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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8553 results found

  1. A section in the client profile to say if they are waitlisted for services or not and a waitlist button inside their profile, similar to the booking button

    2 votes

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  2. Autofill patient/client names and date of Birth on Forms they must sign, just like it is autofilled on charts. Many clients complain that filling out their names and DOB over and over again on multiple forms is time consuming and annoying.

    2 votes

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  3. The client search bar should locate the client list by any part of the phone number, ie by searching the last 4 digits of a phone number.

    Having to start with area code + prefix is far slower as salon locations are regional, thus the majority of clients share common area code + prefix.
    Searching via last 4 digits and confirming visually from the list should be possible and preferred.

    Searching gmail.com works for email, why not phone numbers?

    2 votes

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  4. if a patient needs to reschedule across locations, there is no other option than to cancel the existing appointment and create an entire new one. we have two locations and its not possible to just move an appointment from one location to the other.

    2 votes

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  5. Being able to print a patient's schedule. We long schedule patients out for their treatment and you can't easily print or send an appointment list.

    2 votes

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  6. This is a post to advocate for better mark up options on patient charts! The current markup options are pretty limited. It would be great to have more color choices, the ability to add text boxes directly onto markups, and the ability to link products to specific areas on the markup. Product linking is a game changer because it lets you track total units used across a chart and can even auto generate a suggested price based on what was applied. This is a newer feature that Vagaro rolled out that has been so nice to use. Would love to…

    2 votes

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  7. 2 votes

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  8. I think it would be super helpful if Boulevard had direct shareable links for booking categories/services.

    For example, instead of only sharing the main booking site link and having clients click through each category themselves, it would be amazing if we could directly send a client to a specific category like facials, laser hair removal, injectables, etc. especially through email or SMS.

    I think it would make the booking experience much smoother and quicker for clients looking for specific services. Just wanted to share the idea in case it’s something your team may consider in the future!

    2 votes

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  9. Why does a client no longer receive emails/text messages, purchase receipts, appointment confirmation and reminders when they opt out of receiving marketing materials? Marketing, receipts, and appointments are different then marketing.

    2 votes

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  10. Allow staff specific notifications to go out to a staff member when they get a rating for an appointment they completed rather than just sending notifications to the location email

    2 votes

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  11. Seeing the week count for booking future appointments is very helpful and it would be equally as helpful to have a negative week count for past dates. On a daily basis a client will be booking their next appointment and ask, "How many weeks did I go from my last appointment?" (because we're always gauging if it felt too short or too long of a time frame.)
    Wanted to give some context to explain how this would be helpful. I've seen other posts requesting it and it says that it was waitlisted in 2023. Hoping to give this (hopefully) simple…

    2 votes

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  12. I have only just been on Blvd for one month but the ability to see client Charts is really lacking and I can only imagine the time it will take to sort through Charts which is essentially our full patient visit history once I have a year or two on Boulevard. There is no where to see all Charts in one place and the fact that they are not tied to the appointment/service clearly visible anywhere (except History which is only on the dashboard) is also very concerning. Would love an upgrade that allows providers to more easily view all…

    2 votes

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  13. 2 votes

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  14. Have the ability to prioritize stylists within the online booking flow (employees vs independant contractors) if a client were to select "first available" giving the employees priority over independant stylists.

    2 votes

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  15. Please add a way to add a buffer BEFORE appointment for our offices also providing mobile IV therapy (allowing us time to travel to the appointment).

    2 votes

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  16. We are looking for a more advanced charting and checkout system that creates a seamless transition between treatment consents, documentation, and patient checkout. Ideally, the system would allow treatment consents to link directly to the checkout process while also documenting the products used, including corresponding lot numbers and expiration dates. This information would automatically deduct products from inventory, allowing for more accurate tracking, traceability, and overall inventory management.

    2 votes

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  17. Change the marking on face for tox units to just the number where the injection was place. the lined make it harder to read .

    2 votes

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  18. Currently, we have a membership option that gives discounts at time of check out. It a client purchases the membership at checkout, those discounts are not applied. It must be two transactions, which is not ideal due to fees. Ideally, the client could add on a membership at checkout and the discounts be automatically applied.

    2 votes

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  19. Add a button to refresh the report and pull the most recent data on demand.

    2 votes

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    1 comment  ·  Reporting  ·  Admin →
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  20. Increase the value of gift card maximum, and allow for multiple gift cards to be purchased in one online session with the option to send to multiple individuals.

    2 votes

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