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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7747 results found

  1. Predict product demand by brand + stylist, suggest reorder timing, and recommend retail pairings per client

    1 vote

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  2. For ad tracking, need the ability to add a cookie consent banner or Google Consent Mode on the booking overlay or hosted booking pages.

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  3. We would like the ability to reject using loyalty points on a sale, if another offer is already applied. For example, we have 20% off some old packaging on products, but clients are also able to apply their loyalty points, and then we make no money on the sale. We would like the ability to limit the amount of discounts a client can apply to one sale.

    1 vote

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  4. If someone calls and wants to purchase a membership, we don't have a way to send them a link to complete, or send them the agreement to sign. We have to direct them to the website to do it themselves, and we all know if they have to go out of their way they are less likely to do it on their own. Can we have it to where we can complete it for them after it sends them the agreement to sign so we can make sure it gets done? I hope I explained that right. It sounded right…

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  5. I would recommend an alert that pops up on BLVD dashboard when there is a pending prescription to sign. Or there is an option available through Scriptsure that allows you to set alerts through SMS or email when there is a pending prescription - if we could make this option available through the BLVD integration, that would be excellent!

    1 vote

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  6. We'd like a way to block clients from texting us at our salon. We frequently get spam texts or creepy men and would like a way to prevent these non-clients from cluttering our inbox and taking away time from our actual clients.

    1 vote

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  7. Multiple client's are asking for the ability to see what their account balances are on the client portal.

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  8. There's not an option here to attach a photo example, but we need the ability to take and/or upload a photo of each client. This is a MUST!!!

    1 vote

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  9. there should are an area to apply the minimum load amount in order to apply the gift card

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  10. I can not see the patient reply, I have to open their chart and go into messages that way. I should be able to see what they type from the message center. It is a waste of time going back and forth in and out of charts to see messages.

    1 vote

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  11. Our current appointment note API only adds a note, which also means it wipes any existing note and replaces it with whatever the API says.
    The API could be set up to provide important desired information on a clients visit, but there might also be relevant manual notes like "running late" or "coming with a friend" that's still relevant and shouldn't get lost.

    Ideally, the API can support just adding to an existing note if one already exists.

    1 vote

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  12. Right now, you have to have an appointment and redeem vouchers at checkout for the appointment. We get a lot of tanning walk ins and it is a lot of steps to redeem vouchers right now

    1 vote

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  13. Any raw data on walk-in appointments would be helpful. Ideally, anything that can help me determine the likelihood of a walk-in occurring. I basically just want to figure out the peak days of the week and times that they are likely to happen.

    1 vote

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  14. I would love the ability to build automated email sequences that are triggered when a new client books their first appointment.

    Current Limitation:
    Currently, communication is limited and not easily customizable into a strategic sequence. There is no built-in way to nurture new clients leading up to their first visit.

    Why This Matters:
    The time between booking and the first appointment is a huge opportunity to:

    • Build trust and excitement
    • Educate clients on what to expect
    • Increase show rates
    • Pre-frame services and retail recommendations

    Ideal Functionality:

    • Trigger-based email sequence when a first-time client books
    • Ability to create a multi-step flow…
    1 vote

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  15. Create more granular permission settings in regard to charting. Non Medical providers should not have access to medical charting.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  16. i believe after long day we update client fomulas at the end of the day unfortunately not here how can we go about it

    1 vote

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  17. Parter with a company that has existing hardware like Visia or or Aura and allow it to map to clients charts. This would be ground breaking + offer BLVD users in the medical realm or even esthetics to capitalize on client photos with a win/win situation for BLVD + said partner.

    1 vote

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  18. 1 vote

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  19. As an LMT I have standard services, but each service can have different lengths. For instance Deep Tissue but it can be 60, 90 or 120 minutes. Relaxation Massage but it can be 60, 90 or 120 minutes. The way BLVD books now I can only have one standard appointment but to do a longer length I have to book the time as an add on. This creates a clunky experience and currently it looks like they have two appointment times and people sometimes are showing up for the "add-on" time rather than the beginning of their appointment, because the…

    1 vote

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  20. In the booking overlay we do not currently have the ability to customize the order of option. Individual Appointment shows up at the top and Gift Cards shows up at the bottom.

    We get phone calls from clients every day who are attempting to purchase a gift card online, but instead are confusing themselves in the process of booking an individual appointment. If we were able to customize the order of these services, it would greatly cut down on customer confusion.

    1 vote

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