8144 results found
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Need to see offer codes on appointments before checkout
Right now we can only see data on offer codes once the appointments have been completed, so we have almost no visibility into promo performance until the appointments are complete.
8 votes -
Make allergies more noticeable
Allergies are important and I feel that they are lost in the clients profile. It would be nice if they came up in red or if they somehow stood out more
8 votes -
One Unique Email Address Per Customer
Right now, there are three cases that cause a lot of confusion internally.
- Email addresses are not required for profiles
- Multiple profiles with the same email address can be created
- Case sensitivity in emails (which doesn't exist on any other platform), which means chris@ is considered different from Chris@8 votes -
Discounts: Pass Off to Business
Ability to pass discounts off to business when given to guests to alleviate payroll and commission split pain points.
8 votes -
Report that shows Hours scheduled/Available
In our old system, we were able to run a report that showed us our productivity in hrs sold vs. hrs available to sell. We plan according to hours needing to sell for so much to be profitable and it helps to forcast the potential business based on hours booked and hrs still available to schedule. We are Strategies coaching clients and we need this data for our reports with them as well.
8 votes -
Batch Delete
Option to delete multiple text messages at one time instead of individiually.
8 votes -
Clients check in when they arrive on their own device
Integrate an option for clients to check in on their own device once they arrive to their appointment, notifying the service provider of the arrival. This way if there is an intimate service happening and there doors are closed you can still see if your client has arrived and you do not run behind in time. This would be super helpful as we rent out suites for our salon services and we do not have a lobby for our clients to wait within our own spaces
8 votes -
Report to know how many clients are scheduling appointments each week.
Feature Idea:
A report for booking data. Would like to know how many clients are scheduling appointments each week/how many appts. are being booked (not how many appointments are on the books).Context:
Our marketing team is trying to figure out which advertisements are working to get clients scheduled, or if there is any correlation at all to our ads or time of year. Having this report would help us line up how many clients we got scheduled based on the ad we are running each week.8 votes -
Add ability to delete or toggle on/off the "manage your appointment" function in the confirmation emails.
Since moving to BLVD about 6 months ago, our cancellation rate has increased by a multiple of 4. The "easy out" 1 click cancel button included in appointment reminders allows the client to cancel without a conversation that would typically lead to a reschedule or would at least let us offer to reschedule. The way it is now makes cancellation "too convenient" without talking to anyone. If we could toggle this function/button on or off it would let us compare cancellation rates with and without it.
8 votes -
Report that pulls expiration date of all non-expired vouchers
Customer (Mane Techniques Hair Company LLC) wants to be able to track the vouchers that are about to expire to alert customers that they need to use the voucher before it expires. Going through each client profile for this info is not time effective. They also want to be able to track the amount of money the business can lose if the vouchers are not being used by clients.
8 votes -
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Visually suppress processing time on desktop calendar
Otherwise the calendar is illegible. I don't understand how anyone can look at the calendar and make sense of it. See attached pic, it's ugly. Even if you limit the number of service providers to spread out columns the issue persists.
8 votes -
Forms should auto attach with new service creation
When creating a new service within a category, forms should automatically attach to that service rather than having to add them to the new service created.
8 votes -
Searching appointment availability by Service Provider(s)
Searching appointment availability by Service Provider instead of by date.
8 votes -
Forms for Add-Ons Services
We use add-ons often for services to help us streamline booking. It would be very beneficial to have forms attached to add-on services such as waxing.
8 votes -
Should be able to add a product when receving purchase orders
We occasionally get freebies in our orders from our sales reps. Instead of having to create a new purchase order, it would be nice to have an add option to the PO when receiving.
8 votes -
Rewards Program Needs More Customization
The rewards is pretty basic, bare bones. It would be nice to configure based on specific categories and products. Our current rewards program allows points to accrue for retail ONLY. Packages are apart of "products" in the system and we don't want patients accruing points for package purchases. Would be cool if there was a way to have days that accrue more points then others -- like double points days.
8 votes
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