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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7471 results found

  1. Allow for more than one staff member to be assigned to a membership sale. This would allow for multiple individual to receive credit for selling a membership to a client.

    1 vote

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  2. Being able to quickly reference what membership or package a client has, as well as the number of unused vouchers they have from the high level would save clicks and alert the front desk of any actions they may need to take with the client (eg. selling a new package, setting next appointment date based on new voucher generating).

    1 vote

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  3. It is imperative to have data on New Clients who have just booked an appointment. We have huge marketing ad spends and that data needs to be at our finger tips. I have no way to verify that my marketing is driving the customers in aside from manually clicking every appointment and viewing customer profiles, with 30-40 appointments a day this is not a possibility. This is a must fix.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  4. Setting where Service Providers cannot see purchase history on client profiles

    1 vote

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  5. Add a button we can select that will show all cancelled and rescheduled appointments on the day we are on's calendar view so that we can understand openings better and track to make sure clients that cancelled all are rescheduled

    1 vote

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  6. Currently, it is on the Gear icon, not the location level. This can lead to multi-location dashboards to have incorrect data.

    1 vote

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  7. 1 vote

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  8. When the system is set for HIPPA compliance it auto logs you out after a certain time but it should reset to the log in screen -

    1. Because (most importantly) all the client information is still visible on the open screen and therefore not truly protected

      1. It is incredibly frustrating when you are working on a chart or back end experience and then you realize you have been logged out and none of your work is saved.
    1 vote

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    0 comments  ·  Other  ·  Admin →
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  9. I would like to put in a request to have patients sign invoices prior to treatment.

    1 vote

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  10. Automate emails to go to patients specific to how many days since they had a specific service if they have not rebooked for that service. For example, 90 days post botox, 6 months post vaginal rejuvenation, 15 months post lip filler, etc.

    1 vote

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  11. Send a text or email automatically to a provider when a file is uploaded to the patient's portal

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  12. When checking customers out, we don't see the items broken down in a list, but instead subtotaled all together. It's helpful for them to see how much each individual product costs, rather than the total of all the products.

    1 vote

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  13. Restrict unsharable vouchers to be used as a payment method during group checkout.

    1 vote

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  14. Let us pull a report of clients who have upcoming visits scheduled but don't have any vouchers on their account, or similar to enhance targeted marketing capabilites

    1 vote

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  15. inventory streamlining by allowing uploading of invoices of products into the system. This could be a huge time management piece and saves on data entry and inventory control

    1 vote

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  16. Hi Boulevard Team,

    I’d love to suggest an update to the online booking system — allowing businesses to choose whether or not to require a credit card when clients book online.

    As both a business owner and a consumer, I’ve noticed that some new clients are hesitant to share sensitive credit card information with a business they haven’t yet established trust with. Personally, I’ve skipped booking appointments online for this reason, and I believe some potential clients do the same.

    While I understand that requiring a credit card helps protect businesses from no-shows and last-minute cancellations, I believe that decision…

    1 vote

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  17. It would be nice if we could add the offer code at time of booking. Apparently this happens for online purchases with promo codes, but not in-house. In-house it can only be added at checkout which means we need to create a cheat sheet of codes so they can add to notes to remember to apply it at the appointment day, leaving a lot of room for staff mistakes.

    1 vote

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  18. Boulevard forms to have the ability to automatically calculate or tally up scores from numbered answers

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  19. Include specialized settings within the contact center which will allow for audio/push notifications when a clients texts.

    1 vote

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  20. Automatic voicemail box to visual text would be so helpful to see when business is closed.

    1 vote

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