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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8550 results found

  1. By requiring clients to submit photos of the area they desire us to work on, we are able to save clients and providers time and frustration by weeding out poor candidates before they come to their appointment. Photo submissions are already a feature--but providers are not notified and the photos are difficult to access from a workflow perspective. This will make it quick and easy to clients and providers alike. Saving time, frustration and reducing lost revenue from clients booking time slots they should not.

    2 votes

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  2. Our staff is finding they have to do a lot of digging with each client before seeing them (for example, we always hear "how many treatments have I done on my brazilian" for laser clients and similar) so they find themselves digging through each previous chart, or to see history of settings etc. would be nice to have some kind of AI summary (Weave users know how it summarizes calls - something similar would be incredible!)

    2 votes

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  3. a place to leave client information regarding their name - sounder client notes on their profile maybe having an additional tab similar to the like allergies/medications and having a spot for name pronunciations or adding a tag to hover over someones name that can be edited to reflect a preferred nickname or pronunciation as right now the best spot is in the alert section but that can get crowded fast

    2 votes

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  4. i would like a report that list the reason or note attached to any expense or deposit. If im able to see the "notes" or "reasons" for the week or a day i can easily account for shortages removed from the register or overages/ payins and their reasons. It helps account for cash ins and outs for the day or the week of the register with out having to search through the register dates when it could all just be in one report for the date range selected

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  5. Admin/Owner permissions should be able to see the entire business performance on the performance tab in the app.

    2 votes

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  6. The eprescribe function is so expensive compared to MANY other eprescribe platform. I would like to do it all in one place but the cost is so excessive

    2 votes

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  7. make the cash drawer count visible after the initial count so you can see how many of what denomination you have. making it visible for opening and closing count so you can see historical data of the count.

    2 votes

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  8. We would like to create individualized appointment reminders for each service type. The reminder should include the provider’s name and the specific service the client is scheduled for.

    Example:
    “You have an appointment tomorrow with [Provider Name] for [Service Name].”

    We would also like the ability to customize and modify the reminder message separately for each appointment type or service.

    2 votes

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  9. 2 votes

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  10. Franchisees would like the ability to see a client's tag when viewing clients in the Clients tab (without having to search/filter by tag). They want tags to show after they search for a client so they can quickly choose the correct parent or child account based on relevant tags.

    2 votes

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  11. It would be great if Boulevard allowed retail-only transactions directly from the mobile app, without requiring an appointment or service. This would be especially useful for pop-up events, community events, or any time we're working outside the office and only have access to the app. It would allow us to sell skincare and other retail products on the go while keeping inventory, sales reporting, and customer purchase history synced within Boulevard.

    2 votes

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  12. We would like to suggest adding the ability to chose the font side on charts.

    For some users, particularly those who are older or have vision difficulties, the current font size can be difficult to read and may require unnecessary eye strain.
    It would be extremely helpful to have an accessibility setting that allows users to:
    Increase font size across the platform.

    Choose from small, medium, and large text options.

    As a medical practice, our providers and office staff spend significant time in Boulevard, and improved readability would enhance comfort, efficiency, and overall user experience. This feature would make the…

    2 votes

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  13. Patient Basic Info... Name, Date of Birth, Address, Email, Phone number, etc once collected in Blvd should auto populate onto new forms so the patient isn't entering those items each time.

    2 votes

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  14. The ability to create multi-day recurring appointments at once.
    Example: Service @ 10am - Mon, Wed, and Fri.

    2 votes

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  15. When a membership is canceled, it would be helpful if we could customize the automated message or email sent to the client. Right now, there is no customization, and it would be helpful to customize that message. We spend a lot of time as a business nurturing the relationship and working with clients, and to send such a simple and cold email just does not seem fitting.

    2 votes

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  16. Currently, you have to click into a chart to see if it is fully completed. This would be two separate icons that indicate if they’re good on completing chart and want “its done/locked”.

    2 votes

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  17. This would be to show patients during appointments not before/after, but take a picture and use it to talk treatment options.

    2 votes

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  18. Within the client profile, there should be a setting that allows you to turn on or off online booking for select services. For example, only allowing return clients to be able to book for services meant only for existing clients.

    2 votes

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  19. I’d like a report that shows how many new appointments were created each day.

    This should be based on the date the appointment was created/booked, not the date the appointment is scheduled for.

    This would help us understand how successful our marketing campaigns are by showing which days actually generate the most new bookings.

    For example:
    Monday: 25 appointments were created
    Tuesday: 32 appointments were created
    Wednesday: 18 appointments were created

    It would also be helpful if this could be connected to marketing sources or campaigns, so we can better track which campaigns are bringing in real appointments.

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  20. When a client is purchasing a giftcard, it automatically saves the card on file, Id like for it to be a check box that they understand this , and maybe a link to the policies (cancellation / no show etc) , instead of having to click the privacy policy. This will avoid head aches of clients saying they didn't consent because it was a gift card purchase

    2 votes

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