8144 results found
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6 votes
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New Payroll report that include all services commissions, Tips and retail commissions
I would like if we could have one report that inludes all the commissions from services and retail plus gratuities. Right now we just have the summary report which does not have any details. We have to send many report to each technician instead of one.
6 votes -
Capability to email or text forms to clients
It would be extremely helpful if we had the capability of emailing or texting incomplete forms to clients. I understand that they already get them in a text or email reminder but if we could have a resend button that way they can fill it out in our lobby on their own device that would be great. ALSO it would be extremely helpful if BLVD had the option of pulling up forms without it being attached to an appointment. We have clients who call over the phone to cancel their membership but don't have an upcoming appointment and they need…
6 votes -
Customized text reminders WITHOUT two-way texting.
I'd like to be able to customize the booking/reminder text messages that clients receive WITHOUT having to opt-in to two-way texting.
6 votes -
Allow the ability to adjust quantity desired on-hand when adjusting quantities of products.
When adding things to inventory or making changes, it's very frustrating to modify quantity desired on-hand because you have to click on each item and change them individually. Also any modification to products resets the position of the list you are looking at every time you hit enter on a product, so it becomes much more time consuming than it needs to be.
6 votes -
We should be able to add a form to an existing appointment and manually send it without resending the forms reminder
The forms section of an appointment would be a perfect place to add it. Click the 3 dots on the side, and instead of just the print/new tab/delete add a "send reminder" button. We have run into multiple instances where someone will fill out 2 of the 4 forms, or we need one more that is specific and cannot send just one form reminder, we have to resend the whole thing.
6 votes -
Duplicate and set different parameters for Automated Campaigns
Duplicate and set different parameters for Automated Campaigns.
Currently I can only run 1 reminder to book automated campaigns with a variable date parameter.
I would prefer to have two different ones, one to be automated to send 7 days after an appointment, and another to be automated to send 14 days after an appointment.
Also the ability to rename the automated campaign. Currently I cannot customize the name and its hard to keep track if it is used for something else.
6 votes -
6 votes
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Booking approval by service provider
Allow the option to assign providers the ability to approve their bookings before they are added to the calendar.
6 votes -
Charts & Forms Conditional Elements
Some elements in form/charts need follow up questions, they only need to show if the first part is used. It's bulky to have them all show even if it's not relevant.
Examples:
Question 1: checkbox A is selected -> show follow-up Question B
or
Element 2 photo has markup -> require Question C.6 votes -
6 votes
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check in history on the appt view
It would be very helpful to have a check in and check out time stamp on appts to be able to track when a client has checked in and out.
6 votes -
Multiple pages to stay open and redirect you to start over
When opening multiple pages within BLVD, it will automatically close the previous page. It should allow you to change between pages without having to go and start over. Example You want to see order history to that specific client and you apply a filter . But then it redirects you back to all orders , then you have to retype everything It's very tedious
6 votes -
6 votes
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Have room priorities for different providers
Be able to have a priority that appointments are booked in a certain room first, and then into other rooms if that room is full.
6 votes -
Reporting on Membership Cancellation Reasons
Now that we're required to enter a reason why a membership is being canceled, we need to be able to report on this data to understand the most common reasons why clients cancel memberships and track them over time.
6 votes -
Send clients reminder email before membership is charged
Send clients an automatic reminder email before their membership is charged each month
6 votes -
Restrict access to specific forms and charts
Currently form access is either all the way turned on or off. It'd be great if we could restrict access for certain forms/charts to protect sensitive client information.
6 votes -
Reverse credit card fees when cc transaction if refunded
When a credit card refund is completed - the fees associated with that transaction should also be refunded. Especially because you do not allow for online booking using gift card/voucher. Last month, we had $3000 in refunds - so we were essentially double charged for those bookings.
6 votes -
A report for prebooking
A report to see which clients prebooked. for example you pull up a report the week of March 4th thru the 10th. It would show the number of clients you saw and how many of them prebooked.
6 votes
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