7705 results found
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we can change the time reminder texts are sent out
Sending out the day before confirmation texts at night is inconvenient, it would be better if we could set the time they're sent especially so it reflects our cancellation policy
6 votes -
6 votes
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check in history on the appt view
It would be very helpful to have a check in and check out time stamp on appts to be able to track when a client has checked in and out.
6 votes -
Multiple pages to stay open and redirect you to start over
When opening multiple pages within BLVD, it will automatically close the previous page. It should allow you to change between pages without having to go and start over. Example You want to see order history to that specific client and you apply a filter . But then it redirects you back to all orders , then you have to retype everything It's very tedious
6 votes -
6 votes
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Have room priorities for different providers
Be able to have a priority that appointments are booked in a certain room first, and then into other rooms if that room is full.
6 votes -
Reporting on Membership Cancellation Reasons
Now that we're required to enter a reason why a membership is being canceled, we need to be able to report on this data to understand the most common reasons why clients cancel memberships and track them over time.
6 votes -
Archiving chart option when "in progress"
It would be helpful to have the option to archive any charts even if they have been started or "in progress". This would be a nice option to have in case 2 of the same charts or open, or the opened chart was not used or a different one was needed.
6 votes -
Restrict access to specific forms and charts
Currently form access is either all the way turned on or off. It'd be great if we could restrict access for certain forms/charts to protect sensitive client information.
6 votes -
Reverse credit card fees when cc transaction if refunded
When a credit card refund is completed - the fees associated with that transaction should also be refunded. Especially because you do not allow for online booking using gift card/voucher. Last month, we had $3000 in refunds - so we were essentially double charged for those bookings.
6 votes -
A report for prebooking
A report to see which clients prebooked. for example you pull up a report the week of March 4th thru the 10th. It would show the number of clients you saw and how many of them prebooked.
6 votes -
Client demographic reports
To improve overall organizational performance and quality we believe it is important to be able to generate reports on client demographic variables collected throughout the intake process. These include things like (gender or racial identity). Additionally it would be helpful to be able to run reports for fields that are contained in forms. Or at a minimum, be able to review summary reports of forms to support data cleaning activities, accuracy, completeness, timeliness, etc. To summarize, the request is to build out the ability to run more nuanced client reports that help us to better understand client demographic variables, which…
6 votes -
Daily summary report
Would love to receive an email at the end of the day with a daily summary without having to go into boulevard reports and filter out. A report that states all sales for the day, total appointments, any refunds and any other general important metrics. Other softwares like square do this and it was always a helpful way to review each day quickly.
6 votes -
Text without saving number
Currently in order to send a text, the number must be saved to a client profile. We often follow up with voicemails via text and if the client is new and we don't have any info other than the phone number it makes adding them to the system hard so the ability to text any number even one that isn't saved in the system would be great.
6 votes -
Add a feature to indicate that a client is seeing multiple providers
A lot of our clients see multiple providers when they visit the salon. It would be a convenient feature to indicate that someone is seeing more than one provider. Just a quick and easy way for a service provider to see that without having to hover over or click on the appointment
6 votes -
Have a "Please compete form" reminder email instead of only "confirm appointment" email
Sometimes we need to add additional forms after a client has already confirmed their appointment, and we are forced to have them fill out the form in-office because the "resend form reminder" email sent to them says "confirm your appointment" instead of something like "please fill out this form". So patients do not complete the form because they have already confirmed their appointment...
6 votes -
Enable Membership Transfers so Clients can pay for other Clients' membership charges
In the event someone else wants to pay for another person's membership. It could be transferred to the client's account without saving the membership holder's card info on the client account.
6 votes -
When putting a client on a membership that is a monthly reoccurring payment, instead of options for vouchers & subscription do account credi
Clients that want to bank their money for future services. Do a monthly recurring payment that goes immediately to an account credit instead of a voucher.
6 votes -
Printed reports keep order
When we print our reports after making changes to it and rearranging columns, changes do not stick and report still prints out of order
6 votes -
product sales report
Would love a product sales report that listed who the sales were made by so commission would be easier to figure out. Client name on there would be nice also.
6 votes
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