8144 results found
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Assistant scheduling under main service provider's schedules
We would the ability to create a second column for staff members so that their assistants can take on some of their clients for specific services.
Example: a client books their single process color with the service provider listed online, but on the back-end, the assistant would perform the actual service.
7 votes -
Create a Suspended membership status
Ability to apply a Suspended membership status to indicate Past Due member but prevent from continually attempting to charge cards.
7 votes -
Online Booking Alert to Owner/Manager
As the owner I don't have the program running at all times so if I've left the workplace, I would love to get an alert on my phone so that I can prepare for the next day properly
7 votes -
7 votes
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Removing Checked out BUT cancelled Appts
sometimes accidents happen and an appt gets checked out before it has happened. Once it has been checked out it can't be edited or REMOVED from the calendar. This means other clients can't book this spot online
7 votes -
Move and resize time blocks by clicking them on calendar
Would be easier to do on calendar once the time block is created. Especially since it tends to start a break like 5 minutes before the hour which is annoying.
7 votes -
promo codes cannot be stacked
Please add that you cannot stack promo codes. We need a toggle. Premium buisness need to be able to limit discounts to one. I saw your adding some promo ideas, add this too!!
7 votes -
Better navigation between message center and calendar
It's hard to use the message center without another computer next to you or another open boulevard tab. The message center takes up the entire screen. If you need to check a date, you must leave the message you are in the middle of, loose all of the content and start over.
7 votes -
Range of dates on WL
Rather than only having one option for a WL date, a range would be helpful for clients with more flexibility.
7 votes -
Copy or duplicate products
It is very time consuming to add a new product line to Boulevard. If we could duplicate an existing product that is set up with all pertinent details, we could simply edit the name/UPC/price and be on our way. Currently, we have to select the Suppler, Category, and re-enter Brand for every single product and it takes much longer than it needs to.
7 votes -
Client Arrival
Allow for stylists to send some sort of "received" notification when their clients arrive. Sometimes they don't get the arrived notification so it would be helpful if they can send a received notification back to reception so we know they know.
7 votes -
Templates to apply add-on categories/services to desired main services
At this time, the add-ons and add-on categories must be individually added per service. We have many services with the same add-on services and we would like an easier way to toggle on/off rather than inputting manually.
7 votes -
New verbiage at online checkout
We receive calls weekly from clients confused while booking online if they're going to be charged at booking or after the appointment. When checking out online — looks like you're being charged that total. Google Analytics show that that step is the place where most people walk away.
There's a VERY small note that states:"Your credit card will be used to hold your appointment time and will not be charged until after your appointment has been completed." but even that is confusing if you're referring to the completion of the booking. Needs to be reworded
7 votes -
More options for promotions.
It would be helpful to have the ability to put a number of uses per client for a promo code, as well as add an expiration date for the codes.
7 votes -
Specific-day of month rebilling for Memberships
Ability to charge memberships on a specific day of the month
7 votes -
Confirmation Message on screen when client cancels appointment online
When a client cancels their appointment online, it does not show an immediate confirmation when you select the cancel button. When you go back to the original booking email and click manage appointment it pops up as cancelled. People have been calling to confirm cancellation of an apt so . I thought I would check in. Also, a reschedule option would be nice so they don't have to start all the way over on our website.
7 votes -
Cannot differentiate between two clients with the same name on app
Customer asks: add phone # alongside name
When you are booking an appointment through the app on your phone and you type in the client name, sometimes 2 or 3 of the same name comes up. Its a crap shoot which is yours. It would be greatly appreciated if there was a phone number listed right next to the name to determine which one is your client. You have to fully book the client before you can see if you picked the correct client. If it is not, the incorrect client just received an email for an appt they did…
7 votes -
Make client rating exportable to Excel
Hi! I'd love to easily share positive client feedback with my stylists in the breakroom. Having that data easily exportable to Excel or CSV would make that soo easy! :D Thx 4 considering.
7 votes -
More Overt Labeling for Group Appts on Calendar
The notifications for group bookings continue to be too subtle to notice on the calendar when glancing at the day's appointments. More overt color coding or icons would be incredibly helpful.
7 votes -
Ability to identify WHO created a client account or changed information on it.
We would like a better ability to identify which of our front desk staff are making errors with name spelling, email addresses, phone number errors. And fire those that are incompetent and causing the business stress. But without this feature it is quite difficult to determine "who" are making mistakes.
Right now we are using a loose assumption of when a record was made by looking at when the appointment was booked and who was working at that time. This assumes that the person working front desk did it and also that the record was kept the same since its…
7 votes
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