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8527 results found

  1. Ability to report on upcoming voucher expiration dates within the voucher liability report.

    7 votes

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  2. This report included all of the below and was also available in Booker.

    Sales:

    Services

    Products

    Gift Cards

    Memberships

    Cancellation Fees

    Promotions

    Adjustments to sales (not promotional)

    Tax Refunds

    Payments:

    Gift Cards (prepaid on old report)

    Refunds

    Refund by Gift Card

    Other:

    Sales Tax

    Sales Tax Refunds

    Tips

    Credit Card Processing Fees (Blvd holds fees on each transaction, we used to be billed separately once a month. I now need to know this on a daily basis)

    A format that includes Gross Sales, Net Sales, etc. as close to the old format as possible would be great. I'll need by…

    7 votes

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    • "Reason" Field for Pay ins/out - "shows the breakdown for the petty cash expenses per the cash expenses column in the Register Closeout Report" to help enable our clients to process their monthly journals in QuickBooks for petty cash.
    • Include a separate field: employee and vendor name

    Attached report for your reference.

    7 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  3. We're new to online booking and would like to have the option to have an email or text/push notifications sent to one designated email or phone/staff so we can monitor bookings coming in. Clients don't always know what services they need, especially with color treatments

    7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  4. I am unable to see the UPC, price, or size when updating quantities in inventory. I have many products that come in multiple sizes. It is very hard to add inventory when I can't see the UPC, the size, or the price. I am unsure how to update my inventory without this information in the update inventory screen. (See screenshot) I have a new bottle of Shampoo 1, but I don't know which row to update.

    7 votes

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    1 comment  ·  Admin →
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  5. Only appointment service providers are alerted when there are new bookings or changes to their appointments, but we want the ability for the owner/manager to also receive these alerts depending on communication preference settings.

    7 votes

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    1 comment  ·  Admin →
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  6. Right now it's at random and our top stylists are seeing major decline in online bookings because they're at the bottom of the list.

    7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  7. Pull client data, including Forms data, into a separate database/BI tool/profile- Relies on the aforementioned "Custom Fields" and "Intake Form-to-Custom Fields Mapping" project, as well as "Form Data in SSAS".

    7 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  8. Notes stored in clients' profiles separate from "client notes" that allow you to track any important communications and recent requests or complaints. You can also leave comments on contact logs, which allows you to track the progress of a request or complaint or note how any issues were resolved. Overall used to improve communication among teams. They allow you to view current situations, requests or questions on upcoming or past services, or complaints. Documenting calls and activities with customers ensures that your staff is always up to date with clients, simply by viewing their contact logs. They also help to…

    7 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  9. Can we please add "Arrival Time" in addition to "Appointment Time".

    Basically girls are showing up on time, then they use the bathroom and fill out the consent and are halfway through their appointment. It's a big issue. We will add it to the Client Instructions but since that section is so large already with text, they may not read it. it would be nice to have it in the body of the email

    7 votes

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  10. At this time "appointment updates" only keeps track of the initial booking and if a reschedule occurred. Would be beneficial to see when reminders were sent out to the client the as well. As any time a reschedule occurs we lose that information.

    7 votes

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  11. to save time. it would be nice to not go back and forth between settings and manage to update inventory/add new product

    7 votes

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  12. It would be nice to have the ability to "save" a ticket for checkout at a later time. Occasionally there are weird workarounds that need to be addressed in a ticket - something like a non-present client paying for another client. Not all of our staff are pros at Boulevard yet, and we don't always have a front desk person, so being able to set up a ticket with the necessary adjustments and then saving it to check out later would be a big help.

    7 votes

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  13. This account is asking that we have automation on discounts when a member is purchasing retail items.

    7 votes

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    1 comment  ·  Admin →
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  14. We would like the option to add multiple staff members to receive alerts when a client arrives and not just the service provider assigned to the appointment

    7 votes

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  15. Imagine checking and fixing time clock errors and you have to flip back and forth from the clock and the report but the employees are alphabetized by first name in the clock and by last name on the report.

    7 votes

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  16. If a tax exempt client requires a refund, business would like ability to just refund the tax line item.

    7 votes

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  17. 7 votes

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  18. Promo codes can not be applied to gift card purchases at this time. During the holidays, if someone wants to purchase a $100 gift card, they can buy it for $80 instead of the full $100.

    7 votes

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  19. We would the ability to create a second column for staff members so that their assistants can take on some of their clients for specific services.

    Example: a client books their single process color with the service provider listed online, but on the back-end, the assistant would perform the actual service.

    7 votes

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