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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8517 results found

  1. Auto populate for custom fields on forms. We need one for medical and surgery history to carry from form to form.

    7 votes

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  2. On annotatable images, I would like a "total amount injected box" that adds together the number of units or volume of substance that has been charted on the image. This function is available on other EMR platforms, so it must be something that could be developed. The value of having that box automatically populate the amount that has been charted, is that it prevents injection volumes form being omitted or forgotten on the treatment image, which keeps inventory and record keeping medically accurate.

    7 votes

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  3. I HATE the auto confirmation and reminder messages and I want to be able to edit them fully. I hate that you guys charge so much for text messages, even when it doesn't cost you anything. I hate that it's 5 segments for one reminder text. So that's my feedback

    7 votes

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  4. Add a filter when searching for gift cards that is for the recipient rather than the purchasing client.

    7 votes

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  5. An email that gets sent to new clients after their first visit.

    This email would thank them for choosing our salon with CTA to review and book their next appointment (if not already done). This email should also include their personalized referral link. This email should also include cross-promotions that are offered within the other departments in the salon. (e.g after a color appointment, skin or head spa services)

    7 votes

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  6. Currently, clients can only reschedule their appointments with the provider they're currently booked with. This can severely limit the options they see and cause them to cancel instead. This is a big hinderance to retention/revenue, especially with a business not based in provider-request specific booking.

    7 votes

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  7. it would be nice if we can set an expiration date for chart notes like we can for forms. in the medical world we need to complete a good faith exam yearly and place standing orders. it would be nice if we can set the chart note to expire at a year and pop back in to their next appointment as a reminder for compliance. thanks!

    7 votes

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  8. I would like to see the amount of future bookings by service. For example, we have a goal to achieve a certain amount of facials in a month. It would be nice to see how many have already been booked for the upcoming month.

    7 votes

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    0 comments  ·  Reporting  ·  Admin →
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  9. Currently new patients are encouraged to schedule a NP visit when they are a new patient as a good faith exam. Many miss this step and do not complete this prior to their visit since they have to go into a different location and book the visit in a completely separate transaction within the booking flow due to there being a separate exam location.

    7 votes

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  10. It would be nice to be able to print the daily schedule.

    7 votes

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  11. Please provide option to view calendar in a week form and month form for easier scheduling.

    7 votes

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  12. 7 votes

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  13. Implement AI to help automate responses to disputes by compiling evidence, removing the manual work required today to submit all necessary documentation.

    7 votes

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  14. The booking overlay is very limited in customizable options. From the wording to the colors, it would be ideal to be able to customize these things for better brand alignment with individual businesses.

    7 votes

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  15. Allow the use of dot phrases in the comment box when signing off charts

    7 votes

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  16. Hi Boulevard Team,

    I’d love to suggest an update to the online booking system — allowing businesses to choose whether or not to require a credit card when clients book online.

    As both a business owner and a consumer, I’ve noticed that some new clients are hesitant to share sensitive credit card information with a business they haven’t yet established trust with. Personally, I’ve skipped booking appointments online for this reason, and I believe some potential clients do the same.

    While I understand that requiring a credit card helps protect businesses from no-shows and last-minute cancellations, I believe that decision…

    7 votes

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  17. search option in the service screen so you dont have to scroll to see a specific service

    7 votes

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  18. Please create an option to integrate Qualiphy so that GFEs automatically get pulled over into patient charts

    7 votes

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  19. Having an option to bypass tax collection on a sale when selling to an individual who has tax exempt status. This would differ from an Other payment type in that it would not give the front desk an option to create another open-text field.

    7 votes

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  20. There’s no built‑in feature documented that lets you turn off gratuity just for one specific staff member (provider).

    7 votes

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