7187 results found
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Make client rating exportable to Excel
Hi! I'd love to easily share positive client feedback with my stylists in the breakroom. Having that data easily exportable to Excel or CSV would make that soo easy! :D Thx 4 considering.
7 votes -
More Overt Labeling for Group Appts on Calendar
The notifications for group bookings continue to be too subtle to notice on the calendar when glancing at the day's appointments. More overt color coding or icons would be incredibly helpful.
7 votes -
Ability to identify WHO created a client account or changed information on it.
We would like a better ability to identify which of our front desk staff are making errors with name spelling, email addresses, phone number errors. And fire those that are incompetent and causing the business stress. But without this feature it is quite difficult to determine "who" are making mistakes.
Right now we are using a loose assumption of when a record was made by looking at when the appointment was booked and who was working at that time. This assumes that the person working front desk did it and also that the record was kept the same since its…
7 votes -
Be able to group appointments after they are booked but before appointment date.
Use case: making appointment 3 days from now that involves four clients, 1 will pay for all. To smooth things over, right now it is notes notes notes on every appointment, maybe tags or client alerts too to make receptionist remember to do this, but they might miss all of that, especially because it's a rowdy group coming in. And worst the one who is paying might be the last to be done and the others might pay individually on accident not knowing it is a gift.
All this normal level of fail would be solved if the more efficient…
7 votes -
Mark staff as sick
In the time clock it would be nice to have the ability to mark staff as sick for a particular day as a way to track it for sick leave hours
7 votes -
allow finished appointment times to be moved on the schedule
When fixing an appointment to checkout, if you remove a service and add it without resetting the appointment time you can unintentionally block off times that could be booked online. It would be nice to be able to unblock that time without voiding.
7 votes -
Follow up Alerts
An an alert that would remind a staff member to call or followup with a client a week or so later to check in.
7 votes -
7 votes
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Choose what you get notified with.
I want to get notified when we recieve a message from a guest, but I don't want to get notified every time some cancels. My email is blowing up, unnecessarily, and I can't turn it off unless I also turn off the one I really need to recieve.
7 votes -
Spell check
Having spell check would be amazing!
7 votes -
BUG REPORT: Calendar no longer goes back to original day when editing an appointment
When editing an appointment from the calendar, the view goes back to today, not the day that the appointment was on. I believe it used to stay on the original day but now reverts back to today. This is very annoying when making notes on multiple appointments on a future day as you have to keep navigating back to the day in the future.
7 votes -
7 votes
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A feature length film focused on the program Boulevard to help promote the business, starring Kevin Spacey and Tim Allen.
Imagine this: famous actors Kevin Spacey and Tim Allen star in Boulevard's first original movie as Carlos and Jerry Boulevard, brothers and founders of renowned website boulevard.io. The film can only be described as a post-apocalyptic romantic comedy, and will loosely follow the timeless tale of Carlos and Jerry's rise to stardom, their eventual falling out, and their ultimate reconciliation. If executed properly this idea could be huge for Boulevard as a whole and could comepletely shake up the film industry. Let me know if you decide to go forward with this idea.
7 votes -
Client option to select, "I've been to this salon before..."
"...please locate my account and merge my profiles. I acknowledge that the information on the profile I'm creating now will be used as the defaults going forward once a human goes over this and combines the profiles." Where as some notification or email or report indicates to a manager that this client wants a merge.
This would potentially greatly help with getting our databases cleaned up. Not sure how cluttered other salons are with redundant clients, but this is a constant issue for ours and requires a lot of manual work. It is with hopes that some type of automated…
7 votes -
Have the top line of reports lock
When viewing reports in regular or Beta make the top like that defines each column lock in place so you can see what each column as you scroll
7 votes -
Covid Vaccine Confirmation Button
A lot of states are requiring vaccines to remove masks. We plan to confirm that and it would be nice to have a little check box in the client profile that we see knowing if the person is vaccinated.
7 votes -
"Yes" trigger in messaging
to confirm an appointment the trigger should be something unique like "C". We have conversations with people and they use the word "Yes" often and get the auto text thanking them for confirming. Like - "do you want to cancel both appointments Michelle" ---"Yes" --- "Thank you you are confirmed"
7 votes -
Add merchant processing data (credit card fees, merchant deposits) to Beta Reports
Adding Merchant Processing data is essential for businesses with multiple locations. Going into individual merchant accounts to get reports is unsustainable.
7 votes -
Bring back the Platform Updates on the support center
I miss having the platform updates on the support center page. It is a convenient way to see everything that has changed in the past month as well as linking directly to the specific articles about them.
7 votes -
Verbiage around final checkout in person
Even if a client has vouchers to redeem or has a gift card balance/account balance, our booking widget looks like the client's credit card is being charged because there is a "total amount" and the total is also shown on the "Review Your Booking" page after cc details are entered.
It appears that the credit card entered was charged with the total amount versus some verbiage stating that their card will only be charged after services are rendered. Clients are contacting us confused as to whether or not their card has been charged.
7 votes
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