8144 results found
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Improve Clarity at Checkout: Rewording the iPad Prompt
Idea:
To avoid confusion at checkout, it is proposed that the iPad, which is solely used to check out clients, should display a more intuitive message. Currently, the "Check In" prompt leads clients to believe they need to check in rather than check out. A simple rewording could significantly improve user experience and streamline the process. Suggested alternative messages include:
"Complete Checkout"
"Finalize Your Purchase"
"Proceed to Payment"
"Finish Your Transaction"This change would help clients easily distinguish between the check-in and check-out process, reducing confusion and making the transaction smoother.
6 votes -
Search feature in Messages tab
It would be extremely helpful to be able to search keywords in the Messages tab. We are very high volume salon that gets 150+ messages a day, it is harder to have to scroll to find specific messages
6 votes -
Resources Auto-Copy
If an appointment has multiple services, BLVD should automatically duplicate the resource. Only changed manually if needed.
6 votes -
Allow for you to create a discount for packages
There should be able to be a way you can make deals on Packages, not just individual appointments.
6 votes -
Appointment changes are changing many other things.
When changes are made to appointments, room assignments need to not change. When one service is updated or added, it changes the times for all their other services, thus creating a mess and confusion of when their original bookings were.
6 votes -
6 votes
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Email marketing call to action text button option
Small addition, but it would be amazing if there was an option to put a call to action button where the client can text us. There's just call/email/visit website.
6 votes -
Need a way to schedule clinic shutdowns and LUNCH
you need a way to book lunch breaks easily, ongoing. the 52 week limit on ongoing repeated blocks is frustrating- should not have to remember to reset it every 52 weeks. Lunch breaks are pretty standard necessity in a schedule!!
Also- it allows an opportunity for online scheduling to sneak through before you reset it )=Also an easier holiday feature to block would be nice
6 votes -
void old orders
Void orders that are older than today. Sometimes I find an error in an order that was closed in the previous week or month and would like to be able to void the order and generate a new ticket to correct the error instead of having to issue a refund.
6 votes -
Cancellation follow up option
Could we add a feature to the cancellation tab that allows for direct follow-up with the client? It would be helpful if this also reflects the client's response or status change, so we can track engagement and offer rescheduling opportunities in a streamlined way.
6 votes -
Add prep time option
Have a Prep Time option for services. We have a shorter transition time for most of our services. However, we have a couple services that need more time to set up. We arent able to predict what services may come before it which would mean we may have a shorter time to prep for that service.
6 votes -
Add a feature where a new client cannot book online during certain times or shifts for an employee but established clients can.
Add a feature where a new client cannot book online during certain times or shifts for an employee but established clients can.
6 votes -
merge multiple clients
need the ability to merge more than just two clients at once.
6 votes -
Force group bookings to fill out guest name and email so that both clients can fill out forms beforehand.
Force group bookings to fill out guest name and email so that both clients can fill out forms beforehand.
6 votes -
View a client's open orders via client profile
A custom laser package sale may not happen upon their in-person consultation. The client may leave with a quote sheet and decide to complete their purchase at a later date. In this case, it would be great to be able to revisit that open order from their profile when they call back to avoid needing to search for it via the Sales tab
6 votes -
There needs to be a notification when an appointment is moved from one day/time to another day/time
We get notified when clients cancel and book but not when existing appointments are moved. I almost missed an appointment not realizing my client moved from Thursday at 9am to Wednesday at 9am. How is this not a feature yet? I can't be the only salon requesting this. This is a feature that needs immediate attention.
6 votes -
Add the ability to have IOU invoices on a clients account
Employees should be able to have an option to charge an invoice with the policy's no-show fee on it when they are cancelling an appointment for a client who did not show up or cancelling an appointment for a client who is passed our policy deadline for rescheduling appointments
6 votes -
Notification to Owner of all new bookings
Meevo had the capability to set up custom notifications where I as the owner could get an email or a text for every new booking. I loved it as it always kept me aware of how we are doing on bookings. I know theres a notification bell on the dashboard but that only shows online bookings. I would like to see all bookings- via reception etc
6 votes -
Export Marketing Status from Client List
Export Marketing Status from Client List
6 votes -
Report for monthly/weekly sales projections
It would be great to have a projection of sales based on existing appointments to help for planning and budgeting. I switched from Vagaro and that feature was really nice to have.
6 votes
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