message from the client portal
There should be a Message button in their Client Portal. We all know clients do not always save the text number but if they're in their portal, should be able to message us through that.
6
votes
Leanne Bata
shared this idea
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Tyonna Jones
commented
I agree with this, messaging to their phone for anything other than appointment reminders is not HIPAA compliant. We are considering other platforms because of the lack of HIPAA compliant messaging