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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7480 results found

  1. When you make a gift card in Boulevard it would be nice to have a field where you can attach the recipient's name so staff could look it up that way. It would also add another layer of security for the buyer and recipient.

    7 votes

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  2. Use case: making appointment 3 days from now that involves four clients, 1 will pay for all. To smooth things over, right now it is notes notes notes on every appointment, maybe tags or client alerts too to make receptionist remember to do this, but they might miss all of that, especially because it's a rowdy group coming in. And worst the one who is paying might be the last to be done and the others might pay individually on accident not knowing it is a gift.

    All this normal level of fail would be solved if the more efficient…

    7 votes

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  3. In the time clock it would be nice to have the ability to mark staff as sick for a particular day as a way to track it for sick leave hours

    7 votes

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  4. When fixing an appointment to checkout, if you remove a service and add it without resetting the appointment time you can unintentionally block off times that could be booked online. It would be nice to be able to unblock that time without voiding.

    7 votes

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  5. 7 votes

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  6. I want to get notified when we recieve a message from a guest, but I don't want to get notified every time some cancels. My email is blowing up, unnecessarily, and I can't turn it off unless I also turn off the one I really need to recieve.

    7 votes

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  7. When editing an appointment from the calendar, the view goes back to today, not the day that the appointment was on. I believe it used to stay on the original day but now reverts back to today. This is very annoying when making notes on multiple appointments on a future day as you have to keep navigating back to the day in the future.

    7 votes

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  8. 7 votes

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  9. Imagine this: famous actors Kevin Spacey and Tim Allen star in Boulevard's first original movie as Carlos and Jerry Boulevard, brothers and founders of renowned website boulevard.io. The film can only be described as a post-apocalyptic romantic comedy, and will loosely follow the timeless tale of Carlos and Jerry's rise to stardom, their eventual falling out, and their ultimate reconciliation. If executed properly this idea could be huge for Boulevard as a whole and could comepletely shake up the film industry. Let me know if you decide to go forward with this idea.

    7 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  10. "...please locate my account and merge my profiles. I acknowledge that the information on the profile I'm creating now will be used as the defaults going forward once a human goes over this and combines the profiles." Where as some notification or email or report indicates to a manager that this client wants a merge.

    This would potentially greatly help with getting our databases cleaned up. Not sure how cluttered other salons are with redundant clients, but this is a constant issue for ours and requires a lot of manual work. It is with hopes that some type of automated…

    7 votes

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  11. When viewing reports in regular or Beta make the top like that defines each column lock in place so you can see what each column as you scroll

    7 votes

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  12. A lot of states are requiring vaccines to remove masks. We plan to confirm that and it would be nice to have a little check box in the client profile that we see knowing if the person is vaccinated.

    7 votes

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  13. to confirm an appointment the trigger should be something unique like "C". We have conversations with people and they use the word "Yes" often and get the auto text thanking them for confirming. Like - "do you want to cancel both appointments Michelle" ---"Yes" --- "Thank you you are confirmed"

    7 votes

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  14. I miss having the platform updates on the support center page. It is a convenient way to see everything that has changed in the past month as well as linking directly to the specific articles about them.

    7 votes

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  15. Even if a client has vouchers to redeem or has a gift card balance/account balance, our booking widget looks like the client's credit card is being charged because there is a "total amount" and the total is also shown on the "Review Your Booking" page after cc details are entered.

    It appears that the credit card entered was charged with the total amount versus some verbiage stating that their card will only be charged after services are rendered. Clients are contacting us confused as to whether or not their card has been charged.

    7 votes

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  16. ...when clients are moved from service provider to service provider. Also clients should be informed that this is not "paying for the service" and just committing to pay for the service. Too many clients just storm out or are VERY confused why we are stopping them to checkout and they always assume they already paid.

    It would be nice if when service provider is shifted to another, that the original gratuity for whom is preserved and a prompt there, "shifted service from service provider A to B, would you like to move the gratuity accordingly".

    Also showing a log of…

    7 votes

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  17. A report specifically around add-ons and the commissions that are tied to them.

    7 votes

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  18. When adding services a provider is able to be booked for, there needs to be an option for multiple or all services that are listed. As of now, when you go into the employee's profile, you have to individually select the service(s) they are bookable for. It is time consuming and sends the user back to the home page after only adding one bookable service. If the Salon is not able to do it them selves, then support must have the option to do so.

    7 votes

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  19. HR documentation - we need updated addresses, phone numbers, emails, and their hire date.

    Would like to have the pdf on the staff file (employee or client) so we can have it for easy reference.

    7 votes

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  20. Client tags on waitlist page would allow us to prioritize VIP customers or customers who have been rescheduled multiple times.

    7 votes

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