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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7195 results found

  1. There should be a Message button in their Client Portal. We all know clients do not always save the text number but if they're in their portal, should be able to message us through that.

    5 votes

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  2. Customization on blocks:
    Changing colors of blocks
    Duplicating blocks
    Run a report for all blocks on the calendar
    Select multiple employees at 1 time and select a date range

    5 votes

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  3. we should have a separate app for texting. we should also be able to unread messages. even better if texts could all go to a "front desk" person (within app) but also to the clients provider (within app)

    5 votes

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  4. To be able to send a Text/Email message after the appointment asking for review or some other feedback. Perhaps there could be an option during checkout to send follow up the next day or something. Message could be custom

    5 votes

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  5. Confirmations and reminders in the messages inbox create a cluttered inbox. Posted on behalf of Vitara Wellness.

    5 votes

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    1 comment  ·  Admin →
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  6. Integrate with tippy tipping service so tips go directly to employees and owners arent taxed extreme amounts

    5 votes

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  7. It would be nice to assign a provider to a room for the day. Example: Becky is in the Laser Hair Removal Room today and therefore can only be scheduled with services that she can provide IN THAT ROOM.

    5 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  8. It would be incredibly helpful to have more customizable employee access options within the reporting system. Currently, I have receptionists who need access to inventory reports but should not have access to summaries reports. While I was able to grant them access to inventory on hand, they cannot filter the report to see specific details like desired quantity—which limits its usefulness.

    Additionally, I’ve noticed that the summaries page displays more data than the reports page. Ideally, these should mirror each other, or the reports page should provide more detailed insights and filtering options.

    Requested Improvements:

    Granular Report Permissions – Allow…

    5 votes

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  9. Running Promotional Gift Cards, being able to set discounts based on a certain amount and higher.

    5 votes

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  10. Track staff name for client referrals in the referral program and in reports.

    5 votes

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  11. We'd love the ability to create different referral program campaigns instead of the preset "Give X, get X%".

    An example is based on the number of referred clients, i.e., "Refer three, get it for free" - so once 3 clients come in through a referral, the referrer gets their reward.

    Thanks!

    5 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  12. 5 votes

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  13. Need to be able to access messages on the app so we can communicate with customers without having to login to the website. We are currently using another software for patient texting and it would be very beneficial to have all in one system. I need a platform where all employees can answer to the messages when we are logged into the app and we get a notification to our phone when someone sends a message.

    5 votes

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  14. I get that Boulevard is trying to transition into the Medical Spa world, but the treatment records just aren't up to speed for that. As Medspa's are now transitioning to wellness the medical bar is getting even higher.

    It doesn't have to be TouchMD but some high-end medical charting system that is recognized and accepted in the space.

    5 votes

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  15. We would like group booking to allow selection of two providers in addition to automatically blocking times off.

    Currently, we have to block these times manually for the second provider. This would save us time.

    5 votes

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    1 comment  ·  Admin →
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  16. I'm a sole owner/practitioner and have the main line to the compnay routed to my cell phone. However, it will sometimes get listed as SPAM or missed while I'm with clients and therefore lose potential leads. It would be great to have a feature that we can opt in to where any missed incoming calls get sent a text message letting them know we are busy/if they have any questions/etc so as not to miss out on business.

    5 votes

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  17. Allowing users to shorten their appointment after it is checked out to open up their books for new online booking (ie. a 3 hour appt that only took them 2 hours)

    5 votes

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  18. Add the ability to set a business cost for a service that is dependent on product usage to be $x per unit rather than a flat rate per service. For example, botox is $12 a unit and the business cost is $6 per unit but right now that $6 can only be set as a flat rate so regardless if it's 1 unit or 20 units the business cost stays a $6. This makes the commission payout now a manual process because you have to account for the business cost.

    5 votes

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  19. 5 votes

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  20. My staff cant even upload a profile picture in the app!!

    5 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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