8527 results found
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Auto assign staff to services
There should be a way to auto-toggle staff as assignable when creating new services. Or assign to specific roles.
Ex: new Massage service -> toggles all providers within Massage Therapist role.6 votes -
Customer Update Payment Method
Customers email us frequently because they cannot join a waitlist because they cannot update their payment method. Customers should be able to easily update their payment method as it is needed in the booking flow so that they do not exit the booking process out of frustration.
6 votes -
Add client tag based on intake form response
There are some intake form questions that a business should easily be able to identify per client. For ex - if a client is asked whether they consent to their treatment photos to be shared on social media and they decline, it would be helpful to then add a related tag to the client profile.
6 votes -
Price Increases automatically updating scheduled appointments
Every year we update service prices to go into effect on Jan 1. However, we book standing appointments for the new year prior to the increase. The prices should automatically update and apply to any future appointments.
6 votes -
Notify service provider when client reschedules
I'm posting again as well as voting on the others in hopes that inundation will be the key to finally getting this. I just spent an hour notifying my staff on changes made over the weekend. I'm truly in disbelief that this booking system doesn't do this. It is time consuming and has my stylists regretting leaving Vagaro and Gloss Genius and I'm beginning to feel the same.
6 votes -
Client Profile Critical Info (Medications, Allergies, Cautions) Easily Viewed and Edited
After Entering their Allergies and Medications their client profile, Medications and Allergies should be more importantly displayed AND be able to be editied by provider or in the portal by the client.
I know I change my supplements all the time, a lot of our clients do the same. It would be nice to have a mediations list and history of edits to look at when evaluating their health and skin.
Allergies need to be taken more seriously than a small tab in the notes section. They are easily overlooked right now. I would love to see them with their…6 votes -
Prompting tip option even when credits cover full total
When a customer has credits that cover their full balance, it completely bypasses the tip option at checkout. There should be the ability to ask them if they want to add a gratuity on their credit card
6 votes -
service deposits
We need the ability to charge a booking fee/service deposit NOT just online but in person booking and over the phone appointment bookings.
6 votes -
marking messages as unread and selecting multiple messages
being able to mark a message as unread after its been opened, and being able to select multiple messages to close them all at once instead of clicking on individual messages to close them one by one
6 votes -
Staff Chat
Build chat box for messages between staff members, seperate from the messages tab for clients. Maybe it could be a small pop up window on the bottom right corner.
6 votes -
Do not work on AI integrations until you have some of these basic features taken care of!
I know everyone is on the AI hype wagon. I am not against AI, but I would love to see work on some suggestions that have been hanging out for over 5 years (turning off tips per provider/service, moving forms between clients, etc...)
It seems like Boulevard is focused on the next big thing all the time and losing track of what made you special: excellent scheduling and a feature rich experience for a variety of salons and spas.
Please take like one month and focus on some of this low hanging fruit, then go chase whatever AI dreams you…
6 votes -
Automated Dynamic Pricing Rules for Peak & Off-Peak Demand
Boulevard currently does not offer a native dynamic pricing feature that allows services to automatically adjust based on demand, such as discounting slower days or applying higher pricing during peak times, weekends, or holidays. Introducing variable pricing rules based on day, time, or date range would allow salons to manage demand more strategically without duplicating services or relying on manual add-ons and policy text to explain price differences.
Dynamic pricing would help salons incentivize bookings during low-demand periods while accurately valuing high-demand time slots, improving schedule utilization, revenue consistency, and pricing transparency for clients at checkout. This capability would reduce…
6 votes -
commission per service instead of percentage
The ability to input FLAT commission amounts per service, instead of percentages.
6 votes -
add commission to reports
Allow Service, Product, and other commissions to be added to reports and not just summary, so I can create a detailed staff report showing their sales, commissions, and other scheduel detaisl in one place.
6 votes -
Ability to toggle back to the date of sales
For this example, imagine it is 11/20/25. I need to look at sales for 11/5/25. I want to check multiple transactions/order #s for that date. After viewing each order to go back to 11/5/25 I need to do the extra step of filtering the sales for that date again. It would be most helpful to be able to return that specific date with a back arrow vs needing to filter all sales again.
6 votes -
reschedule appointments to other business location
you should be able to reschedule appointments to the other business location without having to go to cancel the appointment and then schedule it at our other location.
6 votes -
More formatting options in form fields
Have the option to customize where a field goes in the form builder. For example: If I want the boxes for multiple choice to go horizontally across the form instead of down
6 votes -
Staff see personal time clock summary
It is recommended that staff be granted the ability to view their personal time clock summaries directly, rather than having to access through the reports.
6 votes -
scheduling from client portal
I would love if my clients could schedule directly from the client portal. I think this would make the client portal experience better.
6 votes -
Allow staff to send forms to patients independent of an appointment.
I currently operate with the idea that I am able to send forms to patients independent of appointments such as is the case with month to month follow up for telehealth weight management. I want to be able to send a patient a follow up form through their portal so that they can complete for review and is automatically tied to their chart. I was able to do this with my previous EHR which is a game changer for our practice. We do not have access to forms in any other capacity and so I am currently utilizing google forms…
6 votes
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