7490 results found
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Custom date range for deposits, like deposits for weekend appts or holiday weekends so we can turn on and off depending on date
I would like the option to request deposits for let's say 4th of July weekend, and then once the weekend is over, no deposits are required again, and then on labor day weekend, the deposits would be turned back on, and off again. Having a calendar date range where specific days deposits for service are required and other days when we're not so in demand no deposits are required.
6 votes -
Make modifiers to be reported
Modifiers are set up so much better than add ons by the way they are inside the service time. They just need to be able to be tracked and for us to run reports on usage. We tried add ons and it’s a mess, TBH.
6 votes -
Alert before charging clients using the card on file
As a new salon to Boulevard, we thought we would only use the stored card when prompted or if selected. The checkout is vague and we have mistakenly charged the card on file. Some clients prefer to use a different card than the one stored. We do not like the extra fees involved with using the stored card.
6 votes -
Forms Without Signature Show Incomplete on Client Side
I'm not sure if there is an error or how forms are currently built. We send Pre-Appointment instructions and Post-Care instructions. These don't need to be completed or signed. On the client side, they see these forms are not completed and it's very confusing for them. There isn't anything that needs to be completed since they're instructions.
6 votes -
Professionals should be able to access their own individual waitlists
I would like to see it as at least a privilege option that we can activate-- This way it's easy for them to replace appt times in the case of a cancelation or offer alternative times/accommodate if they decide to do so.
6 votes -
Product Purchase History - Full History
Ability to see full Product Purchase History on Essentials in Client Profile.
6 votes -
Staff performance report that includes staff commission so you can calculate profitability
It would be nice to be able to run a staff performance report that had the staff's commission in the report so you can figure out the profit per staff member.
6 votes -
Delete All/ Reset Feature for the Waitlist
The business would like the ability to reset or a delete all feature for the waitlist. They said they have 1000 plus clients on the waitlist and would like be to able to start from scratch or rest the list at any given time.
6 votes -
being able to view client prebook report numbers
I know admins have access to prebook percentages but I would love to see the full number and maybe even break it down even further by client
6 votes -
Allow Assigning Chart Notes by Category
When creating a new internal form (chart note) - It would be helpful to be able to assign it to a full service category instead of having to click each service individually.
6 votes -
Service History When Booking
It would be helpful when booking a client if we could see their service history from the last two or three appointments so that all services get entered.
6 votes -
Allow editing a draft of an existing form
Allow creating a draft of an existing form for editing. I tried to update a form and wanted to take my time with edits and created a copy of the form. Once I went live with the new form it applied it to every guest even if they already completed the old version.
It would be useful to have some method of working on a draft of an existing form that can then be re-issued as the current form so it isn't sent to guests that have already completed it. (only sent out once to each person)
6 votes -
Add the add on service option to the app
The add on service to appointments is available through the desktop but a provider does not have an add on option through the app
6 votes -
Notify Stylist when someone joins the wait list specifically for them
It would be nice to have the option for the stylist to be notified via text when someone joins the wait list specifically for them. Sometimes stylists see their books differently than front desk and are able to fit them in.
6 votes -
Disable Cash Payment Method
We are a cash less business. Can we remove “cash” as a payment method. It can be confusing to the front desk.
6 votes -
Appointment History Filter
Would be really great to be able to view only completed appointments when looking at a client's appt history on their profile.
6 votes -
Manually move clients on waitlist
Ability to manually move clients on waitlist to show priority clients (Example ones that were cancelled on due to a stylist being sick, etc...)
6 votes -
enhanced reporting
Reports that give retention percentages, new client request metrics, vs new salon clients. Referral source reports for individual stylists. Better all around performance goals for stylists to reach bench marks and milestones.
6 votes -
Ability to Edit/Delete/Update payment methods through the API
Ability to Edit/Delete/Update payment methods through the API
We are building out our own custom Client Portal and want to offer our users the ability to update their payment methods. This includes deleting a card, updating a card (expiration date is key as this avoid them calling the front desk and having us do it - they can do it themselves)
6 votes -
Warning when closing an appointment that is in the future.
New front desk person closed out a future appointment of a customer rather than their appointment for that day. Paid with voucher. A warning that it wasn't an appt for today would have alerted.
6 votes
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