8146 results found
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Picture & Price Preview
Would love the ability to have example photos of the service and a preview of the starting price on the client landing page of services. This allows quick access to price info for clients who are just browsing and example photos of the service aid in easier navigation when determining what service is what. As a hairstylist, this is common on platforms like square, acuity, vagaro, and gloss genius
2 votes -
Clear display of appointment date in booking confirmation email
I had a client ask if it were possible to display the date of the booked appointment at the beginning of the subject line in the email confirmation. Otherwise, it looks like a bunch of the same emails at a glance when booking multiple appointments at a time. This would help the client see their appointment dates quickly, without having to click on a bunch of different emails.
2 votes -
phrases should also be able to be used in messages to clients. Not just in charts.
phrases should also be able to be used in messages to clients. Not just in charts.
2 votes -
2 votes
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Change wording to a rescheduled appt text to indicate it's a change to an appointment
Currently, a change to an appointment will send to the client with the exact same verbiage as an initial booking. This causes confusion for clients who may mistakenly think a duplicate appt was made in error (before they click through into the client portal details).
Slightly changing verbiage to indicate that a date/time has moved rather than a brand new appt text would help differentiate which is a new appt and which is a change.2 votes -
Make Modifiers Assignable to Staff
In order to utilize the modifiers we need to be able to select which staff are able to do which modifier.
2 votes -
High level view of all service details settings across the business
Its very manual to go into each location, then each service or staff to understand who is assigned to which services. At over 100 locations, this becomes very overwhelming. It would be very impactful to have an admin view of who is assigned to services, which services are bookable online, which are even active at what locations, etc.
2 votes -
Add-On integrated into the appointment vs. another 15 minute spot
It would be great if add-on's could be shown on the appointment it's attached to vs. adding an extra 15 mins on the schedule. Even when the add on is marked as no extra time, it still blocks the next 15 mins on the schedule. An icon like a + or something to that effect is all that's needed.
2 votes -
Review for the products
We would like to add the options to send our clients the notifications to rate not just a services , but our products as well , and if its possible for that clients, who had experienced it more then 1 month from date of purchase
2 votes -
automated campaign appointments generated by text vs email
it would be great to see the breakdown of how many appointments were generated by text vs email in the automated campaign reports
2 votes -
tipping
Allow the client to tip staff members directly through Blvd. It would simplify the tipping process, ensuring tips are instantly and securely deposited into the employee's bank account.
2 votes -
Membership Details
An "end date" for memberships would be so helpful instead of just setting a cancellation date. (Most of our clients sign a contract for a 1 year commitment) The option to "auto renew" for clients that want to continue would be amazing as well.
If we could make the membership page clearer it would be incredibly helpful. Charge dates clearly labeled, with which date they redeemed the voucher that is connected to that charge date.
2 votes -
Email forms that have been completed directly from Boulevard.
Once a client has filled out a consent form, they should be able to view/ have access to the form for liability reasons. to email them a copy of the form we currently have to save as a PDF then email it on a separate tab, it would be a lot easier to email it directly from the boulevard website.
2 votes -
Filter for clients who had an appointment, but did not purchase a membership or package
Ability to filter for this client segment so a business can retarget these clients to purchase a package or membership; this will also help determine the success of their new client offers.
2 votes -
Organize and Filter Reports
Ability to organize Reports more efficiently and filter by date and/or name (alphabetically)
2 votes -
Client reviews available to individual service providers
With our previous software, service providers were able to view their client's reviews from their app. We miss this feature and it is time consuming to share the reviews from the main spa email.
2 votes -
Make photo gallery available for use in notes
Add the option "add photo from gallery" to the notes that have images
2 votes -
Clients should be able to see current appointments on booking page
Clients need to have multiple tabs open to see their current appointments vs. booking a new appointment. Makes it hard to schedule/reschedule around their calendar.
Would like them to live in one space to encourage ease of scheduling.
2 votes -
Client Passwords instead of one-time code
Clients want to enter a password instead of a one-time code verification to log in and book.
Either have the option to enter password or to receive code would be ideal.a
2 votes -
Make negative balances more obvious when booking!
It would be super helpful to have an alert by a client's name if they have a negative account balance.
2 votes
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