7489 results found
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Show Card Present vs. Card Not Present in Reporting
In the Payments & Refunds Report, it would be beneficial for the business to see what transactions are Card Present vs. Card Not Present, the count of each, and percentage of each.
6 votes -
More customized tipping settings
Option to consolidate tipping when it is shared among all providers. When multiple providers are listed, the client has to go through multiple screens for each provider and it always seems to be a point of slight inconvenience.
6 votes -
Include "Book Now" Option via Duo App to Open Booking Widget for Self Checkin
The ability for clients who walk-in to have the option to book their next appointment via the Booking Widget in the Duo App on iPad.
Context: Client walks into business, there is no availability and the client cannot wait for a walk-in appointment. The client would like to book for a future date so instead of "Check-In" or "Walk-In", there is a third option to "Book Appointment" which opens the business's Booking Widget.
This would be great for all businesses, especially those with deskless models, for a complete client experience engaged in the Duo App.
This would also be a…
6 votes -
make new clients/new appointments a preference for stylist
- turn on/off feature for stylists not taking clients
6 votes -
be able to ungroup appts for clients who want to pay separately
ungroup appts proir to check out for clients who want to pay separatley
6 votes -
Toggle between staff profiles
The customer would like the ability to toggle between staff profiles and not need to sign out of the dashboard.
6 votes -
Require one or more items in-cart for an Offer to apply to another item in the same cart
Require an item (or more) in one's cart for an Offer to apply to another item in the same cart.
Example: Buy one blowout, get faux lashes for free. The code should not be applicable to the faux lash application unless a blowout is also in the cart.
6 votes -
Ability to delete messages in Message Center
The business would like the ability to delete specific messages within an overall conversation that have been sent through the message center.
6 votes -
6 votes
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Reporting that would reflect products that had zero sales
Reporting that would reflect products that had zero sales
6 votes -
Make allergies more noticeable
Allergies are important and I feel that they are lost in the clients profile. It would be nice if they came up in red or if they somehow stood out more
6 votes -
Put the discount name on the ticket
when looking at an order, we should be able to see the name of the discount instead of just the price with a line through it and the new price next to it
6 votes -
Ability to Customize Walk-In process on iPad
Business would like the client to simply be able to enter in a phone number or email only. Currently phone, email, first and last name is required. If any of the information is entered differently from the profile including the name, it creates a new profile. The business feels this leave room for error on the clients end and then they have duplicate profiles.
6 votes -
Split gratuity on the back end
At our salon we utilize Stylist & Co-Stylists. Depending on how many clients our Stylist see per day our co-stylists receive 25% gratuity and previously we were able to manually split this gratuity before completing the check-out process to not make our clients feel pressured to add gratuity to two different people so our check-out process was more smooth.
Our co-stylists bounce around so it is hard for me to keep track after the fact when running payroll how much to split now and with doing is this way it makes our reporting inaccurate when going over numbers with our…
6 votes -
Reporting: Clients without future appts
Clients that have been in to the business, but don't have future appts booked
6 votes -
Including time stamps on invoices/receipts would be helpful when staff needs to confirm information for clients.
Including time stamps on invoices/receipts would be helpful when staff needs to confirm information for clients.
6 votes -
Clients check in when they arrive on their own device
Integrate an option for clients to check in on their own device once they arrive to their appointment, notifying the service provider of the arrival. This way if there is an intimate service happening and there doors are closed you can still see if your client has arrived and you do not run behind in time. This would be super helpful as we rent out suites for our salon services and we do not have a lobby for our clients to wait within our own spaces
6 votes -
Add % guest purchasing retail to reports and performance I stead of just $$$.
For instance a stylist sees 100 clients and 32 purchased retail it would be 32%. I know on reports it shows #guests with product, but a % would be nicer for KPI tracking so we don’t have to do the math. The % guests purchasing retail, units sold, and retail $$$ would be nice for staff performance also.
6 votes -
6 votes
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6 votes
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