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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8527 results found

  1. Have the user name at the top right to see who is logged in.

    7 votes

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  2. 7 votes

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  3. Service menu needs a concept of "new client" vs. "returning client" variants

    7 votes

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  4. 7 votes

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  5. When a client leaves a 4-5 star rating, we want to be alerted that the link to leave a review on Yelp, Google or Facebook has been clicked so we can see if that client has left a positive review there.

    Ideally, we would be able to see the preview or be linked to their review on these social sites.

    7 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  6. When a patient selects “First Availability” in online booking, the results show only one provider for a given day, even when multiple providers have openings. Could this feature display all available providers and their appointment times for that day? This would let patients choose the provider and time that work best for them.

    6 votes

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  7. category within a category, So like one big category and then sub categories. Example: Click Advanced Facials > Custom facials (or device facials) > then shows hydrafacial, glacial, etc.

    6 votes

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  8. A comprehensive report which shows Product, Service, Membership, and Package sales where it is totaled. Basically, the following reports combined in to one:
    - "Service Sales by Category"
    - "Membership Sales"
    - "Package Sales"
    - "Product Sales"

    This would allow a breakdown of each category and a grand total - for reporting purposes to the state when paying sales tax.

    Played with the Detailed line item report - but it is lacking (doesn't total, doesn't show all sales tax collected, doesn't show all necessary categories)

    6 votes

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    1 comment  ·  Reporting  ·  Admin →
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  9. Admin or front desk be notified when a client adds themselves to the waitlist online. Get a text or email just so we dont miss it.

    6 votes

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  10. We need a Buy one get one sale/coupon option! The only options are % or dollar amount discounts. One of our biggest marketing campaigns are BOGO sales. How do we make this an option?

    6 votes

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  11. We are a medical aesthetics practice. We'd like to disable the ability for patients to
    save signatures across forms so each consent requires a new signature. It is not compliant to do so.

    6 votes

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  12. We need an area where medical history, medications, allergies lives, and can be updated. It would be nice if they can autopopulate to each note, or you can elect to carry it over into each note. Med Spas are medical practices, and It is super important to have this. Zenoti, just did this and it actually looks really good. Perhaps check theirs out for inspiration. I am happy to help as I still have access to Zenoti for another month.

    6 votes

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  13. There should be a much more streamlined way to setup a new service. As it is now, first you have to create the service in Settings. Then you have to add/edit additional settings in Manage, and then to complicate things further you have to remember to go to Forms/Charts to add the new service to each relevant form and chart. This workflow is not only inefficient but it also allows for error in service setup with the potential for critical pieces to be overlooked. Forms/Charts should be part of each service setup -- where you could just toggle on the…

    6 votes

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    1 comment  ·  Other  ·  Admin →
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  14. This would be the additional condition for an offer code to only be applicable for a specific service provider. The idea is that a business may want to spotlight a certain service provider and offer a promo for only them.

    6 votes

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  15. Please create a form of HIPAA compliant messaging to communicate with patients.

    6 votes

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  16. I am thrilled to hear you are adding integrations for affirm and klarna, I would love to see Cherry be added as another patient financing integration as well.

    6 votes

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  17. Having to go in and edit appointments during check out is really inefficient. Id love to be able to drag the bottom of the appointment up or down to save time.

    6 votes

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  18. We need a way to verify a credit card has been captured for online bookings before the actual appointment.

    6 votes

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  19. 6 votes

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  20. desperately need a tipping option specific to the job role. ex. estheticians need to have3 a way to accept them at check out where medical professionals do not

    6 votes

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