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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7470 results found

  1. It would be helpful to have a checkout alert in the same way that there is a scheduling alert. Some of our clients have special pricing adjustments and having those notes pop up at checkout would help to eliminate incorrectly charging clients.

    7 votes

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  2. I'd love the option to still offer group appointments for online booking, but only for groups of 2-3.

    Right now we will sometimes get larger groups 4/5/6+ booking online which not only gets complicated, but we also have a separate process internally for larger groups.

    7 votes

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  3. Being able to customize where additional time needed for an add-on service goes. Currently, the additional time for an add-on service goes under "duration." However this creates a problem when a stylists is double booking. For example: The base service is a full highlight. If the add on time is added to the "duration" then application time is too long, and then client #2 arrives too late. Further, then there is not enough time to actually do the deep condition service after rinsing the color from client #1. You cannot do a deep condition treatment before or during a color…

    7 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  4. I would love to have a template made to send out the products we used and recommend to our clients after their appointment, I received this after a facial the other day and found it extremely helpful.

    7 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  5. Have the option to book ongoing standing appointments and ongoing time blocks like for lunch instead of just a certain number of times or date. We have clients that have been coming for over 10 years on a standing appointment. Or at least send us an alert when their standing only has a few appointments left.

    7 votes

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  6. When you select a client to book, provide multiple different services from multiple past appointments to appear under “Rebook a previous service".

    7 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  7. say "Thanks!" after a form submission, rather than giving the client another blank one. The confusion is insane and everyone fills out the form multiple times. They ask us to change it but we can't.

    7 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  8. Would like for the Booked Forecast By Staff report to have the ability to filter out staff members (booth renters)

    7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  9. Ability for metrics to refresh in real time. Currently, refreshing at the same frequency that beta reports refresh (~2 hours).

    7 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  10. Ability to pass discounts off to business when given to guests to alleviate payroll and commission split pain points.

    7 votes

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  11. Have a privilege group setting that allows a staff member to only edit their own schedule.

    7 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  12. Adding more options when booking or rebooking not just 4wk, 6wk,8wk. Add in 3 weeks, 5weeks, 7weeks,10weeks, and 12 weeks.

    7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  13. Since moving to BLVD about 6 months ago, our cancellation rate has increased by a multiple of 4. The "easy out" 1 click cancel button included in appointment reminders allows the client to cancel without a conversation that would typically lead to a reschedule or would at least let us offer to reschedule. The way it is now makes cancellation "too convenient" without talking to anyone. If we could toggle this function/button on or off it would let us compare cancellation rates with and without it.

    7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  14. 7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  15. 7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  16. 7 votes

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  17. Manage staff member's access to merge client profiles

    7 votes

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  18. 7 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  19. 7 votes

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  20. 7 votes

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    1 comment  ·  Admin →
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