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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7195 results found

  1. Export Marketing Status from Client List

    5 votes

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  2. We end up with many appointments for past dates. It is very tedious to manage each appointment individually to remove it from the waitlist. Being able to select multiple appointments to remove would be super helpful.

    Along with this, selecting date ranges to view would be helpful to ensure that appointments are in the correct date range for removal!

    5 votes

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  3. I'd like to be able to customize the booking/reminder text messages that clients receive WITHOUT having to opt-in to two-way texting.

    5 votes

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  4. Woodward Barbers would like the ability to send same-day reminders out relative to the appointment time instead of just one time in the day. For example, they could send a reminder text two hours prior to appointment time (ie at 10am for a noon appointment and 2pm for a 4pm appointment) instead of 8am for all appointments that day.

    5 votes

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  5. it would be extremely useful and time saving to be able to navigate through the service menu on the management side using arrows to switch between individual services when they are opened for editing. it is extremely redundant to have to close the service only to open the very next make to make an edit and then exit out of that one and then open the next one to make an edit, etc.

    It would also be super handy to have the prices shown on the service list without having to open each individual service. And then also to be…

    5 votes

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  6. multiple cancellation fees built into specific services

    Requested by : 4ever Young (45 location prospect)

    5 votes

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  7. It would be great if we can have the notes section show the most recent one at the top. We use this section for formulas and it is confusing to see the old one at the top.

    5 votes

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  8. I need a commission report to calculate the commission of a service that uses a product (Botox, Filler) based on the NET sale (i.e. I need the report to calculate the cost of using the product and then the NET sale and the commission based off of that)

    5 votes

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  9. We have more stylists than Boulevard offers colors! It make reading the schedule hard if the team can't easily see the delineation in the columns.

    5 votes

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  10. I would like the ability to import data in bulk for my clients. For example, I use an external forms application called JotForm. We have collected birthdays and addresses on these forms for the past several years. When we migrated from Square to Boulevard, that data did not come over from our clients because it was not in Square, rather the JotForms so now I would have to go into almost 1500 records one by one and update them, that is silly.

    5 votes

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  11. Allow the option to assign providers the ability to approve their bookings before they are added to the calendar.

    5 votes

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  12. The new SMS marketing tool allowed for UPCOMING APPOINTMENT options but not one of them is NOT BOOKED. We need a way to filter based on services and last apppointment say before 2 weeks ago but then to filter out those who have booked their appointment to be able to text blast appointment reminders that are tailored.

    5 votes

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  13. check in on the IPad is redundant and should just be client phone number. clients frequently voice frustration w the check-in process requiring number, email and name. at least give us the OPTION to have clients check in w ONLY PHONE #.

    5 votes

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  14. Under client notes, it would be great if you could customize the categories (such as adding different sections for notes). We have clients who do numerous different services (hair, facials, massage, etc) and having designated areas for service tech's notes would be so much easier! :)

    5 votes

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  15. instead of having to sign each chart, a quick button to auto populate signatures of service providers

    5 votes

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  16. We have patients that get scheduled, never show up and are never actually seen in the office, and we can't get them out of our client list. Should have a feature that they can be made inactive, invisible or able to delete them all together.

    5 votes

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  17. It would be very helpful to have a check in and check out time stamp on appts to be able to track when a client has checked in and out.

    5 votes

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  18. 5 votes

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  19. When a client is charged for a late cancellation or no show, it does not show up under the providers commission and they should still be paid for that. There's also no way to easily track who was charged to add it in manually.

    5 votes

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  20. Right now if there are no available appointments at the time selected, the Boulevard booking widget surfaces a sad face emoji and messaging advising the client to choose another time - we'd like to be able to customize that wording to better fit with our business.

    5 votes

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