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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8553 results found

  1. There should be far more training at the beginning.

    2 votes

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  2. 2 votes

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  3. We use Resource Scheduling to prevent double-booking devices and rooms. Currently, when a selected resource is unavailable, Boulevard automatically assigns the first available resource without notifying the scheduler.

    We would like an option to display a warning or confirmation popup when the originally selected resource is unavailable before reassigning the appointment to a different resource.

    This would help prevent accidental device and room scheduling conflicts and improve operational awareness for front desk staff.

    2 votes

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  4. When creating marketing lists, it would be helpful to include inactive/former employees as filter options. This would allow us to identify and target clients who previously saw a provider who left the business and communicate who they can book with that would be similar to their preference. This functionality would support client retention and more targeted marketing efforts.

    2 votes

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  5. It would be great if the professional app had a way to limit the parameters on using the timeclock if they are too far away from the business

    2 votes

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  6. 2 votes

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  7. It would be amazing if there was a search tab in the messages tab to quickly find client conversations. the message tab in the clients profile does not show if a message was delivered or not, and we have so many texts messages coming in and out in a day its very difficult to find client conversations.

    2 votes

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  8. I do not see a way to allow staff to access reporting to audit upcoming appts. Say I ask my front desk team to let me know how many tox appointments are scheduled over the next quarter, there is no way to give them schedule summary permissions. They can only run reporting for past/closed out appts. We should be able to give select access to both summaries and regular reports.

    2 votes

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  9. 2 votes

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  10. Some of our providers don't want to fill their slow days but some would. Would love for the option to be able to toggle it for certain client lists

    2 votes

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  11. When inventory is in the negative, and you bulk add products, purchase orders automatically fill in the qty desired field with the amount that is negative and I would like to be able to turn this feature on or off.

    2 votes

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  12. Have a sticky note on the overview, that stays upfront, for things like allergies and other patient specific preferences/nuances]

    2 votes

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  13. 2 votes

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  14. Currently, prescribers access their queue by clicking into a client profile > Clinical tab to enter the scriptsure experience. This is not intuitive if they are looking for the larger list view to manage approvals. it feels like a "workaround" since you have to navigate to a random client's profile first. it would be great to have a page in boulevard or button that takes the prescriber directly to queue.

    2 votes

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  15. Why aren't the system updates completed late in the evenings, as these interrupt work hours, processing payments, and/or on-line booking/gift card.

    2 votes

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  16. Subject: Feature Request: Cancelled Appointments Report (by staff + date range + reason)
    Hi [Name],
    We’d love to see a dedicated report for cancelled appointments that can be filtered by:
    Staff member (single employee or all)
    Date range (ex: 3, 6, 9, 12 months)
    Cancellation reason
    Right now, cancellations can only be reviewed in the Recent Cancellations list, which isn’t practical for HR tracking over time since it doesn’t support date-range filtering or exporting.
    This would be really helpful for performance and retention tracking, and would save a ton of manual review.

    2 votes

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  17. Be able to create a daily huddle pop up where it states the goals for the day, for all staff to see on the calendar/front desk page.

    2 votes

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  18. Some clients specifically older ones dont know or want to go onto their online profile... like they probably dont even know they have one. they also dont have an email on file so they wont receive any appointment notifications or forms via text... They should receive this via text. I understand not pushing marketing to them but office notifications/forms and charts/appointment reminders should be sent

    2 votes

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  19. Lets say a client wants to pre-purchase a service, at this time we cant do that. we would have to make an appointment to sell them the service... We should be able to sell a service without an appointment so they can keep it in their "wallet" to use at a different time.. For example if a service is on special and they want to pre pay/purchase we would have the ability to do so!!!

    2 votes

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  20. It would be great if we could see what services have been changed on an existing appointment

    2 votes

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