schedule times. This would greatly increase conversion.

    6 votes

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