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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8144 results found

  1. The past software program we had on scheduling notes had a pop-up box that would pop out on the screen to alert and get the front desk's attention. They get ignored if they are busy and are not "in your face" as easily with the system the way it is now

    6 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  2. The business wants to be able to disable the client check in feature and only use the iPad for checking out.

    6 votes

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  3. When we have 70 locations and one employee will be working at multiple locations it can take hours to enable their services and commissions between multiple locations.

    It would be incredible to be able to set the commission and enable service by the esthetician and not by the location.

    6 votes

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  4. Sometimes tags are not relevant to one or the other but staff will choose them since they seem appropriate, which then may cause unintentional downstream activity.

    Example tags that staff put on appointments that should only be allowed as client tags: allergies, language barrier, always late, has previously no showed, extremely picky, big tipper, has disability, friends or family, etc.

    6 votes

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  5. To comply with medical documentation requirements for review by a supervising provider, we need a way to assign documents to a specific user within our account. This is very standard in other medical aesthetic documentations systems.

    6 votes

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  6. For example, at the end of the day running a report that shows how many future appointments were scheduled that day.

    6 votes

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  7. Downloading to a *.csv file results in unexplainable date formats that are not readable for graphing our analysis like Code Interpreter such as spitting out a date in this format: 2022-11-30T00:00:00

    Why would BLVD just export it as a normal date? This is the case for numbers too. Almost every other report I download to analyze requires converting downloaded numbers into numbers because BLVD default is downloading them as "text". These are extra steps and burdensome to small business owners who should expect numbers to be downloaded as numbers and dates downloaded as usable date formats.

    6 votes

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  8. Add the ability to report on cost of services within the commission reporting. Including when unit based pricing is involved so commission can be accurately reported based on net revenue, not gross, as this can vary wildly depending on the service provided and number of units used.

    6 votes

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  9. Add a trigger action when waitlist is added in Zapier integration

    6 votes

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  10. 6 votes

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  11. Apparently when a customer has an account with a different business using Boulevard, their CC will not appear in your system when they book online. We are supposed to just TRUSt that there will be a CC to charge in case of a no-show. Can't it at least show that there is a card on file???

    6 votes

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  12. not having the ability to switch between clocked in vs scheduled hours makes this report irrelevant. These numbers are CRUCIAL to managing a business. Please improve this asap

    6 votes

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  13. The business would like the ability to run a report on all reoccurring appointments that are scheduled by client name.

    6 votes

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  14. Ability to change employee privilege groups in bulk, instead of one employee at a time. We are getting rid of a privilege group and moving everyone from that one to an existing group, but we first have to move all 50 employees over to their new one before deleting it which is extremely tedious

    6 votes

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  15. 6 votes

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  16. Option to select Duo when attaching card details to an appointment or in a client profile rather than having to use the swiper or manually type in the card info.

    6 votes

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  17. I would like the option to request deposits for let's say 4th of July weekend, and then once the weekend is over, no deposits are required again, and then on labor day weekend, the deposits would be turned back on, and off again. Having a calendar date range where specific days deposits for service are required and other days when we're not so in demand no deposits are required.

    6 votes

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  18. As a new salon to Boulevard, we thought we would only use the stored card when prompted or if selected. The checkout is vague and we have mistakenly charged the card on file. Some clients prefer to use a different card than the one stored. We do not like the extra fees involved with using the stored card.

    6 votes

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  19. I would like to see it as at least a privilege option that we can activate-- This way it's easy for them to replace appt times in the case of a cancelation or offer alternative times/accommodate if they decide to do so.

    6 votes

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  20. Ability to see full Product Purchase History on Essentials in Client Profile.

    6 votes

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