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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7190 results found

  1. It would be helpful to have an email alert go out to a recipient when someone adds account credit to their client profile.

    6 votes

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  2. Allow access to only closed orders (preferably only ones associated with a service) on the sales tab (no access to register, gift cards, or payments). This will allow providers to click an appointment on the calendar view and then see if the guest purchased products and what gratuity was left.

    6 votes

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  3. It would be much easier to assign a percentage vs a dollar amount since i have varying levels of stylists

    6 votes

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  4. And also to protect client credit cards from missuse, which would forever damage salon and blvd reputation hypothetically.

    6 votes

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  5. During the scare of the corona virus is there a way that a client could have the option to prepay before their appointment. Not that is would be required in order to make an appointment but that clients would have the option to pay a certain amount to support their stylist in the mean time!

    6 votes

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  6. Need to know what tips were paid in cash vs. credit

    Currently going into the register and clicking on each order to view the details and see exactly how much gratuity was paid in cash

    6 votes

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  7. It would save time scrolling through all of the data to have a table of the summary totals at the top for each employee. Commission summary report does not contain enough data for payroll purposes since discounting and vouchers are combined without discretion, a report showing the service commission, discounted total, voucher total for each that didn't require miles of scrolling would be great.

    6 votes

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  8. Be able to create a discount code that works for services with a specific technician(s). Right now it seems we can only check specific services.

    6 votes

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  9. The 4/6/8 week tab only takes you weeks from the current date. For example, if I book an appointment 4 weeks from today and I try to book another 4 weeks from then, I have to go back to today's date and click 8 weeks or use the calendar (but the calendar also only gives weeks from today's date).

    6 votes

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  10. We have so many beta reports now and extremely difficult to find reports. There needs to be a search bar and the ability to sort alphabetically.

    6 votes

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  11. It would be helpful if the main time clock page showed a time stamp of when it was edited along with notes associated to said edit. Rather than having to click on each individual time clock to see if there was an edit. It would save a ton of time.

    6 votes

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  12. 6 votes

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  13. Would like a list of staff and what % commissions they receive for products and services. Just the flat rates all in a list so I don't have to go to each staff profile to review or use the current commission reports that shows their % for a given date range.

    6 votes

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  14. When toggling back and forth between waitlist/calendar in order to fill up the schedule, the calendar returns to today which slows down the process significantly.

    6 votes

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  15. We have had several guests who are confused about what adding themselves to the waiting list means. (thinking it is actually an appointment, etc...)

    It would be helpful if we had somewhere in the online booking settings to have a custom message about the wait list, and what adding yourself to it means.

    6 votes

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  16. Only if a client knows to call this foreign number does this feature work. Our main line has been in use for 25 years+. This number doesn't forward to our main line so it seems not that usable of a feature. Also, that would mean changing our phone number on our Google Business Page, Yelp Page, Facebook and Instagram Page, All of our marketing collateral and our website to make this work. It's a great feature and I'm sure your engineers spent a lot of time on this feature, but the execution and implementation for a salon to actually use…

    6 votes

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  17. Ability to report on upcoming voucher expiration dates within the voucher liability report.

    6 votes

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  18. This report included all of the below and was also available in Booker.

    Sales:

    Services

    Products

    Gift Cards

    Memberships

    Cancellation Fees

    Promotions

    Adjustments to sales (not promotional)

    Tax Refunds

    Payments:

    Gift Cards (prepaid on old report)

    Refunds

    Refund by Gift Card

    Other:

    Sales Tax

    Sales Tax Refunds

    Tips

    Credit Card Processing Fees (Blvd holds fees on each transaction, we used to be billed separately once a month. I now need to know this on a daily basis)

    A format that includes Gross Sales, Net Sales, etc. as close to the old format as possible would be great. I'll need by…

    6 votes

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  19. I just noticed that on the receipts it doesnt show the addons nor the addon prices.

    This makes it hard both for the client to keep track of what they paid for as well as for internal auditing on receipts. If a price is overridden of an addon. for instance a nail design addon changes price, it does not show the addon price, doesnt show anywhere for tracking that the price was changed.

    A client could look back at a service receipt and see a service which is higher priced than the menu and think they got overcharged.

    Also we…

    6 votes

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  20. For example when there are 10 add-ons for each facial and we have 10 different facials I have to manually add each add on to each facial so either have them pre populate and just be able to check a box that we want them to be added or be able to create a group of "facial add-on's" to make adding them more efficient

    6 votes

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