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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8144 results found

  1. Add a filter when searching for gift cards that is for the recipient rather than the purchasing client.

    6 votes

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  2. Currently new patients are encouraged to schedule a NP visit when they are a new patient as a good faith exam. Many miss this step and do not complete this prior to their visit since they have to go into a different location and book the visit in a completely separate transaction within the booking flow due to there being a separate exam location.

    6 votes

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  3. Implement AI to help automate responses to disputes by compiling evidence, removing the manual work required today to submit all necessary documentation.

    6 votes

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  4. Have the option to customize where a field goes in the form builder. For example: If I want the boxes for multiple choice to go horizontally across the form instead of down

    6 votes

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  5. It is recommended that staff be granted the ability to view their personal time clock summaries directly, rather than having to access through the reports.

    6 votes

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  6. I would love if my clients could schedule directly from the client portal. I think this would make the client portal experience better.

    6 votes

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  7. Allow the use of dot phrases in the comment box when signing off charts

    6 votes

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  8. Currently cancelled appointments just go away. Instead, having them turn red or another color that signifies it was cancelled would help us.

    6 votes

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  9. Add a table or chart option for charts so I can see what i did every time i pelleted a patient or what dose of GLP1 was given each month vs having to look back at every note for this information. Easier to navigate note.

    6 votes

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  10. Allow staff to open previous treatment records more easily, without having to open and close the new and old reports to reference each of them.

    6 votes

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  11. Rather than adding time blocks to separate the times a staff member is on-shift, it would be helpful to be able to add multiple shifts for a staff member on a given day.

    6 votes

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  12. Hi Boulevard Team,

    I’d love to suggest an update to the online booking system — allowing businesses to choose whether or not to require a credit card when clients book online.

    As both a business owner and a consumer, I’ve noticed that some new clients are hesitant to share sensitive credit card information with a business they haven’t yet established trust with. Personally, I’ve skipped booking appointments online for this reason, and I believe some potential clients do the same.

    While I understand that requiring a credit card helps protect businesses from no-shows and last-minute cancellations, I believe that decision…

    6 votes

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  13. We like to look at our appointment metrics for the week and/or month, and it would be helpful to be able to pull up the total number of canceled appointments or total number of no-show appointments so we can see the % of patients actually showing up vs # booked. Currently you have to count manually for each day under the cancelations tab on the calendar view.

    6 votes

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  14. Please create an option to integrate Qualiphy so that GFEs automatically get pulled over into patient charts

    6 votes

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  15. Having an option to bypass tax collection on a sale when selling to an individual who has tax exempt status. This would differ from an Other payment type in that it would not give the front desk an option to create another open-text field.

    6 votes

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  16. It would speed up the checkout process if a client pays in cash- to be able to enter the amount of cash given to you and have the system show you the cash back to give to the client.

    6 votes

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  17. Asking for the ability to print service and other descriptions from Boulevard

    6 votes

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  18. There’s no built‑in feature documented that lets you turn off gratuity just for one specific staff member (provider).

    6 votes

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  19. printable service ticket with appointment history, product purchases, and future appointments to be suggested to the team. It would streamline the tracking of services in our salon to be able to have a paper to edit or change things on.

    6 votes

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  20. There has to be a way to mark messages as un-read if they are opened. We have providers who use messaging to follow up with pts post treatments. If the front desk accidentally opens up the messages the providers arent able to see the original notification that their patient responded. This is happened all the time and needs to get resolved for continuous patient care.

    6 votes

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